Top 23 Amazon Jobs in Remote

Bilingual Technical Customer Support, Ring, Ring
Amazon.com Services LLC —Remote
- $19 - $27 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Employee assistance program
- 401(k) matching
Account Executive, Adapt, Amazon Adapt
Amazon Advertising LLC —Remote
- $89,100 - $155,900 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Fair chance
- AD&D insurance
- Health insurance
Coding Compliance Auditor, Revenue Cycle Management, Amazon One Medical
Amazon.com Services LLC —Remote
- $56,700 - $99,300 a year
- Full-time
- Google Workspace
- Customer service
- Mid-level
- AD&D insurance
- Health insurance
9d
Trade Compliance Analyst, ACT Trade Advisory
Amazon.com Services LLC —Remote
- $26 - $41 an hour
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Health insurance
External Engagement Principal, Economic Development
Amazon.com Services LLC —Remote
- $164,800 - $222,900 a year
- Full-time
- Customer service
- Office
- Master's degree
- AD&D insurance
- Health insurance
4d
Sales Operations, Amazon Business 3P
Amazon.com Services LLC —Seattle, WA
- $88,100 - $154,100 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Research
- AD&D insurance
- Health insurance
3d
ACM Consultant (S), Emp Svcs-G A&Accessibility VAR
Amazon.com Services LLC - A57 —Remote
- $20 - $35 an hour
- Full-time
- Spanish
- Writing skills
- English
- Disability insurance
- Employee assistance program
Principal, AWS Workforce Development
Amazon.com Services LLC —Remote
- $164,800 - $222,900 a year
- Full-time
- Customer service
- Public speaking
- Research
- AD&D insurance
- Health insurance
Principal - Southeast, AWS Workforce Development
Amazon.com Services LLC —Remote
- $164,800 - $222,900 a year
- Full-time
- Customer service
- Public speaking
- Research
- AD&D insurance
- Health insurance
Ad Sales Account Manager, Adapt
Amazon Advertising LLC —Remote
- $56,000 - $94,000 a year
- Full-time
- Marketing
- Mid-level
- 3 years
- AD&D insurance
- Health insurance
Manager, Red Team, Bots & DDoS Threat Intelligence
Amazon.com Services LLC —Remote
- $175,100 - $236,900 a year
- Full-time
- Management
- 3 years
- Mentoring
- AD&D insurance
- Health insurance
Principal Account Executive, Amazon Leo
Amazon Kuiper Commercial Services LLC —Remote
- $170,000 - $230,000 a year
- Full-time
- Bilingual
- 7 years
- Customer service
- AD&D insurance
- Health insurance
Mgr, Public Policy, South, AWS State and Local Public Policy
Amazon.com LLC —Remote
- $138,500 - $187,300 a year
- Full-time
- Management
- Bachelor's degree
- Fair chance
- AD&D insurance
- Health insurance
Senior Security Engineer, AI Red Team, Threat Operations
Amazon.com Services LLC —Remote
- $178,400 - $226,700 a year
- Full-time
- Azure
- 5 years
- AWS
- AD&D insurance
- Health insurance
Aviation Bid Strategy Manager , Amazon Leo
Amazon Kuiper Commercial Services LLC —Remote
- $142,800 - $193,200 a year
- Full-time
- Finance
- Continuous improvement
- Product management
- AD&D insurance
- Health insurance
Sr. Engineer, Red Team, Bots & DDoS Threat Intelligence
Amazon.com Services LLC —Remote
- $178,400 - $226,700 a year
- Full-time
- 5 years
- Research
- Java
- AD&D insurance
- Health insurance
Mgr, Public Policy, Indiana , AWS State and Local Public Policy
Amazon.com LLC —Remote
- $138,500 - $187,300 a year
- Full-time
- Management
- Office
- Bachelor's degree
- AD&D insurance
- Health insurance
Licensing Manager, Ring Alarm Operations, Ring Subscriptions
Amazon.com Services LLC —Hawthorne, CA
- $121,200 - $163,900 a year
- Part-time
- Remote
- 5 years
- Military
- Mid-level
- AD&D insurance
- Health insurance
11d
System Admin/Engr II - AMZ13432.7
Amazon Data Services, Inc. - A19 —Seattle, WA
- $135,235 - $160,000 a year
- Full-time
- Remote
- Computer Science
- System design
- Mid-level
Security Engineering Manager, AWS Foundational & Hardware Security
Amazon.com Services LLC —Remote
- $175,100 - $236,900 a year
- Full-time
- Computer Science
- 3 years
- Master's degree
- AD&D insurance
- Health insurance
4d

