Top 22598 Computer Occupations, All Other Jobs in San Diego, CA

Level 2 IT Help Desk Technician
Pacific Health Group —San Diego, CA
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Mid-level
- Mentoring
- 1 year
- AD&D insurance
- Paid holidays
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IT Support Specialist
Natural Networks, Inc. —San Diego, CA
- $50,000 - $65,000 a year
- 8 hour shift
- Clean driving record
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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Payroll Specialist
Aya Healthcare —San Diego, CA
- $29 - $32 an hour
- Contract
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
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3d
Tier 1 Help Desk Personnel
Hyphenet —San Diego, CA
- Urgently hiring
- Microsoft Outlook
- Mid-level
- Windows
Administrative Assistant - Marina Office
Marriott International, Inc —San Diego, CA
- $30.10 an hour
- Full-time
- Word processing
- Office
- Fair chance
5d
Administrative Support Clerk (Data Entry)
San Diego Metropolitan Transit System —San Diego, CA
- $21.93 - $27.78 an hour
- Microsoft Excel
- High school
- Basic math
- Paid jury duty
- Paid holidays
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2027 Entry Level IT Analyst
Caterpillar —San Diego, CA
- $82,625 - $103,653 a year
- Computer Science
- Customer service
- Bachelor of Science
- Health savings account
- Paid holidays
2027 Entry Level IT Analyst
Solar Turbines —San Diego, CA
- $82,625 - $103,653 a year
- Computer Science
- Customer service
- Bachelor of Science
- Health savings account
- Paid holidays
Stocker
Walmart —San Diego, CA
- $18 - $31 an hour
- Part-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Data Analyst
4Liberty —San Diego, CA
- Full-time
- Hybrid work
- Mid-level
- Office
Payment Processing Associate - Hybrid
UC San Diego Health —San Diego, CA
- $31.04 - $38.59 an hour
- 8 hour shift
- Hybrid work
- Customer service
- Pass drug screening
- HIPAA
5d
Administrative Claims Assistant
San Diego Unified School District —San Diego, CA
- $6,226.04 - $7,565.84 a month
- Online Application
- Bilingual
- Office
- Bachelor's degree
- Health insurance
8d
Help Desk Technician
Klinedinst PC —San Diego, CA
- $21.64 - $24.04 an hour
- Full-time
- Entry level
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7d
Desktop Support
epic mind llc —San Diego, CA
- $27 - $31 an hour
- Contract
- Microsoft Outlook
- Windows
- 3 years
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5d
Calendar Clerk
California Southern District Court —San Diego, CA
- $56,386 - $91,688 a year
- Word processing
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT Help Desk Analyst (Onsite)
Warp Speed Mortgage —San Diego, CA
- $20 - $24 an hour
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Library Aide (Hourly)
City of Chula Vista, CA —Chula Vista, CA
- $16.90 - $20.54 an hour
- Part-time
- Customer service
- High school diploma or GED
- Computer skills
12d
IT Support Specialist I
San Diego Blood Bank —San Diego, CA
- $23.70 - $25.77 an hour
- Full-time
- Research
- Office
- Children
- 403(b) matching
- Paid holidays
Quick Apply
9d
Technical Writer I
Corelation Inc —San Diego, CA
- $58,000 - $68,000 a year
- Remote
- Customer service
- Computer literacy
- Research
- Health insurance
- Dental insurance
Quick Apply
4d
Payments Analyst
PlayStation Global —San Diego, CA
- $110,500 - $165,700 a year
- Mid-level
- SQL
- Analysis skills
Quick Apply

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Computer Occupations, All Other jobs near San Diego, CA

Level 2 IT Help Desk Technician

Pacific Health Group -
San Diego, CA

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Job Details

Full-time
$58,000 - $62,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Flexible spending account
Paid time off
Employee assistance program
401(k) matching
Employee discount
Bereavement leave

Qualifications

Managing technical support teams
Mobile device support
Google Drive
Google Meet
IT system monitoring
AI tools proficiency
Cloud service support
Customer support ticket management
Leading team collaboration initiatives
UEM
Productivity software
Gmail
Team motivation (leadership skill)
Ticketing system technical support

Full Job Description

Department: Information Technology
Reports To: IT Manager
Work Setup: Hybrid (on-site & remote)
Employment Type: Full-Time

About the Role

Are you a tech-savvy problem solver who loves tackling challenges that go beyond the basics? We're looking for a Level 2 IT Help Desk Technician to join our team and serve as a key escalation resource for complex technical issues. You'll work across a modern, cloud-forward environment — supporting everything from endpoint management to Google Workspace administration and cutting-edge AI tools.

This role also carries a Help Desk Lead component — you'll have the opportunity to take on day-to-day oversight of the help desk, helping the IT Manager stay focused on higher-priority initiatives. It's a great fit for someone who's ready to step into a leadership capacity while staying hands-on with the technical work they love.

If you're someone who takes ownership of tough tickets, leads by example, communicates clearly with non-technical users, and is always looking to level up your skills, we'd love to hear from you.

What You'll Do

Help Desk Lead & Team Oversight

Act as the day-to-day point of contact for the help desk team, helping prioritize the queue and ensuring tickets are routed and resolved efficiently
Support and mentor Level 1 technicians, providing guidance on recurring issues, best practices, and professional development
Serve as the first line of escalation and decision-making when the IT Manager is focused on higher-priority projects
Assist with onboarding new help desk staff and contributing to training materials and SOPs
Flag trends, recurring issues, and team capacity concerns to the IT Manager proactively

Advanced Troubleshooting & Escalation Support

Take ownership of tickets escalated from Level 1, diagnosing and resolving complex hardware, software, and connectivity issues
Document resolutions and contribute to a growing internal knowledge base
Drive knowledge base improvements and ensure documentation stays current and useful

Endpoint & Device Management

Manage and maintain mobile device management (MDM) platforms through Hexnode (JAMF, or Kandji experience a plus)
Administer Apple Business Manager for device enrollment, app distribution, and Apple ID management
Support deployment and lifecycle management of macOS, iOS, and Windows endpoints.

Cloud & Productivity Platforms

Administer and support Google Workspace (Gmail, Drive, Meet, Admin Console, etc.)
Manage user accounts, permissions, and organizational units within Google Workspace and directory services
Support and troubleshoot Monday.com for internal teams, including workflow setup and user management

Monitoring & Workforce Analytics

Utilize Insightful for endpoint monitoring, productivity insights, and reporting
Assist in interpreting data to support IT and business decision-making

AI Tools & Emerging Technology

Support end-user adoption and troubleshooting of AI productivity tools including Google Gemini and Claude AI
Stay current on new AI integrations and help the team maximize their potential

Server, Network & Infrastructure

Assist with patch management, system monitoring, and infrastructure projects alongside Level 3 / Systems teams

Work Setup & Schedule

This is a hybrid role with a mix of on-site and remote work.

Compensation

Pay Range: $27.88-$29.81 hourly
FLSA Status: Non-Exempt

Requirements

What We're Looking For

Experience

2–4 years in an IT support role, with at least 1–2 years at Level 2 or equivalent
Hands-on experience with MDM platforms (Hexnode, JAMF, Kandji, or similar)
Demonstrated proficiency with Google Workspace administration
Familiarity with Apple Business Manager and Apple ecosystem management

Certifications (one or more preferred)

Google Workspace Administrator Certification
JAMF Certified Tech (or equivalent MDM certification)
ITIL Foundation (a plus)

Technical Skills

Experience with endpoint monitoring tools (Insightful or similar)
Comfortable supporting AI productivity platforms (Gemini, Claude AI, etc.)
Proficiency with ticketing systems (ServiceNow, Jira, Zendesk, or similar)

Soft Skills

Clear, professional communicator — equally comfortable with executives, end users, and junior team members
Natural leader who can keep the team organized and motivated without losing sight of their own technical workload
Able to juggle multiple open tickets and team responsibilities without dropping the ball
Curious, self-directed learner who keeps up with a fast-moving tech landscape

Bonus Points If You Have

Experience with PowerShell, Bash, or other scripting for automation
Background in ITSM frameworks or change management

Benefits

Compensation: The compensation for this role ranges from $27.88 - $29.81 per hour (equivalent to an annual salary of $58,000 - $62,000 per year). Final compensation is dependent upon the candidate's level of experience, geographic area, and specific qualifications. This is an Hourly (Non-Exempt) position, eligible for overtime pay.

Work Arrangement: This is a hybrid role with a mix of on-site and remote work within California (San Diego county)
Time Off & Leave
- 160 Hours of Paid Time Off (PTO)
- 12 Paid Holidays per year (including your birthday and one floating holiday after 1 year of employment)
- 4 Paid Volunteer Hours per Month to support causes you care about
- Bereavement Leave (including Fur Baby Bereavement)
Health & Wellness
- 90% Employer-paid Employee-Only Medical Benefits
- Flexible Spending Account (FSA)
- Short-Term & Long-Term Disability | AD&D
- Employee Assistance Program (EAP)
Financial & Professional
- 401(k) with Company Match
- Monthly Stipend
- Opportunities for professional development and internal growth
Culture & Perks
- Employee Discounts via Great Work Perks and Perks at Work
- Quarterly In-Person Events

Equal Opportunity Employer & Application Disclaimer

Pacific Health Group is an Equal Opportunity Employer. We are committed to creating an inclusive and equitable workplace where all individuals are treated with dignity and respect. We value diversity in all forms and encourage individuals from historically underrepresented communities to apply.

Job Application & Offer Disclaimer: No candidate will be offered employment without meeting the required qualifications and skillset for the position and successfully completing all steps of our recruitment process, which include: Submission of a completed internal application via our HRIS system, a formal pre-screen with our recruiting team, completion of a skills assessment (if applicable to the position), and participation in a final interview with hiring leadership.

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Refine Your Search

Computer Occupations, All Other jobs in San Diego, CA

Level 2 IT Help Desk Technician

IT Support Specialist

Payroll Specialist

Tier 1 Help Desk Personnel

Administrative Assistant - Marina Office

Administrative Support Clerk (Data Entry)

2027 Entry Level IT Analyst

2027 Entry Level IT Analyst

Stocker

Data Analyst

Payment Processing Associate - Hybrid

Administrative Claims Assistant

Help Desk Technician

Desktop Support

Calendar Clerk

IT Help Desk Analyst (Onsite)

Library Aide (Hourly)

IT Support Specialist I

Technical Writer I

Payments Analyst

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