Posting Type: Open Competitive
Work Type: Full Time
Nature of Work: This is advanced secretarial and general office work of a responsible nature. Work includes taking and transcribing dictation of an advanced and technical nature, maintaining the supervisor's calendar, coordinating meetings, independently composing responses to incoming mail, and preparing and distributing agendas for meetings. Incumbents may also have significant supervisory responsibilities over a group of clerical employees.
Education and Experience: The knowledge, skills, and abilities may be acquired through, but are not limited to, the following combination of education and/or experience.
High school graduation or its equivalent AND Four (4) years of experience in secretarial work
Special Qualifications: Must pass a typing test with a net accuracy rate of fifty-five (55) words per minute or better with 90% accuracy by the close of the posting on July 8, 2026. The typing test is accessible at https://omahahr.app.typingtestpro.com/test?id=j70h6dlt
Pay Range: $20.48 with step increases to $30.19 Hourly
Benefits: Forty-hour work week. Paid leave per year: twelve days vacation; eighteen days sick; and fourteen holidays. Employee’s group health insurance, including major medical, vision, and dental, for individual or family. Defined benefit pension plan, plus Social Security, and more. See hr.cityofomaha.org for detailed information.
Who Can Apply: Any person who meets the qualifications and other requirements described in this posting.
How to Apply: Completed City of Omaha employment applications must be submitted using the online application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department by the stated deadline. You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department by the stated deadline, they will not be considered. There will be no exceptions to this rule.
Examination Information: The multiple-choice/written examination will be on July 16, 2026, at Omaha/Douglas Civic Center, 1819 Farnam Street. An invitation via email to the exam will be given to candidates once their application has been received, reviewed by a recruiter, and accepted to the test for the position. The test is designed to assess knowledge of the job, skills, and abilities of this position. The passing score on the examination is 60%. This will be weighted 100% in the final score.
Veteran Points: To claim five (5) points for veteran’s preference, you must submit proof of service (such as a DD-214) that includes the date of induction, date of honorable separation, and Social Security number. (You must have completed more than 180 consecutive days of active duty.) To receive an additional five (5) points credit for disability, you must submit proof of eligibility from the United States Department of Veterans Affairs dated within the last 12 months. This information must be submitted to the Human Resources Department by July 16, 2026.
Required Knowledge, Skills, and Abilities:
- Knowledge of business English, spelling, punctuation, and grammar in order to proofread correspondence, reports, memoranda, etc.
- Knowledge of general office procedures, standard clerical techniques, and office equipment
- Knowledge of and ability to operate a computer or other technology using standard or customized computer or systems software applications appropriate to the assigned tasks
- Knowledge of departmental policies, rules, regulations, procedures, functions, and sources of information
- Ability to learn and adapt to advances in computer and electronics device technology and software
- Ability to establish and maintain effective working relationships with fellow employees and members of the general public
- Ability to quickly and accurately perform basic mathematical computations to include addition, subtraction, multiplication, and division
- Ability to proofread documents for spelling, punctuation, and grammar
- Ability to compose letters and memoranda
- Ability to operate a typewriter, dictating machine, and other office equipment
- Ability to make decisions on the basis of policies, procedures, laws, and regulations and apply them to work problems
- Ability to analyze systems and implement solutions
- Ability to understand written or verbal instructions
- Ability to plan, assign, instruct, coordinate, and review the work of a group of clerical employees
- Ability to adhere to safety policies, procedures, and guidelines
- Ability to sit and type for 75 to 100% of the time
- Ability to move objects weighing up to ten (10) pounds up to 33% of the time
Essential Functions: Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintains calendar and coordinates meetings for supervisor
- Prepares agendas and distributes to appropriate personnel
- Opens, sorts, and distributes incoming mail. Organizes supervisor’s mail and composes replies independently
- Routes mail not requiring supervisor’s attention to appropriate personnel
- Interviews visitors and callers, independently answering complaints or questions relating to departmental operations; provides information on departmental services and functions; receives complaints
- Composes and types responses to inquiries
- When necessary, routes requests for information to appropriate personnel
- Takes and transcribes dictation consisting of correspondence, articles, reports, legal documents, specifications, minutes, or other materials; takes dictation from professional personnel requiring advanced knowledge of technical terminology and use of independent action or discretion on problems encountered
- Composes and types letters, forms, correspondence, and other materials
- Provides final proof of typed documents for accuracy, spelling, punctuation, and grammar
- Enters and retrieves computer data
- Maintains records and vouchers, requisitions, and other financial and statistical information
- Provides supervisor with reports as requested
- Maintains, revises, and updates an efficient filing system of office correspondence and records
- Gathers source materials for articles, speeches, and reports. Issues permits, certificates, and licenses
- Prepares complex clerical records and reports from a variety of materials involving knowledge of departmental practices and procedures and the use of difficult technical terminology
- Performs supervisory duties to include scheduling, assigning work to and training other clerical employees
- Maintains regular job attendance in accordance with a schedule established for the position by the supervisor
- Performs other related duties as assigned or as the situation dictates within the scope of this classification
Conditions of Employment: Candidates must provide proof of U.S. citizenship, permanent residence, or authorization to work without sponsorship. The City of Omaha reserves the right to conduct pre-employment inquiries or evaluations of candidates for employment as it deems appropriate for the particular position. Pre-employment inquiries may include, without limitation: verification of employment history and educational attainment; review of driving, credit, and criminal convictions; hearing, drug, functional capacity, psychological, vision, and medical tests; and/or any other relevant background information deemed appropriate to determine the suitability of the applicant for the position. Failure to provide the information requested in the application and hiring process in a truthful, timely, accurate, and complete manner may result in disqualification, revocation of a conditional offer of employment, or termination.
Reasonable Accommodation: The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department at least 48 hours prior to the need by emailing [email protected].
For a complete description of this job classification, visit hr.cityofomaha.org
Contact Points:
City of Omaha Human Resources Department
1819 Farnam St, Suite 506
Omaha, NE 68183
Phone: (402) 444-5300
Fax: (402) 444-5314
Website: hr.cityofomaha.org
Email: [email protected]
