Top 3 Administrative Services Managers Jobs in Richmond, VA

Senior Site Manager
Opensity Solutions —Richmond, VA
- Up to $75,000 a year
- Full-time
- Ability to walk for extended periods
- Office
- High school diploma or GED
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11d
Lead Resident Services
Experience Senior Living —Mechanicsville, VA
- Weekends as needed
- Clean driving record
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
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PT Customer Service Leader - Office Assistant
Food Lion —Richmond, VA
- Part-time
- High school diploma or GED
- Accounting
- Communication skills

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Minimum of 5+ years leading dining room and kitchen operations. Lead and inspire a high-performing culinary and service team in a hospitality-focused…
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Senior Site Manager

Opensity Solutions
Richmond, VA

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Job Details

Full-time
Up to $75,000 a year
11 days ago

Qualifications

Customer communication
Staff supervision
Managing teams in a customer support role
Team leadership
Staff scheduling
Team scheduling
Managing hospitality teams
Frontline customer support management
Performance management
High school diploma or GED
Managing clients in a customer support role
Hiring
Recruitment and selection
Team training
Recruiting
Facility management
Office management

Full Job Description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Position Summary

We are looking to hire a Senior Site Manager, who will be responsible for overseeing operations across 5 locations, leading a team of up to 12 direct reports, including 3 managers. This role drives operational excellence, exceptional guest experiences, and a strong culture of teamwork, accountability, and service. The Senior Site Manager oversees the site operations, ensuring efficient processes and high-quality service delivery. This role involves strategic planning, customer relationship management, and continuous improvement.

Essential Job Responsibilities

Lead and manage a team providing high-quality office services, receptionist, facility management and hospitality/conference room services
Fosters a culture of accountability, respect, and high performance among staff
Serves as the principal liaison between Opensity Solutions, the client’s administration and the site employees
Provides excellent elevated concierge style customer service to all end-users at the site
Provides onsite leadership with the Opensity Solutions team, and encourages staff development in their careers
Develop and implement strategic plans and business innovation strategies
Maintain outstanding organizational abilities
Continuously looks for opportunities to increase the efficiency of our on-site operations
Seeks opportunities to increase our capabilities and makes recommendations to the key contact
Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
Recruits and interviews potential Opensity candidates for available positions at the site
Hires, trains, manages, and evaluates all personnel assigned to the site
Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
Compiles, collects, and reports all data necessary to provide the client with monthly management reports
Displays high ethical standard, integrity, work ethic, and loyalty

Qualifications & Requirements

Education: High School Diploma required; associate; bachelor or relevant work experience preferred.

Experience:

Prior experience in a supervisory capacity is required. Supervisory experience should include performance management, hiring, training, scheduling and other management duties.
Proven success as a customer service manager; strong guest-focused mentality and proven ability to inspire office services, receptionist, facility and hospitality teams to deliver consistently high-quality guest service while operating independently.

Skills: A Senior Site Manager should possess many of the following skills and be able to speak to such experiences. Business Innovation, Coaching, Communication, Consumer Services, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service, General Operations Management, Proactive Management, Problem Solving, Professional Collaboration, Professional Development Training

Physical Requirements:

Ability to lift or move 40 lbs. or greater
Ability to travel 25% of time for coverage/training/management oversight
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 75,000 USD per year and is eligible for an annual bonus of up to 10%. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications

Opensity is an Equal Opportunity Employer.

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.

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Administrative Services Managers jobs in Richmond, VA

Senior Site Manager

Lead Resident Services

PT Customer Service Leader - Office Assistant

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