Available Shift: Friday-Monday, 9:30pm-8am
SUMMARY OF MAJOR FUNCTIONS:
The Community Aide Worker ensures the well-being of clients in the day program and/or group home and promotes their development. A key component of this job is to assist clients in their physical, social, emotional, and daily life skills development. This increases their independence and allows them to function appropriately in the community by assisting individuals to adopt healthy lifestyle behaviors. The Community Aide worker provides support to adults in care. The services provided include crisis intervention, behavior management, and life skills training, whether on a one-to-one basis or in a group environment. The Community Aide Worker plans, develops, implements and evaluates recreational, social and/or educational activities for clients served by the organization. The Worker strives to create a fun and enjoyable atmosphere in order to encourage client participation in programs.
DUTIES:
- Aids clients in the /program and in the community to allow them to function more safely and independently. Facilitates physical, recreational, social and educational activities. Provides clients with a positive role model.
- Identifies social, economic, recreational and educational services in the community that will meet clients’ needs, Maintains liaison with other agencies, professionals, government officials and the community.
- Recognizes potential crisis situations, analyzes such situations accurately, develops strategies to deal with such situations, and informs the Supervisor and Manager when such incidents arise.
- Recognizes potential emergency situations, analyzes situations accurately, and develops strategies to deal with such situations i.e., dispensing medication, dealing with client’s aggressive behavior to ensure no harm comes to the client, staff and/or the public.
- Assists case management team in identifying potential problems. Provides input to counselors and other professionals with regard to the development of client program plans.
- Monitors clients’ well-being. Assists clients with daily life skills and/or behavior management training. Assists clients with basic cooking, etc. Assists clients in attending appointments when necessary.
- Monitors clients’ progress and well-being and assists case management team in evaluating the effectiveness of planned counseling and support. Provides suggestions for the modification of clients’ program plans.
- Provides emotional support and feedback to clients (and their families and friends where concerned).
- Acts as a positive role model for clients, providing life skills training and behavior management. Depending on client type, may assist with hygiene, grooming, dispensing and administering medication.
- Maintains wither written and/or verbal reports regarding clients’ daily activities and progress. Ensures that all required documentation is complete and accurate.
- Participates in group planning and helps develop individual activity plans which focus on the special needs of each client served by the home/program.
- Reviews and evaluates clients’ progress and makes adjustments to programs as required. Provides feedback and support to fellow staff and clients.
- Encourages and facilitates the participation of individuals in the program. Creates a fun and enjoyable atmosphere in order to enhance the program’s appeal to clients.
- Maintains an up-to-date knowledge of new trends in activities programming.
- provides lay counseling support and life skills training to clients.
- Provides liaison with other agencies and the community. Fosters positive working relationships with staff members.
- Provides input to management with regard to the development of the program and participates in program evaluations.
- Operates office equipment such as: personal computers, photocopiers, facsimile machines, printers and reports or arranges for equipment repairs.
- Answer phone and/or in-person inquiries and routes to appropriate staff member if required. Responds to routine queries with regard to the organization and services provided.
- Assists clients in transportation to and/or from appointments and meetings.
- Assists clients with personal hygiene and grooming i.e., bathing, oral hygiene, and toileting.
- Maintains up-to-date knowledge of internal fire regulations and procedures, and other emergency procedures. Ensures health and safety standards are maintained.
- Assures that all medication is administered, following the current procedures.
- Remain awake/no sleeping during graveyard shifts.
- Performs other related duties as required.
POSITION EXPECTATIONS:
- Staff is expected to consistently engage clients in daily milieu (groups and individual sessions, recreational activities, independent living activities, etc.)
- Staff is expected to complete all required Relias Trainings with in the allotted time frame assigned by supervisor.
- Staff is expected to complete services plan within time frame including all required signatures.
- Staff is expected to complete assessments and service plan prior to client’s admission.
- Staff is expected to complete all notes within 24 hours of service completion.
- Staff is expected to complete all post outcome survey calls within 14 days of due date.
- Staff is expected to receive favorable scores on direct client services section of customer surveys Likert scale.
- Staff is expected to follow medical charting and protocol, daily notes, and service plans.
