SUMMARY:
Responsible for the safe operation and transport of limousines and/or shuttle busses on and off property for guests of the property.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Assists guests promptly and courteously with transportation services.
- Drives conservatively, announcing stops and answering general questions about the property and the local community.
- Maintains a working knowledge of the property’s facilities, as well as special events on property, in order to advise guests and fellow employees of same.
- Inspects vehicles prior to occupancy, verifying that everything is clean, well-stocked and in good working order.
- Conducts routine safety inspections of vehicles before and after every trip, reporting any problems or maintenance needs to management.
- Drives the employee shuttle bus as required.
- Effectively communicates with the Transportation Manager, to report any mechanical difficulties and/or maintenance needs of property-owned vehicles.
- Presents a clean, neat and well-groomed appearance.
- Ensures a maximum level of guest service and satisfaction is achieved and maintained.
- Maintains written records of all trips, number of passengers, departure and arrival times, dispatcher’s name and destinations.
- Held accountable for the accuracy and thoroughness of departmental records and reports.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) preferred.
SPECIAL QUALIFICATIONS:
Excellent communication skills required. Must possess a valid CDL class B with P endorsement from the state, as well as a good driving record. Must have or be able to obtain a valid DOT medical certificate.
This position requires a Level 4 Gaming License.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply common sense reasoning to variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, run, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly exposed to outside weather conditions.
The noise level in the work environment is usually moderate, but at times, can increase to loud. A casino environment is typically smoky.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
