Description:
Join a Team that Treats You Like Family—and Works Together to Make a Positive Difference
At Old Hickory Credit Union, we’re more than just a financial institution – we’re a close-knit team that’s been serving our neighbors since 1934. We’re passionate about providing exceptional member service and building genuine connections with our members. For over 90 years, our employees have been the heart of everything we do, and we’re committed to helping them learn, grow, and succeed.
What’s great about working at OHCU:
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Competitive pay and a robust benefits package
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Paid on-the-job training to help you succeed starting day one
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Career growth opportunities within a stable, community-driven organization
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A welcoming workplace where your contributions truly matter
We’re currently looking for an outgoing, dependable, and service-focused Lending Generalist. In this full-time role, you’ll be the versatile, knowledgeable, floating lending professional that supports the various lending departments, all while being part of our mission: “Making a Positive Difference in our Neighbors’ Lives”. If you’re ready to work with a team that values integrity, compassion, and community, we’d love to meet you!
This isn’t just another position – it can be your opportunity to build a future you’ll be proud of. Are you ready to take the next step in your career?
Typical working hours: 7:30/8:00 - 4:00/4:30 M-F; late Fridays roughly once per month
Work Location:
410 Donelson Pike
Nashville, Tennessee (this is not a remote position)
Role Overview:
Deliver exceptional service and support to existing and new members, dealership partners, third party vendors, and other credit union personnel. Primary responsibility for all data entry and clerical work for the departments supported. Will serve as support for Real Estate, Indirect, and Titles/CPI responsibilities for departments due to high volume or employee absence. Will comply with all federal and state regulations such as the Fair Lending Act, Bank Secrecy Act, the Patriot Act, the Privacy Act, Regulation CC, etc., as well as all Credit Union policies and procedures.
Essential Functions & Responsibilities:
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35% Real Estate- Perform accurate data entry into mortgage software and core system. Originate mortgage loans as needed to provide coverage for Real Estate Originator. Assist with mortgage processing and servicing tasks during peak periods or staff absences. Review post-closing mortgage files to ensure completeness and accuracy. Manage new loan application intake and verify accuracy of loan documentation.
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25% Titles/CPI- Assist with title processing for new loans and paid off loans. Prepare and submit required filings to local and state government agencies. Support CPI (Collateral Protection Insurance) claim processing and documentation.
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20% Assist and serve as back up for Real Estate, Indirect Lending, and Titles/CPI. Perform various tasks as assigned by the Lending Manager to support overall department operations.
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15% Indirect- Assist with Indirect loan review and processing. Ensure accuracy, completeness, and required documentation for all Indirect loan files and collect required documentation.
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5% All other duties as assigned.
Requirements:
Skills:
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Strong attention to detail
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Proven ability to manage multiple tasks, meet deadlines, and maintain organized, accurate files
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Ability to multitask and prioritize deadlines
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Strong problem-solving and critical-thinking abilities
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Ability to work independently with minimal supervision
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Positive, team-oriented personality
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Excellent verbal and written communication skills
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Courtesy, tact, and diplomacy
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Proficiency in Microsoft Office and adaptability to new technology platforms
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Punctual and reliable
Qualifications:
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One to three years of similar or related experience preferred
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Previous banking or credit union experience preferred
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High school diploma or GED
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Able to pass a background check and a drug screen
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Candidate must successfully pass an employment credit check. Any current delinquencies or bankruptcies still showing on the credit report may result in failure of the check. The review may include, but is not limited to, past due items, late payments, unpaid charge-offs, collections (non-medical), judgments, bankruptcies, repossessions, and foreclosures.
Benefits:
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Medical, Dental, Vision
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401K with Company Match
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Life (company paid)
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Short Term Disability (company paid)
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Long Term Disability (company paid)
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Telemedicine (company paid)
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Paid federal holidays
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Paid Time Off
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Birthday time off
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Tuition reimbursement
Equal Opportunity Employer: Old Hickory Credit Union does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.
