Job Overview:
The Integrated Customer & Supplier Communications Manager supports the development, execution, and measurement of integrated communications to UNFI’s customers and suppliers. This role focuses on the day-to-day development, coordination, and delivery of 360 communications plans that drive engagement, reinforce brand reputation, and support key business priorities. This individual partners closely with cross-functional teams to source story ideas, conduct interviews, and draft high-quality content for the Newsroom, social channels, and newsletters. As part of the editorial team, this individual delivers timely, always-on campaigns that align with the company’s narrative and strategic priorities. The role also supports the execution of on-site events and activations, including planning communications, coordinating materials, and delivering real-time content capture and amplification to extend reach and engagement.
Job Responsibilities:
- Track deliverables, manage timelines, and ensure all components are delivered on schedule and meet quality standards.
- Coordinate and execute 360-degree communications campaigns as part of overall editorial strategy. Source story ideas, draft copy, conduct interviews, and support internal programs and events including Selling Shows.
- Partner with internal and external-facing teams to ensure consistent, aligned planning and messaging. Build strong, collaborative relationships cross-functionally to ensure audience needs and preferences are met.
- Monitor and evaluate communication effectiveness and make data-driven improvements. Stay up-to-date with industry trends and best practices to continuously improve and processes to enhance reach, impact and efficiency.
- Performs other duties as assigned.
Job Requirements:
Education/ Certifications:
-
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field (master’s degree preferred).
Experience:
- 5-7 years of experience in corporate communications, preferably in a complex, matrixed organization.
- Experience executing integrated communication plans, campaigns, and storytelling initiatives across multiple channels.
- Experience supporting on-site events and activations.
Knowledge/Skills/ Abilities:
- Strong written and verbal communication skills, with the ability to think creatively and translate information into clear, compelling content.
- Ability to develop and tailor messaging for different audiences.
- Extremely organized and able to manage multiple projects, deadlines, and content deliverables.
- Proficiency in Microsoft Office suite.
- Ability to work in a fast-paced environment and manage competing priorities.
- Comfortable working with ambiguity and adapting to shifting needs.
- Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
Work Environment:
- Remote Role: This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.
- Travel (minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.
Physical Environment/Demands:
Office Roles:
- Most work is performed in a temperature-controlled office environment.
- Incumbent may sit for long periods of time at a desk or computer terminal.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
- Stooping, bending, twisting, and reaching may be required in the completion of job duties.
About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI
Benefits: Competitive 401k, Flexible PTO plan, Remote, Health benefits – first of the month following 30 days of employment, mentorship program/developmental opportunities.
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
