Top 71632 Jobs in Quincy, MA

Customer Service Call Center Representative
Jordan's Furniture —Taunton, MA
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Dental insurance
- Vision insurance
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7d
FedEx Delivery Driver
RUKK inc —Quincy, MA
- From $1,125 a week
- Online Application
- Background check
- Local
- Pass drug screening
- Paid training
- Health insurance
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Client Service Specialist
Crane Worldwide Logistics LLC —Hingham, MA
- $25 - $27 an hour
- Office
- High school diploma or GED
- Entry level
- Wellness program
- Health insurance
Security Officer II, Part-Time, Weekday & Weeknights-Wed-Fri
Museum of Fine Arts —Boston, MA
- From $21.33 an hour
- Part-time
- Laboratory
- Computer skills
- Communication skills
- 403(b) matching
- Health insurance
Part Time Stock Associate
Wollaston Wine & Spirits —Quincy, MA
- $17 - $20 an hour
- 8 hour shift
- Customer service
- Merchandising
- Mid-level
- Employee discount
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Cleaner -Union
GDI Services Inc US —Quincy, MA
- $24.70 an hour
- Part-time
- Customer service
- Reliable transportation
- Entry level
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Warehouse Laborer
Cityscapes —Quincy, MA
- $23 - $25 an hour
- Temporary
- Background check
- Forklift
- Assembly
- Health insurance
- Dental insurance
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14d
Personal Shopper (In-Store)
Walmart —Quincy, MA
- $16 - $29 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Stocker
Walmart —Quincy, MA
- $16 - $29 an hour
- Part-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Dispatcher
Coastal Medical Transportation Service —Quincy, MA
- $22 - $27 an hour
- Weekends as needed
- Sanitation
- Mid-level
- Computer skills
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Cashier
Home Depot —Quincy, MA
- $18.50 - $19.50 an hour
- 1 year
- Entry level
Quincy College Bookstore Temp (August - October)
Barnes & Noble Education, Inc. —Quincy, MA
- $15 an hour
- Temporary
- Basic math
- Sanitation
- University
- COVID-19 protective measures
- Commuter assistance
9d
Undergraduate Admission Reader
Babson College —Wellesley, MA
- $32 an hour
- Part-time
- Writing skills
- Master's degree
- University
- Paid sick time
Junior Clerk Typist Special Education Office
Quincy Public Schools —Quincy, MA
- $25.85 an hour
- Full-time
- High school
- Office
- Typing
Office Cleaner
Time to Shine Company LLC —Quincy, MA
- $25 an hour
- Part-time
- English
- Office
- In-person
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5d
PT Overnight Security
Marriott Boston-Quincy —Quincy, MA
- $21 an hour
- Part-time
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
Seasonal Application Reader, Undergraduate Admissions, Enrollment & Student Admissions
Boston University —Boston, MA
- $25 an hour
- Part-time
- Remote
- School experience
- Analysis skills
- Bachelor's degree
8d
Entry Level Security Officer ($18.00-$22.00/hour)
Securitas Security Services —Quincy, MA
- $18 - $22 an hour
- Part-time
- 18 years or older
- Computer literacy
- No experience needed
- Paid training
- Paid holidays
Attendance Clerk
East Bridgewater Public Schools —East Bridgewater, MA
- Full-time
- Office
- Public school
- Entry level
7d
Team Member
CAVA - North Quincy —Quincy, MA
- $17.50 an hour
- Part-time
- Fast casual restaurant
- Ability to lift 50 pounds
- Guest services
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Call Center Representative

Jordan's Furniture -
Taunton, MA

Quick Apply

Job Details

Full-time
$22 - $24 an hour
7 days ago

Benefits

Dental insurance
Vision insurance
Employee discount

Qualifications

Customer communication
Customer returns handling

Full Job Description

Do you have a passion for service, a curiosity for technology, and love to solve problems? If so, WELCOME HOME to a career with Jordan's! We are looking for motivated problem solvers to work in our fast paced, technical call center.

In this customer service job, you will be responsible for responding to a high volume of inbound and outbound calls. You will assist customers with a variety of challenges like troubleshooting furniture issues and scheduling both in home service appointments and customer deliveries. To succeed in our busy call center, you should have at least 2+ years of customer service experience and proven ability to multi-task and work in a fast-paced environment with strong attention to detail.

This position is located in East Taunton, MA and works a schedule of Tuesday – Saturday; 8:30 am – 5:00 pm. The training schedule for this position is primarily on site, with the opportunity for one day of remote work on Saturday. As your training progresses, you will gradually transition to a hybrid work arrangement. This means you will work two days in the office and three days remotely each week.

Salary Range: $22.00 - $24.00
We share our pay range because transparency matters. This reflects what we reasonably expect to pay for this role based on experience and performance.

Why you will love this job.

Team atmosphere – We’re all family here!
Fast paced environment – Your days will fly by.
Career growth – The possibilities are endless.
Problem solving – Like Puzzles? Put the pieces together to WOW our customers.
Great Benefits – medical, dental, vision and 40% employee discount

At Jordan’s, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference:

We Care… a Lot – because kindness and support are at the heart of everything we do.
We Do the Right Thing – integrity is non-negotiable.
We Dare to Think Differently – innovation keeps us ahead of the game.
We Make Work Fun – yes, fun! Because great energy fuels great work.

Responsibilities we trust you to perform.

Answers a high volume of inbound & outbound calls from customers to schedule, coordinate and confirm delivery of merchandise and schedule service/repair calls and any other customer concerns with the intent of providing customer satisfaction and retention. Enters customer information into customer service software to document each call.
Investigates and resolves issues, including but not limited to; service, delivery, bedding, Piece Of Mind warranty, protection that require further research and follows up with customers.
Approves and/or processes special customer concessions including returns, credits, adjustments and exchanges.
Make system changes to delivery orders that are in the routing and/or truck-loading process; notifies appropriate personnel.
Reviews and acts upon manufacturer’s warranty issues, processes service appointments, customer returns and exchanges.
Research and troubleshoot product issues/questions to clarify/avoid potential service issues.

What you will bring to the table:

Strong oral/written communication skills and ability to professionally interact with internal and external customers
Strong analytical, critical thinking and problem-solving skills
Ability to handle difficult customers with ease
Strong organizational/ time management skills
Ability to type accurately and efficiently
Proficiency in MS Office, Outlook and Internet
Ability to work in a team environment
Reliability

Jordan’s prides itself on having a strong, loyal J-Team. We recognize we are ‘One Team, One Goal’ working together to continue to strengthen Jordan’s place in the market and as an employer of choice. We know that you are here to support your family and we are here to support you! If this speaks to you, then it’s time to talk.

Jordan’s Furniture is an Equal Opportunity Employer.

Quick Apply

Refine Your Search

jobs in Quincy, MA

Customer Service Call Center Representative

FedEx Delivery Driver

Client Service Specialist

Security Officer II, Part-Time, Weekday & Weeknights-Wed-Fri

Part Time Stock Associate

Cleaner -Union

Warehouse Laborer

Personal Shopper (In-Store)

Stocker

Dispatcher

Cashier

Quincy College Bookstore Temp (August - October)

Undergraduate Admission Reader

Junior Clerk Typist Special Education Office

Office Cleaner

PT Overnight Security

Seasonal Application Reader, Undergraduate Admissions, Enrollment & Student Admissions

Entry Level Security Officer ($18.00-$22.00/hour)

Attendance Clerk

Team Member

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