Top 183 Computer User Support Specialists Jobs in Nashville, TN

NEI Area IT Support Specialist
Noble Education Initiative, Inc. —Nashville, TN
- $50,000 - $65,000 a year
- Overtime
- Background check
- School experience
- Classroom
- Health savings account
- Health insurance
Quick Apply
Training, Technical Support, & Sales Specialist
MBS —Franklin, TN
- Full-time
- Mid-level
- Databases
- Travel
- Health insurance
- Dental insurance
Quick Apply
11d
Accounts Receivable Specialist - AI Trainer
DataAnnotation —Franklin, TN
- $50 - $60 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Accounts Receivable Specialist - AI Trainer
DataAnnotation —Nashville, TN
- $50 - $60 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
IT Specialist
Specialty Dental Brands —Nashville, TN
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Support Specialist
ADDA Infusion —Nashville, TN
- $55,000 - $80,000 a year
- Full-time
- Google Workspace
- 1 year
- Communication skills
Quick Apply
IT Support Specialist
LOGO BRANDS INC —Franklin, TN
- $50,000 - $60,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
IT Support Specialist
Contour —Smyrna, TN
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
- Disability insurance
- Dental insurance
Quick Apply
IT Support Specialist
Southern Hobby Distribution —Nashville, TN
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical and Desktop Support Specialist
FBT Gibbons LLP —Nashville, TN
- Weekends as needed
- Mid-level
- Windows
- Ability to lift 50 pounds
- Profit sharing
- Paid parental leave
Service Desk Specialist
Ingram Content Group —La Vergne, TN
- $24.87 - $30.91 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
11d
IT Support Specialist - Client Services
Agile Ticketing Solutions —Hermitage, TN
- $18 - $20 an hour
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
5d
Service Support Specialist
Guitar Center —Nashville, TN
- $40 - $45 an hour
- Weekends as needed
- Management
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Customer Technical Specialist
Peraton —Nashville, TN
- $30,000 - $48,000 a year
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
5d
Business IT Specialist
Umicore —La Vergne, TN
- Computer science
- Computer Science
- Customer service
- Profit sharing
- Paid holidays
11d
Social Media Specialist
Brookdale Senior Living Inc. —Brentwood, TN
- $55,000 - $60,000 a year
- Full-time
- Marketing
- Mid-level
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
Implementation Specialist / Project Manager
CPI Card Group —Nashville, TN
- Weekends as needed
- Hybrid work
- Pass drug screening
- English
- Mid-level
- Health savings account
- Paid holidays
5d
Customer Retention Specialist
Corpay —Brentwood, TN
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Service Desk Specialist
Software Technology Inc —Nashville, TN
- Call employer
- Office
- Ability to lift 50 pounds
- In-person
Quick Apply
Network Specialist
Software Technology Inc —Nashville, TN
- Entry level
Quick Apply

I want to receive the latest job alert for Computer User Support Specialists in Nashville, TN

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Computer User Support Specialists jobs near Nashville, TN

Technical Support Specialist jobs in Franklin, TN

IT Technician jobs in La Vergne, TN

Implementation Specialist jobs in Nashville, TN

IT Support Specialist jobs in Nashville, TN

Technical Specialist jobs in Nashville, TN

Technical Support Specialist jobs in Nashville, TN

IT Technician jobs in Nashville, TN

IT Support Specialist jobs in Franklin, TN

Support Specialist jobs in Nashville, TN

Child Development Specialist jobs in Sacramento, Ca

Social Media Specialist jobs in Doylestown, Pa

Social Media Specialist jobs in Township Of Howell, Nj

Social Media Specialist jobs in Falmouth, Me

Peer Support Specialist jobs in Orange County, Ca

Juvenile Social Work jobs in California

Social Media Specialist jobs in Connecticut

Media jobs in Houston, Tx

Technical Support Specialist jobs in Georgia

Community Support Specialist jobs in St. Louis, Mo

Technical Support Specialist jobs in Greensboro, Nc

NEI Area IT Support Specialist

Noble Education Initiative, Inc. -
Nashville, TN

Quick Apply

Job Details

Full-time
$50,000 - $65,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
Mobile device support
Computer Science
iOS
Hardware maintenance
Equipment troubleshooting
Driver's License
Bachelor's degree
Desktop (troubleshooting support)
macOS administration
Mobile device management
Computer Information Systems
macOS
Associate's degree
CompTIA A+
Help desk
Client interaction via phone calls
University experience

Full Job Description

Job Purpose

The Area IT Support Specialist maintains and supports the systems that keep our schools running, with a primary focus on managing NEI’s Apple device fleet—macOS computers, iPads and Apple TVs—through the Mosyle MDM platform. This role supports the IT needs of assigned regional schools and provides responsive, professional customer support to school administration, teachers, parents, and students.

