Transdev in Phoenix, AZ is hiring a Data Collector. The Data Collector conducts on-board ride checks to collect accurate ridership data which is utilized to continuously improve customer service. This is not an in-office position. Greater than 90% of work is accomplished by riding in-service bus routes.
Transdev is proud to offer:
- Competitive starting pay rate of $18.00 – $19.00 per hour.
Benefits include:
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 7 days
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
Conducts on-board ride checks of passengers boarding
Alighting buses by location and time to provide Statisticians with data to compile into reports to enhance customer service
Conducts stationary checks of bus ridership and schedule adherence at maximum load points of routes, branch
points and other special points
Evaluates bus stop/shelter usage when needed
Distributes survey questionnaires when needed
Performs weekly on-board riding checks to determine fare payment methods or other necessary planning information per the City of Phoenix to achieve matching funds as required by the FTA
Works varied hours, days, and shifts, which may change on a frequent basis
Other related duties as assigned
Qualifications:
High School Diploma or GED; Technical Degree preferred.
3 years+ of supervisory experience
Excellent verbal, interpersonal and customer service skills.
Excellent skills in Microsoft Office
Ability to use and master specialty transit relates software programs
Ability to work effectively with little to no direct supervision
Ability to quickly gain a thorough understanding of routes, schedules, fare structures, rules, company policies and procedures, operator and supervisor manuals, as well as the operator labor agreement.
Must possess the capability to work in a team orientated environment.
Problem solving and analytical skills.
Knowledge of two-way radio systems is essential
Knowledge of the Metropolitan Phoenix area is a plus
Knowledge of or ability to learn working systems of buses is a plus
Must be able to work shifts or flexible work schedules as needed.
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
Must be able to work flexible work schedules as needed
Must be able to sit for long periods of time on a consistent basis under extreme weather conditions
Greater than 90% of work is accomplished by riding in-service bus routes.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: PleaseClick Herefor CA Employee Privacy Policy.
Job Category: Administrative / Clerical / Payroll / HR / Accounting
Job Type: Full Time
Req ID: 8017
Pay Group: 38J
Cost Center: 709
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants:
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.
