Top 44 Computer User Support Specialists Jobs in Pensacola, FL

IT Support Specialist
Cerex Advanced Fabrics —Pensacola, FL
- Computer science
- Computer Science
- Mid-level
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8d
IT & Security Specialist
Signature Research, Inc. —Navarre, FL
- $95,000 - $130,000 a year
- Full-time
- Computer Science
- 5 years
- Mid-level
- Paid holidays
13d
Administrative Specialist II, Construction
Mediacom Communications Corporation —Gulf Breeze, FL
- $41,080 - $57,174 a year
- Full-time
- Oracle
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
8d
Fraud Management Specialist
System One —Pensacola, FL
- Contract
- Hybrid work
- Word processing
- Mid-level
- Finance
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Electrical Technical Support Specialist
Matthews International Corporation —Florida
- $18 - $25 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Fundraising Development Operations Specialist
Susan G. Komen —Pensacola, FL
- $25.64 - $32.82 an hour
- Weekends as needed
- Remote
- Marketing
- Customer service
- Research
- Paid holidays
- Dental insurance
Cybersecurity Specialist
SAIC —Pensacola, FL
- Full-time
- Computer Science
- Research
- Mid-level
6d
Temporary UKG Change Management Specialist
Ascension —Pensacola, FL
- $38.46 - $39.42 an hour
- Weekends as needed
- Hospital
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Computer Based Training Specialist II
Katmai —Pensacola, FL
- $75,004 - $82,284 a year
- Full-time
- Hybrid work
- 5 years
- Military
- Mid-level
- AD&D insurance
- Paid holidays
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EVV-Reporting Specialist
Wellcove —Pensacola, FL
- Full-time
- Remote
- Mid-level
- Office
- Analysis skills
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Computer-Based Training Specialist
A. Harold and Associates, LLC —Pensacola, FL
- Full-time
- Microsoft Excel
- Mid-level
- Office
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6d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Pensacola, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Master Data Specialist
DXP Enterprises, Inc. —Cantonment, FL
- Overtime
- Customer service
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
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14d
Manager - Epic Hospital & Professional Billing Applications
Baptist Health Care, Inc. —Pensacola, FL
- Weekends as needed
- Background check
- Bachelor's degree
- Recruiting
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13d
DoW SkillBridge Fellowship - Controls Specialist II
Navy Federal Credit Union —Pensacola, FL
- Online Application
- Data analysis skills
- Research
- Mid-level
Clinical Specialist – Surgical Robotics - 73
Rep-Lite —Pensacola, FL
- $80,000 - $84,000 a year
- Full-time
- Surgery
- Mid-level
- Bachelor's degree
- Travel reimbursement
- Paid time off
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Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
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Senior Tax Research Specialist
CSC (Corporation Service Company) —United States
- Full-time
- Remote
- Computer science
- Azure
- CPA
SAP PO Integration Specialist
ClinDCast LLC —United States
- $60 - $68 an hour
- Full-time
- Remote
- Mid-level
- Java
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Computer User Support Specialists jobs near Pensacola, FL

IT Support Specialist

Cerex Advanced Fabrics -
Pensacola, FL

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Job Details

8 days ago

Qualifications

Customer communication
Desktop applications
IP networking
Productivity software
Identity and access management (IAM) solutions
Peripheral hardware support
IT department experience

Full Job Description

Cerex Advanced Fabrics is seeking a motivated and service-oriented IT Support Specialist to provide technical support and maintain the reliability of our IT systems across office and manufacturing environments. This role serves as the primary point of contact for end-user technical issues and is responsible for troubleshooting hardware, software, network, and system access concerns. The ideal candidate combines strong technical proficiency with excellent communication skills and a customer-first mindset to ensure operational efficiency and minimal downtime.

Reports To: IT Director

Direct Reports: NA

EDUCATION/EXPERIENCE

Required:

Bachelor's degree in computer science, Information Technology, or related field preferred or 34 years of equivalent hands-on IT support experience.

Technical Knowledge

Proficiency with Windows operating systems.
Working knowledge of Microsoft Office 365 applications.
Familiarity with Active Directory and user account management.
Understanding basic network protocols (TCP/IP).
Solid working knowledge of standard office applications (e.g., Adobe and other productivity tools), along with familiarity supporting PC hardware, printers, and common peripherals.

Preferred:

Experience in a manufacturing or multi-site environment is preferred.
A+ Certified

ESSENTIAL JOB SKILLS

Communication & Customer Service

Strong verbal communication skills to explain technical issues in simple terms.
Professional written communication skills for documentation and reporting.
Excellent customer service orientation.
Ability to interact professionally with employees across all departments.

Analytical & Organizational Skills

Strong troubleshooting and analytical skills.
Effective time management to meet service expectations.
Ability to multitask and prioritize competing requests.
Attention to detail and strong documentation practices.
Observational skills to identify early warning signs of technical issues.

PRIMARY RESPONSIBILITIES

Technical Support & Troubleshooting

Diagnose and resolve hardware, software, and network-related issues.
Provide desktop and remote support for Windows and macOS environments.
Troubleshoot connectivity issues (TCP/IP, printers, scanners, peripheral devices).
Gather and analyze information to diagnose system issues accurately.
Escalate complex or unresolved technical issues to appropriate senior team members to ensure timely and effective resolution.

Installation & Maintenance

Install, configure, and upgrade operating systems and business applications.
Deploy and maintain desktop computers, laptops, printers, and related peripherals.
Perform post-deployment verification to ensure systems remain stable and fully operational after software updates and security patches are applied.
Maintain system performance through preventative maintenance.

User Account & Access Management

Create and manage user accounts in Active Directory and email systems.
Provisioning access permissions and system credentials for new hires.
Support onboarding and offboarding processes.
Maintain accurate documentation of user access controls.

Ticket & Service Management

Document, track, and prioritize support requests in the IT ticketing system.
Ensure timely resolution and communicate status updates to employees.
Log all service requests accurately and maintain detailed support notes.
Monitor ticket queues to meet service level expectations.

System Security & Compliance

Ensure endpoints are secure, patched, and properly backed up.
Monitor systems for warning signs of potential security or performance issues.
Assist with enforcing IT security policies and standards.
Support disaster recovery and backup validation processes.

Physical Demands

Combination of office and plant-floor support.
May require lifting IT equipment (up to 50 lbs).
Occasional after-hours support for maintenance or system updates.

CEREX Advanced Fabrics is an Equal Opportunity Employer and complies with all Department of Labor regulations including the Americans with Disabilities Act and the Military Veterans Act and is a Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Apply today and take the next step in your IT career with an industry leader in innovation and excellence. Send Resumes by Clicking the Apply Now Button

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Refine Your Search

Computer User Support Specialists jobs in Pensacola, FL

IT Support Specialist

IT & Security Specialist

Administrative Specialist II, Construction

Fraud Management Specialist

Electrical Technical Support Specialist

Fundraising Development Operations Specialist

Cybersecurity Specialist

Temporary UKG Change Management Specialist

Computer Based Training Specialist II

EVV-Reporting Specialist

Computer-Based Training Specialist

Seasonal, Operations Technical Specialist (Part Time)

Master Data Specialist

Manager - Epic Hospital & Professional Billing Applications

DoW SkillBridge Fellowship - Controls Specialist II

Clinical Specialist – Surgical Robotics - 73

Military Service - U.S. Navy, Information Technology Professional

Construction Technical Specialist - Autodesk FORMA ( ACC )

Senior Tax Research Specialist

SAP PO Integration Specialist

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