How You Will Impact Education

Instruction/Education Responsibilities

Plan and support network and computing infrastructure alongside the NEI IT team and outsourced partners.
Manage the assigned service zone to resolve support tickets within SLA, following organizational policies for inventory, service calls, and safety.
Monitor support requests to determine larger-scale issues.
Provide daily end-user support across the assigned region, including computer hardware, software installation and upgrades, backups, and networking.
Provision, deploy, inventory and troubleshoot Macs, iPads, PC’s and other technology for all users across multiple sites.
Provide regular updates to the NEI IT Director/Manager on the operational status of school systems.
Escalate support requests and issues to the NEI IT Escalation Team as needed.
Maintain disaster recovery and prevention procedures.
Maintain IT documentation, SOPs, and best-practice procedures.
Serve as a technology liaison for schools, clients, and vendors.
Participate in training programs to build skill and proficiency relevant to the role.
Perform other duties as assigned by the NEI IT Director, Manager, or Escalation Team.
Follow best-practice safety procedures.
Stay current on technical developments and resources relevant to the role.
Follow federal and state laws, as well as company policies.

Required Qualifications and Skills

Demonstrates enthusiasm and commitment to the role and the organization’s mission, goals, and strategic priorities.
Works effectively with staff and individuals at all levels of the organization, demonstrating sensitivity to corporate needs, employee goodwill, and public image.
Ability to organize and manage multiple priorities.
Reliable attendance and punctuality, with the ability to follow instructions, respond to management direction, and apply feedback to improve performance.
Strong customer orientation.
Excellent interpersonal skills: courteous, professional, and helpful, with the poise, tact, and diplomacy to handle sensitive and confidential situations.
Strong oral, written, and active-listening skills, including presentations and professional phone etiquette.
Strong team player who thrives in a high-performance environment.
Strong track record of analyzing issues, identifying patterns, and recommending creative solutions.
Proactive and takes initiative. Thinks creatively.
Drives projects to completion. Insists on highest level of quality.

Job Requirements

Relevant technical certifications such as A+, Azure AI-900, SEC+, NET+, CCNA, Apple Certified Support Professional (ACSP), Apple Certified IT Professional, or Mosyle certifications, etc.
Bachelor’s degree in computer science, information systems, or an equivalent combination of education and experience.
2–5 years of experience supporting IT customers.
Advanced experience resolving hardware and software issues in an enterprise environment.
Hands-on experience administering Apple devices using MDM solutions including device enrollment, app and profile deployment, and policy management.
Strong working knowledge of macOS, iOS/iPadOS, and tvOS, including troubleshooting, system preferences, and device-level configuration.
Experience with Apple School Manager, including Automated Device Enrollment, Volume Purchase Program, and Managed Apple IDs.
Experience supporting Apple devices in a K–12 or higher-education setting is strongly preferred.
Commitment to company values.
Valid driver’s license and reliable transportation to support regionally assigned schools.
Such alternatives to the above requirements as NEI may deem appropriate and acceptable.
May perform other duties as assigned.

Work Environment

The work environment characteristics below are representative of those the employee will encounter:

Works across multiple school environments including classrooms, server rooms, help desk, and storage areas supporting instruction, infrastructure, and device management.

DISCLAIMER: 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Physical Demands

The physical demands below are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

Travel within or outside of state.
Role is physically active — expect movement across buildings, lifting equipment, and working in varying conditions.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The noise level in the office work environment is moderate. Noise level may rise at a school with high student traffic

TERMS OF EMPLOYMENT:

· Salary and benefits shall be paid consistent with NEI salary and benefit policy. Length of the work year and hours of employment shall be those established by Noble Education Initiative

· This document does not create an employment contract, implied or otherwise, other than an “at will” relationship

FLSA OVERTIME CATEGORY:
Job is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

EVALUATION:
Performance will be evaluated in accordance with Noble Education Initiative Policy.

DECLARATION:
The Noble Education Initiative Human Resources Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by Human Resources Department will be subject to disciplinary action up to and including termination.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Health insurance
Health savings account
Paid time off
Vision insurance

Education:

Associate (Preferred)

Experience:

Help desk: 3 years (Preferred)

License/Certification:

CompTIA A+ (Required)

Ability to Relocate:

Nashville, TN 37211: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

Computer User Support Specialists jobs in Nashville, TN

NEI Area IT Support Specialist

Training, Technical Support, & Sales Specialist

Accounts Receivable Specialist - AI Trainer

Accounts Receivable Specialist - AI Trainer

IT Specialist

IT Support Specialist

IT Support Specialist

IT Support Specialist

IT Support Specialist

Technical and Desktop Support Specialist

Service Desk Specialist

IT Support Specialist - Client Services

Service Support Specialist

Customer Technical Specialist

Business IT Specialist

Social Media Specialist

Implementation Specialist / Project Manager

Customer Retention Specialist

Service Desk Specialist

Network Specialist

I want to receive the latest job alert for Computer User Support Specialists in Nashville, TN

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected