Top 20 Computer User Support Specialists Jobs in Rome, GA

IT Support Specialist (Tier 1)
Cyber Tech Cafe —Cartersville, GA
- $17 - $20 an hour
- Full-time
- English
- Office
- Windows
- Paid holidays
- Paid time off
Quick Apply
Business Application Specialist
YANMAR America —Adairsville, GA
- Computer Science
- Mid-level
- 3 years
Quick Apply
3d
Sr Product Marketing Specialist Indoor Products
ABB Inc. —Mount Berry, GA
- $100,500 - $160,800 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Office
- Product management
- Health savings account
- AD&D insurance
Quick Apply
6d
Business Document Expert (Chinese Speaker) – AI Trainer
micro1 —United States
- $20 - $70 an hour
- Contract
- Remote
- Marketing
- Mid-level
- 3 years
- Flexible schedule
13d
Business Document Expert (German Speaker) – AI Trainer
micro1 —United States
- $20 - $70 an hour
- Contract
- Remote
- Marketing
- Mid-level
- 3 years
- Flexible schedule
13d
Epic Certified Application Analyst – Tapestry (Intermediate / Senior / Expert) – Remote
Universal HCR —United States
- $40 - $60 an hour
- Full-time
- Remote
- Mid-level
- 3 years
- Team management
- Opportunities for advancement
Quick Apply
2d
Business Document Expert (Japanese Speaker) – AI Trainer
micro1 —United States
- $20 - $70 an hour
- Contract
- Remote
- Marketing
- English
- Mid-level
- Flexible schedule
13d
Math Expert (PhD) – AI Trainer
micro1 —United States
- $80 - $90 an hour
- Contract
- Remote
- Analysis skills
- Math
- Doctor of Philosophy
- Flexible schedule
2d
Business Document Expert (French Speaker) – AI Trainer
micro1 —United States
- $20 - $70 an hour
- Contract
- Remote
- Marketing
- Mid-level
- 3 years
- Flexible schedule
13d
Business Document Expert (Portuguese Speaker) – AI Trainer
micro1 —United States
- $20 - $70 an hour
- Contract
- Remote
- Marketing
- Mid-level
- 3 years
- Flexible schedule
13d

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Information Technology Specialist
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IT Support Specialist (Tier 1)

Cyber Tech Cafe
Cartersville, GA

Quick Apply

Job Details

Full-time
$17 - $20 an hour

Benefits

Paid holidays
Paid time off
Opportunities for advancement

Qualifications

Customer communication
GPO
In-person customer service
English
Windows
Microsoft Office
Email configuration (technical support)
macOS
IT
Desktop administration
CompTIA A+

Full Job Description

Who We Are
Cyber Tech Cafe provides IT support to small and medium businesses primarily in and around North Metro Atlanta—from professional offices to healthcare offices to industrial manufacturing sites. We've been at this for 20+ years, and many of our customers have been with us for 5, 10, or 15 years (or longer). We succeed by building relationships, not just closing tickets.

Who We're Looking For
You've spent at least a year in the trenches—helpdesk, desktop support, or an MSP environment—and you know the difference between fixing a computer and making a happy customer. You can troubleshoot Windows, Active Directory, and Office 365 without escalating everything to senior techs, but you also know when to ask for help.

You actually like talking to people, even stressed-out people whose printers just died before a deadline. You write clear documentation without being told. You show up on time (or a few minutes early) and don't need to be micromanaged.

The Work
- Remote and on-site support for SMB clients (you'll visit client sites regularly)
- Windows 11 desktop support with the occasional Mac, Office / Microsoft 365 administration, basic network troubleshooting
- User management, create, edit and remove users on local computers, on-premise Active Directory and Microsoft 365.
- Ticket documentation and customer communication in our helpdesk system
- On-call rotation, typically 1 week out of 3 and we typically get 1 to 3 after hours or weekend calls per quarter.
- Monday–Friday, 8:00 AM–5:00 PM ET (1-hour lunch), in-person at our office

Requirements
- 1–2 years helpdesk, desktop support, or MSP experience
- Solid understanding of Windows, Windows domains, Active Directory, Group Policy
- Experience with Office 365 administration ( Exchange Online, SharePoint, Teams)
- Professional customer service skills (we'll ask for examples)
- Reliable transportation for on-site client visits
- A+ certification or equivalent experience

Compensation & Benefits
- Full-time W2 position (not contract/1099)
- Competitive salary based on experience
- Paid federal holidays
- Monthly healthcare stipend
- Paid vacation after one year of full time contiguous employment
- Opportunity for advancement and skill development

This is NOT for you if
- You're trying to break into IT with no experience
- You prefer to work strictly remotely
- Technical jargon impresses you more than happy customers

Ready to join a team that values relationships over volume? Send us your resume and a brief note about your customer service philosophy.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

Paid time off

Experience:

Professional IT Support (MSP, helpdesk, NetAdmin, etc.): 1 year (Required)

Language:

English (fluently) (Required)

Ability to Commute:

Cartersville, GA 30120 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Computer User Support Specialists jobs in Rome, GA

IT Support Specialist (Tier 1)

Business Application Specialist

Sr Product Marketing Specialist Indoor Products

Business Document Expert (Chinese Speaker) – AI Trainer

Business Document Expert (German Speaker) – AI Trainer

Epic Certified Application Analyst – Tapestry (Intermediate / Senior / Expert) – Remote

Business Document Expert (Japanese Speaker) – AI Trainer

Math Expert (PhD) – AI Trainer

Business Document Expert (French Speaker) – AI Trainer

Business Document Expert (Portuguese Speaker) – AI Trainer

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