Top 15 Credit Counselors Jobs in Rochester, NY

Hybrid Call Center Representative / Debt Counselor
ConServe —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Hybrid work
- Background check
- Customer service
- Computer literacy
- Paid training
- Health savings account
Remote Licensed Mental Health Counselor
Grow Therapy —New York State
- $70 - $91 an hour
- Part-time
- Remote
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
7d
Remote Mental Health Therapist (LPC, LMHC, LCSW, LMFT)
Talkspace —New York State
- $78 an hour
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
4d
Call Center Representative - Debt Counselor 2452 031326
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
Call Center Representative - Debt Counselor Hybrid 2457 121725
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- English
- Office
- Flexible schedule
Quick Apply
School Counselor 2026/2027 School Year
Norman Howard School Inc —Rochester, NY
- $52,472 - $66,547 a year
- School experience
- High school
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Commercial Debt Counselor/Collector 2443
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $23 an hour
- 8 hour shift
- Remote
- Computer literacy
- English
- Mid-level
- Flexible schedule
Quick Apply
Business Teacher – Personal Money Management and Accounting - Part-Time
Our Lady of Mercy School for Young Women —Rochester, NY
- $19,017 a year
- Part-time
- Background check
- School experience
- Classroom
Quick Apply
9d
NUTRITIONIST WIC
ANTHONY L JORDAN HEALTH CORPORATION —Rochester, NY
- $22.52 - $28.00 an hour
- Full-time
- BLS Certification
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
WIC NUTRITIONIST- PER DIEM
ANTHONY L JORDAN HEALTH CORPORATION —Rochester, NY
- $20.89 - $27.00 an hour
- Per diem
- Mid-level
- Bachelor's degree
- 1 year
Quick Apply
Sr Debt Counselor / Collection Representative Hybrid 2458 121825
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $23 - $26 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- English
- Mid-level
- Flexible schedule
Quick Apply
2026/2027 Adjunct Lecturer - Counselor Education
SUNY Brockport —Brockport, NY
- $5,500 a year
- Part-time
- Background check
- DOT physical examination
- Pass drug screening
Bilingual Spanish Call Center Rep/Debt Counselor - 2455 120425
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $21 - $22 an hour
- 8 hour shift
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Flexible schedule
Quick Apply
Remote Mental Health Therapist (LPC, LMHC, LCSW, LMFT)
Talkspace —United States
- $70 - $90 an hour
- Remote
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Continuing education credits
4d

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Hybrid Call Center Representative / Debt Counselor

ConServe -
Fairport, NY

Apply Now

Job Details

Full-time
$20 - $21 an hour

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Referral program
Paid sick time

Qualifications

Active listening
Phone communication
Customer service
Computer literacy
English
High school diploma or GED
Attention to detail
Debt collection skip tracing
Typing
Negotiation
Time management

Full Job Description

You must be able to work a hybrid schedule, Monday through Friday. Up to three days will be onsite in our Fairport, NY Office.

Why join us?

· Performance-based bonuses

· Excellent health benefits

· Remote work available

· Repeatedly named one of the Best Call Centers to Work For

· Two-time recipient of the Better Business Bureau’s Torch Award for Ethics

For more than 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts.

We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way.

Position Summary:

Our Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team.

Essential Duties & Responsibilities:

Obtain information from Consumers in order to determine current financial situation and determine solutions
Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily
Gather proper documentation from Consumers and maintain appropriate follow-up
Meet daily, weekly and monthly goals as set by management at ConServe
Daily Productivity – all Representatives will make between 125-200 phone calls per day and work in a call center environment or remote work environment.
Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections.
Record Maintenance – proper management & updating of system to maximize contacts
Skip-Tracing – to assist in locating & contacting consumers or businesses

Education Requirement:

High School Diploma or GED
Associates or Bachelor’s Degree preferred

Skills/ Requirements:

The ability to work Monday through Friday, 8 hour shifts consisting of three (3) days starting between 8:00 am EST and 9:30am EST and ending between 5:00 pm EST and 6:30 pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings Noon EST - 9:00 pm EST.
The ability to work onsite up to three days per week and can work remotely the remaining days.
Prior Student Loan collection experienced preferred.
Willingness to work an occasional Saturday morning shift (optional)
Fluent in conversational English and abiity to proficiently read and write English
Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution
Intermediate Computer skills to document calls and navigate software packages, databases and the internet.
Strong organizational and time management skills
Attention to detail
Ability to act independently to resolve problems
Motivation to learn
Ability to work in a positive, collaborative manner with coworkers
Ability and history of maintaining confidentiality and high level of trustworthiness.
Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment.
Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process).
Ability to obtain and maintain State Collections Licensure
Legally eligible to work in the United States
No conflicts of interest with ConServe or our Clients.

O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law.

Occasionally lift and/or move up to 25 pounds.
Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift)
Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift)
Ability to type on a computer for your entire work shift (8, 9, or 10 hour shift)

Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position.

MISSION STATEMENT:

ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole.

Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements.

Continental Service Group, LLC., d/b/a ConServe endeavors to make www.conserve-arm.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: .

Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status.

ConServe is a Drug Free Workplace.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Referral program
Tuition reimbursement
Vision insurance
Work from home

Work Location: Hybrid remote in Fairport, NY 14450

Apply Now

Refine Your Search

Credit Counselors jobs in Rochester, NY

Hybrid Call Center Representative / Debt Counselor

Remote Licensed Mental Health Counselor

Remote Mental Health Therapist (LPC, LMHC, LCSW, LMFT)

Call Center Representative - Debt Counselor 2452 031326

Call Center Representative - Debt Counselor Hybrid 2457 121725

School Counselor 2026/2027 School Year

Commercial Debt Counselor/Collector 2443

Business Teacher – Personal Money Management and Accounting - Part-Time

NUTRITIONIST WIC

WIC NUTRITIONIST- PER DIEM

Sr Debt Counselor / Collection Representative Hybrid 2458 121825

2026/2027 Adjunct Lecturer - Counselor Education

Bilingual Spanish Call Center Rep/Debt Counselor - 2455 120425

Remote Mental Health Therapist (LPC, LMHC, LCSW, LMFT)

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