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Bilingual Technical Customer Support, Ring, Ring

Amazon.com Services LLC -
Remote

Apply Now

Job Details

Full-time
$19 - $27 an hour

Benefits

Employee assistance program
401(k) matching

Qualifications

Spanish
Customer communication
English
Managing clients in a customer support role
Customer support
Productivity software

Full Job Description

DESCRIPTION

Application deadline: Jun 29, 2026

At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring customers. The team is looking for driven individuals who are up to the challenge of solving customer issues while providing a positive customer experience. Customer Support representatives are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally in both Spanish and English, with maturity and self-confidence.

Key job responsibilities
Provide prompt, efficient, detailed service by engaging directly with Ring's customers
Serve as a voice and advocate for customers when concerns are surfaced
Work with customers to understand how they use Ring products to resolve their issues and maximize their investments
Act as an advocate for customers by reporting and addressing observed areas for improvement
Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions to enhance customer experience
Assist with customer communication and troubleshooting during Ring product launches
Work across the customer support spectrum to ensure consistent, high-quality support
Develop detailed knowledge of specific product lines and features
Handle various types of customer contact including chat, email, inbound and outbound voice calls

A day in the life
Ring Technical Customer Support assists customers with their device needs. You will support customers with device account and billing maintenance, account and device setup, and technical troubleshooting daily to ensure their devices are operating as expected and customer accounts are in order. Your troubleshooting abilities will be put to the test as you dive deep to diagnose and resolve complex problems while providing an exceptional experience to our customers. Your primary responsibility will be handling voice interactions from our customers and guiding them to the best possible resolution. Additionally, you will work collaboratively with other Ring teams to identify, document, and escalate emerging issues.

BASIC QUALIFICATIONS

2+ years of customer service experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with Microsoft Office products and applications
Speak, write, and read fluently in Spanish
Experience Delivering courteous and efficient support to external customers.
Ability to identify and troubleshoot issues logically and efficiently.
Willingness for continuous learning.

PREFERRED QUALIFICATIONS

A drive to dig into the details of systems and processes to solve customer problems
Ability to document technical customer issues in notes that are easily understood by other users
Technical curiosity and enthusiasm for learning new technologies and helping customers succeed
Proven success working in a fast-paced support environment
Experience using Salesforce CRM
Experience working with Eero, Ring-compatible devices, and security alarm systems.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, , - 19.00 - 27.00 USD hourly
USA, AZ, Virtual Location - Arizona - 19.00 - 27.00 USD hourly
USA, FL, Virtual Location - Florida - 19.00 - 27.00 USD hourly
USA, GA, Virtual Location - Georgia - 19.00 - 27.00 USD hourly
USA, KS, Virtual Location - Kansas - 17.00 - 24.00 USD hourly
USA, MA, Virtual Location - Massachuset - 19.00 - 27.00 USD hourly
USA, MO, Virtual Location - Missouri - 19.00 - 27.00 USD hourly
USA, PA, Virtual Location-Pennsylvania - 19.00 - 27.00 USD hourly
USA, TX, Virtual Location - Texas - 19.00 - 27.00 USD hourly

Apply Now

Refine Your Search

Remote amazon jobs

Bilingual Technical Customer Support, Ring, Ring

Account Executive, Adapt, Amazon Adapt

Coding Compliance Auditor, Revenue Cycle Management, Amazon One Medical

Trade Compliance Analyst, ACT Trade Advisory

External Engagement Principal, Economic Development

Sales Operations, Amazon Business 3P

ACM Consultant (S), Emp Svcs-G A&Accessibility VAR

Principal, AWS Workforce Development

Principal - Southeast, AWS Workforce Development

Ad Sales Account Manager, Adapt

Manager, Red Team, Bots & DDoS Threat Intelligence

Principal Account Executive, Amazon Leo

Mgr, Public Policy, South, AWS State and Local Public Policy

Senior Security Engineer, AI Red Team, Threat Operations

Aviation Bid Strategy Manager , Amazon Leo

Sr. Engineer, Red Team, Bots & DDoS Threat Intelligence

Mgr, Public Policy, Indiana , AWS State and Local Public Policy

Licensing Manager, Ring Alarm Operations, Ring Subscriptions

System Admin/Engr II - AMZ13432.7

Security Engineering Manager, AWS Foundational & Hardware Security

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