- Staff will be expected to QA their individual charts to ensure all charting protocol and guidelines have been met including signatures, dates, service plan signatures and daily services when applicable.
QUALIFICATIONS:
- High School Diploma or its equivalent. Associate or higher degree preferred
- Knowledge of the requirements for working with mentally ill individuals and those with a history of substance use.
- Adhere to company dress code maintaining a professional appearance at all times.
- Must maintain valid liability insurance and driver’s license as required by the state of Ca. and a good driving record in order to be insured on the agency’s insurance policy
- Certified in CPR and First Aid.
Knowledge, Skills, and Abilities:
Knowledge and skills of:
- Fully understanding the community, including social determinants of health, health issues, ways to improve health and self-care, and basic public-health principles.
- Understand the public health structure
- Open minded & non-judgmental
- Good understanding of providing support to clients such as empathy, patience, flexibility, and compassion to all.
- Organization skills.
Ability to:
- Identify actual or potential problems or issues pertaining to behavioral health programs or services, address such problems, and develop or assist in developing effective resolutions;
- Exercise appropriate judgment when making decisions and/or following recommendations, including how decisions or recommendations could have adverse effects;
- Exercise appropriate judgment when dealing with information which may be confidential or sensitive in nature;
- Exercise initiative, judgment, prioritization, multitasking, problem solving, decision- making with quality results;
- Read, understand, interpret, apply, and explain documents, requirements, policies and procedures;
- Effectively organize and prioritize assignments, projects, and workload to meet deadlines that have strict timelines;
- Communicate effectively, both verbally and in writing;
- Establish and maintain effective relationships with Supervisors, Coworkers and Members.
- Prepare reports and maintain records;
- Understand and carry out oral and written instructions;
- Work independently;
- Maintain confidentiality;
- Maintain professional appearance at all times;
- Maintain appropriate and timely communication with family, significant others, and referral sources conveying a positive professional image;
- Implement, and interpret policies and procedures and effectively communicate sensitive information verbally and in writing to a diverse population.
Pre-Employment Requirements:
- Federal Bureau of Investigation fingerprint clearance
- Department of Justice fingerprint clearance
- Negative tuberculosis test
- Pass drug screening test
LICENSES:
- Must possess and maintain a valid Government Issued Identification at all times.
PHYSICAL DEMANDS:
- The following physical characteristics are representative of those that must be met by an employee to successfully and safely perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in the work environment.
- Mobility sufficient to perform the essential functions of this position in a safely, accurately, neatly, and timely manner
- Mental acuity to perform the essential functions of this position in a in a safely, accurately, neatly, and timely manner
- Manual skill to appropriately control and manipulate objects, tools, materials, and equipment used on the job, including a telephone and a computer
- Flexibility and strength to reach with hands and arms, bend and stoop
- Ability to hear and understand speech at normal room levels, and to hear and understand speech, both in the office and on telephone communications
- Ability to speak in audible tones those others may understand clearly in normal conversations, both in the office and on telephone communications
- Ability to see, read and distinguish colors, with or without vision aids on computer screens equipment used in the work environment, instructional materials, training materials, written directions, rules, policies, calendars, agenda, manuals and other printed matter
- Physical strength and agility to push, pull, squat, twist, turn, and lift and carry bulky objects of up to 10 pounds
DRESS CODE:
- Business Casual Attire-all clothing must be clean and free of holes. Acceptable attire: collar shirts, blouses, trousers/slacks, skirts/dresses that are an appropriate length. No tank tops, strapless, thinly strapped tops, shorts or dresses that are not an appropriate length, clothing that shows bare midriffs or cleavage are not permitted during work hours.
- No ripped jeans or athletic wear including yoga pants.
- Closed toed shoes, Tennis Shoes, and Ankle Strapped Sandals are acceptable. No flip flops.
- No Jewelry that could pose a hazard. Visible jewelry that can be seen through or under clothing and facial jewelry are not permitted during work hours.
- Clothes must be clean and professional and avoiding anything that could make others uncomfortable such or profanity or clothing that is too revealing.
- Poor personal hygiene is not acceptable. Perfume, cologne and after shave should be used moderately.
- Visible tattoos that are offensive must be covered up during work hours
Pay: From $22.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Loan forgiveness
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
