Top 252 Customer Service Representatives Jobs in Palm Bay, FL

Customer service/Inbound sales
National Drug Screening —Melbourne, FL
- $16 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Secureway Self Storage —West Melbourne, FL
- From $16 an hour
- Full-time
- Management
- Customer service
- Computer literacy
Quick Apply
Customer Service Representative
Housing Authority of Brevard County —Melbourne, FL
- $18 - $19 an hour
- Full-time
- Computer literacy
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Wawa, Inc. —Palm Bay, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Advocate
Christian Care Ministry —Palm Bay, FL
- From $19.65 an hour
- Full-time
- 18 years or older
- Word processing
- Computer literacy
- Paid parental leave
- Health savings account
Pharmacy Customer Service Associate
Walgreens —Palm Bay, FL
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
14d
Customer Service Associate I
Dollar Tree —Palm Bay, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate FT
Winn-Dixie —West Melbourne, FL
- Full-time
- Background check
- 18 years or older
- Computer literacy
Customer Service Representative
Sealing Devices Inc. —Melbourne, FL
- Oracle
- Marketing
- Mid-level
Quick Apply
CONTACT CENTER REPRESENTATIVE
The Brevard Health Alliance Inc —West Melbourne, FL
- High school
- English
- High school diploma or GED
- Loan repayment program
- Disability insurance
Quick Apply
Customer Service/Sales
Home Depot —Palm Bay, FL
- Entry level
Customer Service Associate I
Family Dollar —Palm Bay, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Palm Bay, FL
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Customer Service Representative
Sheltair Aviation —Melbourne, FL
- Weekends as needed
- Background check
- Basic math
- Pass drug screening
Quick Apply
Customer Service Rep (5221)
Domino's Franchise —Palm Bay, FL
- Weekends as needed
- Quick service & fast food restaurant
- Cleaning
- Computer skills
Quick Apply
Customer Service Representative
Circle K —Palm Bay, FL
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
Haitian Creole Speaking CSR
AMERICAN FREEDOM INSURANCE —Florida
- $20 - $24 an hour
- Full-time
- Remote
- High school diploma or GED
- Typing
- Communication skills
- Paid training
- Health savings account
Quick Apply
7d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Melbourne, FL
- $17.80 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
10d
Sales & Customer Service Associate
Massage Envy —West Melbourne, FL
- $14.00 - $16.50 an hour
- Part-time
- High school diploma or GED
- Math
- Computer skills
- Wellness program
- Disability insurance
Customer Service Representative - State Farm Agent Team Member
Arty Pagan - State Farm Agent —Melbourne, FL
- $18 - $26 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply

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Customer service/Inbound sales

National Drug Screening -
Melbourne, FL

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Flexible schedule

Qualifications

Microsoft Excel
Microsoft Outlook
Interpersonal skills
Attention to detail
Business Administration

Full Job Description

Hourly Wage: $16.00 PLUS Commission

National Drug Screening - www.NationalDrugScreening.com

https://www.nationaldrugscreening.com/blogs/video-national-drug-screening-a-great-corporate-culture/

IN OFFICE POSITION (This is NOT a work from home position)

National Drug Screening, Inc. is a drug free workplace and conducts drug testing and background checks.

Position: Sales Support/Inbound Sales

Summary:
The Sales Support/Inbound Sales position provides support to sales team by performing a variety of administrative tasks. In addition, responds to website contact forms and emails from potential customers seeking to purchase employer drug testing, individual drug testing and any other related drug testing and drug free workplace products or services. Priority consideration will be given to individuals that can take on other responsibilities which may include working with team members and/or support vendors in the troubleshooting of facility, office, computer, or software issues.

Essential Functions:

Process web orders in an accurate and timely manner.
Send results in an accurate manner and ensure confidentiality.
Contact and Qualify leads.
Sales onboarding of new clients, call-in clients, or call-in individuals (follow-up with customers).
Review Sales Records daily for errors or “red flags”.
Back-up for Drug and Alcohol Testing Specialist including answering sales calls.
Ensure the adequacy of sales-related documents or materials.
Maintain thorough knowledge of the Department of Transportation regulations 49 CFR part 40 and other regulations specific to the DOT modality.
Accurately enter customer information into all programs i.e.: Claritysoft, i3, Intuit, etc.
Provide timely and accurate information to customers regarding their order status and product information requests.
Respond to complaints from customers and give after-sales support when requested.
Monitor the team’s progress, identify opportunities for improvement, and propose solutions.
Research issues that arise from sales or results reporting and coordinate responses as needed with supervisor.
Answer questions explain products and services, close sales, complete orders-process credit cards, resolve issues and manage conversations for positive outcomes.
Locating collection facilities for testing and process protocols as necessary; this includes preparing collection site or donor packages to mail in support of sales team orders.
Assist VP of Business Development as needed and directed.

Competencies:

Strong phone presence and experience handling large volume of inbound calls per day.
Communication proficiency - Strong listening skills.
Ability to accurately and efficiently complete data entry.
Ability to work independently and solve problems.
Ability to multi-task, prioritize, and manage time effectively in a sales/office environment while maintaining a sharp attention to detail.
Proficiency in Windows, Microsoft Office – Word, Excel, Outlook.
Experience working with Claritysoft, or similar CRM preferred.
Ethical Conduct
Team player – work effectively with others
Customer/Client Focus.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Education:

Minimum 2 years college (Preferred) Business Administration or relevant field

Experience:

Experience in the drug testing industry a plus but not required.
Proven inside sales experience (minimum 2 years sales/sales support experience)

Working Conditions:

Casual, drama free work environment
This position operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear.
This is basically a sedentary role which requires long periods of sitting, but also may require standing, walking, bending, kneeling, stooping, and crouching. It may be necessary for the employee to occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Expected Hours of Work:

Full Time: Monday, Wednesday, Thursday, Friday - 9am-6pm; Tuesday 8:00am – 6pm. Periodically Team Meetings will be held in person for the entire team and begin at 7:15am. All meetings are mandatory. After 90 days, this work schedule will include a flex day (paid day off) every other week and the hours may be slightly modified to allow for the flex day. Participation in the annual meeting held on a Saturday in January is mandatory.

https://www.nationaldrugscreening.com/blogs/video-national-drug-screening-a-great-corporate-culture/

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off

Application Question(s):

Do the hours 9am-6pm ET Monday, Wed, Thurs, Friday and Tues 8am-6pm work for you?
Have you reviewed the starting compensation for this position and find it acceptable?

Experience:

Inbound Sales: 2 years (Preferred)

Ability to Commute:

Melbourne, FL 32901 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

Customer Service Representatives jobs in Palm Bay, FL

Customer service/Inbound sales

Customer Service Representative

Customer Service Representative

Customer Service Associate

Customer Service Advocate

Pharmacy Customer Service Associate

Customer Service Associate I

Customer Service Associate FT

Customer Service Representative

CONTACT CENTER REPRESENTATIVE

Customer Service/Sales

Customer Service Associate I

Customer Service Associate

Customer Service Representative

Customer Service Rep (5221)

Customer Service Representative

Haitian Creole Speaking CSR

Bilingual Customer Service Specialist (Spanish)

Sales & Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

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