Top 2 Administrative Services Managers Jobs in Myrtle Beach, SC

Customer Service Coordinator/Office Manager
Restoration 1 of Horry County —Myrtle Beach, SC
- $17 - $20 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Dental insurance
Quick Apply
5d
Guest Coordinator
Ulta Beauty, Inc. —North Myrtle Beach, SC
- Part-time
- High school diploma or GED
- Fair chance
- Computer skills

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Customer Service Coordinator/Office Manager

Restoration 1 of Horry County -
Myrtle Beach, SC

Quick Apply

Job Details

Full-time
$17 - $20 an hour
5 days ago

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

De-escalation techniques
Conflict de-escalation

Full Job Description

Restoration 1 of Horry County is seeking an organized, dependable, and customer-focused Office Manager to join our growing team.

This position serves as the hub of our office and requires someone who can confidently manage multiple responsibilities while delivering outstanding customer service. Our customers are often experiencing water damage, mold issues, fire damage, or other property emergencies, making empathy, professionalism, and excellent communication skills essential.

We are looking for a self-starter who takes ownership of their work, follows through on commitments, and helps keep the office running smoothly in a fast-paced environment.

Responsibilities

Answer incoming customer calls and provide exceptional customer service
Schedule inspections, emergency services, and appointments
Coordinate schedules with managers and field personnel
Make outbound calls regarding appointments, paperwork, collections, and customer follow-up
Assist with accounts receivable and collections
Communicate with customers, insurance carriers, adjusters, vendors, and subcontractors
Process payroll and assist with QuickBooks functions
Maintain accurate records within company software systems
Order and manage office supplies
Assist with administrative projects and office operations

What We're Looking For

Outstanding phone and communication skills
Strong customer service mindset
Ability to remain calm under pressure
Ability to communicate effectively with a wide variety of personalities
Strong organizational and multitasking skills
Attention to detail and follow-through
Reliable attendance and punctuality
Ability to learn new software quickly
Comfortable discussing outstanding balances and collections professionally

Preferred Qualifications

QuickBooks experience
Microsoft Office experience
Administrative or office management experience
Dispatching or scheduling experience
Accounts receivable or collections experience
Restoration, construction, plumbing, HVAC, roofing, or other home service industry experience
Insurance claims experience

Customer Service Expectations

Our customers are often going through one of the most stressful events of their lives. Water damage, mold growth, fire damage, and other property emergencies create anxiety and uncertainty.

The ideal candidate must be able to listen carefully, communicate with empathy, remain calm during difficult situations, and help customers feel confident that they are being taken care of. The ability to de-escalate concerns and maintain professionalism at all times is critical.

Benefits

Competitive Pay
Paid Time Off
6 Paid Holidays
401(k)
Dental, Vision, and Supplemental Insurance
Opportunities for Growth and Advancement

Our Mission

We believe restoration services should be people-focused.

When disaster happens, we treat our customers like our neighbors.

We lead with compassion and expertise to bring order in times of chaos.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration 1 Corporate.

Quick Apply

Refine Your Search

Administrative Services Managers jobs in Myrtle Beach, SC

Customer Service Coordinator/Office Manager

Guest Coordinator

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