Top 13346 Healthcare Support Workers, All Other Jobs in New Haven, CT

Customer Service Representative (Remote)
HEALTHPLANONE, LLC —Trumbull, CT
- Full-time
- Remote
- High school diploma or GED
- SharePoint
- Communication skills
- Health insurance
Quick Apply
1d
PSH Case Manager-Curtis Cofield-New Haven
Columbus House —New Haven, CT
- $25.50 - $27.50 an hour
- Email
- 18 years or older
- English
- Mid-level
- Paid holidays
- Health insurance
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5h
Dental Hygienist
42 North Dental —Hamden, CT
- $50 - $55 an hour
- Dental office
- Entry level
- Continuing education credits
- Health savings account
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Dental Hygienist
42 North Dental —New Haven, CT
- $45 - $50 an hour
- Dental office
- Entry level
- Continuing education credits
- Health savings account
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General Science Teacher
CAPITAL PREP HARBOR SCHOOL INC —Bridgeport, CT
- $58,560 - $103,440 a year
- Full-time
- Classroom
- Teaching Certification
- Mid-level
RN Triage/Weekend Coordinator Homecare 24-32 hours inc. every other weekend a
Middlesex Health —Middletown, CT
- Part-time
- Nursing
- RN License
- Computer literacy
Board Certified Behavior Analyst
Onewell Healthcare - Connecticut —Milford, CT
- $79,000 - $104,000 a year
- Weekends as needed
- Hybrid work
- Management
- HIPAA
- English
- Health savings account
- Paid holidays
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Radiologic Technologist - $7,500 Sign On Bonus
Hartford Healthcare - GoHealth Urgent Care, LLC —Meriden, CT
- Full-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
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Nurse Practitioner Urgent Care Part Time West Haven CT No Weekends
Privia Medical Group —New Haven, CT
- $160,000 a year
- Part-time
- Urgent Care
- Primary Care
- HIPAA
- Paid holidays
- Health insurance
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Nurse Practitioner - Pain Management
Diagnostics Consulting and Recruiting —New Haven, CT
- $110,600 - $154,800 a year
- Full-time
- Background check
- Mid-level
- Outpatient experience
- Paid holidays
- Paid time off
Quick Apply
7d
Dentist - Up to $30,000 Sign On Bonus
Sutton Dental & Braces - a Benevis company —New Haven, CT
- $900 a day
- Full-time
- CPR Certification
- Dental office
- BLS Certification
- Health savings account
- Paid holidays
2d
Physical Therapy Assistant (PTA) - Home Health
Enhabit Home Health & Hospice —Branford, CT
- Full-time
- Physical & Rehabilitation Medicine
- Driver's License
- Driving
- Travel reimbursement
- Disability insurance
8d
Registered Nurse - Hospice - Per Visit
Middlesex Health —Middletown, CT
- Nursing
- RN License
- Mid-level
Physical Therapy Assistant (PTA) - Home Health
Enhabit Home Health & Hospice —East Haven, CT
- Full-time
- Physical & Rehabilitation Medicine
- Driver's License
- Driving
- Travel reimbursement
- Disability insurance
4d
LCSW, LPC, LMFT, LMHC, Private Practice Therapists
Healing Springs Wellness Center, LLC —Plantsville, CT
- $53 - $56 an hour
- Part-time
- Hybrid work
- Background check
- Private practice
- LMFT
- Paid training
- Health insurance
Quick Apply
Pharmacy Mananger
Graeber's Pharmacy —Meriden, CT
- Full-time
- Mentoring
- Recruiting
- In-person
- Health insurance
- Paid time off
Quick Apply
14d
Nurse Supervisor, RN
Covenant Living Communities and Services —Cromwell, CT
- $45 - $54 an hour
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- 403(b) matching
- Health savings account
Quick Apply
Registered Nurse- North 2 Medical Intervention Unit
Middlesex Health —Middletown, CT
- Part-time
- Nursing
- Patient monitoring
- RN License
- Tuition reimbursement
Physical Therapist (PT) - Home Health
Enhabit Home Health & Hospice —East Haven, CT
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Driver's License
- Disability insurance
- Health insurance
4d
Admissions RN
VITAS Healthcare —Waterbury, CT
- $44 - $48 an hour
- Full-time
- RN License
- Mid-level
- Home health
- Disability insurance
- Health insurance
Quick Apply

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Healthcare Support Workers, All Other jobs near New Haven, CT

Customer Service Representative (Remote)

HEALTHPLANONE, LLC -
Trumbull, CT

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Health insurance

Qualifications

Customer communication

Full Job Description

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.

