Top 1493 Application Development Manager Jobs in Rochester, NY

Account Manager II
Paylocity —Pittsford, NY
- $25 - $28 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
3d
Social Care Network Housing Performance Manager
Forward Leading IPA —Rochester, NY
- $80,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- HIPAA
- Health savings account
- Health insurance
Quick Apply
CCBHC Targeted Case Manager
FLACRA —Rochester, NY
- $19 - $20 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
Quick Apply
HHUNY Care Manager
FLACRA —Rochester, NY
- $18.00 - $19.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
Production Lead Operator
Seal & Design —Rochester, NY
- $25 - $30 an hour
- Full-time
- Basic math
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Environmental Permitting Project Manager
DDS Companies —West Henrietta, NY
- $70,000 - $100,000 a year
- Full-time
- Background check
- Civil engineering
- Data analysis skills
- Health insurance
- Dental insurance
Quick Apply
Location Manager
Weiders Hardware —Rochester, NY
- From $22 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Inventory control
- Health insurance
- Dental insurance
Quick Apply
Regional Service Manager
Morgan Properties —Rochester, NY
- $80,000 - $85,000 a year
- Full-time
- Plumbing
- Travel
- Mentoring
- AD&D insurance
- Disability insurance
Electrical Engineering Manager (FPGA)
Three Point Solutions, Inc. —Rochester, NY
- $120,000 - $150,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Mentoring
- Health savings account
- Relocation assistance
Quick Apply
Care Coordination Manager (Webster Campus)
St. Ann's Community —Webster, NY
- $58,000 - $66,000 a year
- Full-time
- Nursing
- Mid-level
- 3 years
- Dental insurance
- Tuition reimbursement
Quick Apply
Store Manager in Training
O'Reilly Automotive Stores —Rochester, NY
- Full-time
- ASE Certification
- Computer literacy
- Merchandising
- Employee stock purchase plan
- Health insurance
Quick Apply
Retail - Store Manager
UNITED UNIFORM - ATLANTIC TACTICAL - LAWMEN'S —Rochester, NY
- $63,000 - $68,000 a year
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- AD&D insurance
Quick Apply
Annual Giving Manager
Jewish Home of Rochester —Rochester, NY
- $62,353 - $68,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Microsoft Office
Quick Apply
8d
Hospice Manager
UR Medicine Home Care —Webster, NY
- $67,700 - $115,045 a year
- Full-time
- Nursing
- RN License
- Inpatient
Quick Apply
Store Manager in Training
O'Reilly Automotive Stores —Rochester, NY
- $16 - $22 an hour
- Full-time
- ASE Certification
- Computer literacy
- Merchandising
- Employee stock purchase plan
- Health insurance
Quick Apply
Residence Manager
CDS Monarch, Inc. —Webster, NY
- $65,000 - $69,000 a year
- Full-time
- Customer service
- Mid-level
- Residential
Quick Apply
General Manager
FleetGenius, LLC —Rochester, NY
- $100,000 - $120,000 a year
- Full-time
- Microsoft Excel
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
Quick Apply
Lead Direct Support Professional - Structured Day Program
Empowering People's Independence(EPI) —Rochester, NY
- $19.50 - $24.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- 403(b) matching
- Health savings account
Quick Apply
3d
Supervisor of Independent Living Services
Center For Disability Rights —Rochester, NY
- $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Working with individuals with disabilities
- Health insurance
- Dental insurance
Quick Apply
Looking for best of the best F&I Managers Only!
Atlantic Coast Automotive Group —Rochester, NY
- $120,000 - $750,000 a year
- Full-time
- Spanish
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply
3d

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Application Development Manager jobs near Rochester, NY

Account Manager II

Paylocity -
Pittsford, NY

Apply Now

Job Details

Full-time
$25 - $28 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview
The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience
Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

Application Development Manager jobs in Rochester, NY

Account Manager II

Social Care Network Housing Performance Manager

CCBHC Targeted Case Manager

HHUNY Care Manager

Production Lead Operator

Environmental Permitting Project Manager

Location Manager

Regional Service Manager

Electrical Engineering Manager (FPGA)

Care Coordination Manager (Webster Campus)

Store Manager in Training

Retail - Store Manager

Annual Giving Manager

Hospice Manager

Store Manager in Training

Residence Manager

General Manager

Lead Direct Support Professional - Structured Day Program

Supervisor of Independent Living Services

Looking for best of the best F&I Managers Only!

I want to receive the latest job alert for Application Development Manager in Rochester, NY

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