At Health Plan One, we are dedicated to providing exceptional support and care to our clients. Our mission is to ensure that our clients receive the best possible service, resources, and benefits available to them. We believe in making a positive impact on the lives of those we serve, and we are looking for individuals who share this passion.

We are seeking a motivated and compassionate Customer Service Representative (CSR) to join our team. The CSR will play a crucial role in our Retention Calls, Health and Resource Assessment (HRA), and Enrollment Verification (EV) initiatives. This role requires excellent communication skills, a customer-focused attitude, and the ability to navigate complex situations with empathy and professionalism.

Key Responsibilities

Retention Calls:

Reach out to current clients to address their questions and needs.
Focus on the 3 R’s of customer loyalty: retention, related sales, and referrals.
Provide exceptional service to retain customers and encourage word-of-mouth marketing.

Health and Resource Assessment (HRA):

Conduct thorough assessments to maximize the resources available to clients.
Identify and provide additional benefits that clients may qualify for.
Document and share impactful stories of client assistance on SharePoint under the "Make A Difference" folder.
Collaborate with carriers to acknowledge and celebrate these success stories.

Enrollment Verification (EV):

Conduct Enrollment Verification calls with the following objectives:
Verify that the customer understands the plan they enrolled in and its start date.
Ensure accurate contact information is on file and capture the customer's email address.
Confirm that the Agent of Record (AOR) has reviewed the customer's doctors and medications.
Verify that the AOR has discussed out-of-pocket costs, including doctor visit copays, drug copays, and any applicable deductibles.
Inform customers about what to expect in the coming weeks and ensure they know to contact us (not the carrier) with any questions.

Qualifications

Previous experience in customer service, preferably in the healthcare or insurance industry.
Strong communication and interpersonal skills.
Ability to handle sensitive information with confidentiality.
Proficiency in using SharePoint and other customer management tools.
Problem-solving skills and the ability to think on your feet.
A compassionate and patient approach to client interactions.

Preferred Skills and Abilities

High School Diploma or equivalent.
Familiarity with CRM systems and practices.
Prior experience with Medicare.
Previous training and experience in or related to healthcare insurance.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle environment with constant noise and fluorescent overhead lighting.
Ability to wear a headset for the duration of the shift.

Equal Employment Opportunity (EEO):

HPOne is committed to Equal Employment Opportunity (EEO). Employment at HPOne is based on personal capabilities and qualifications without discrimination based on sex, sexual orientation, gender identity, race, color, religion, national origin, age, marital status, pregnancy, disability, veteran status, or any other protected characteristic as established by law. Pre-employment drug testing and background checks are required as part of our hiring practices.

Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at [email protected]

Quick Apply

Refine Your Search

Healthcare Support Workers, All Other jobs in New Haven, CT

Customer Service Representative (Remote)

PSH Case Manager-Curtis Cofield-New Haven

Dental Hygienist

Dental Hygienist

General Science Teacher

RN Triage/Weekend Coordinator Homecare 24-32 hours inc. every other weekend a

Board Certified Behavior Analyst

Radiologic Technologist - $7,500 Sign On Bonus

Nurse Practitioner Urgent Care Part Time West Haven CT No Weekends

Nurse Practitioner - Pain Management

Dentist - Up to $30,000 Sign On Bonus

Physical Therapy Assistant (PTA) - Home Health

Registered Nurse - Hospice - Per Visit

Physical Therapy Assistant (PTA) - Home Health

LCSW, LPC, LMFT, LMHC, Private Practice Therapists

Pharmacy Mananger

Nurse Supervisor, RN

Registered Nurse- North 2 Medical Intervention Unit

Physical Therapist (PT) - Home Health

Admissions RN

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