Top 8 General and Operations Managers Jobs in Syracuse, NY

Customer Operations Manager
Hertz —Syracuse, NY
- $62,400 a year
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Health insurance
8d
Operations & Maintenance Reliability Manager
Lockheed Martin Corporation —Liverpool, NY
- $122,900 - $244,835 a year
- Full-time
- Customer service
- 5 years
- Construction experience
- Paid jury duty
- Paid holidays
Maintenance Operations Supervisor
US AMR-Jones Lang LaSalle Americas, Inc. —East Syracuse, NY
- $85,000 - $105,000 a year
- Online Application
- Background check
- 5 years
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Operations Manager
Ulta Beauty, Inc. —Syracuse, NY
- $24 - $31 an hour
- Weekends as needed
- Merchandising
- Bachelor's degree
- Continuous improvement
- Dental insurance
- Paid time off
Field Service Operations Manager
John W Danforth Company —Syracuse, NY
- $80,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Operations & Visual Manager
Talbots —Fayetteville, NY
- $20 - $25 an hour
- Weekends as needed
- Management
- Customer service
- Merchandising
- Store discount
- Referral program
Quick Apply
5d

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Maintenance Manager
The Judge Group —Syracuse, NY
Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help. Bachelor's degree in Electrical, Mechanical, Reliability…
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Maintenance Manager
Kraft Heinz Company —New York State
Act as a staff specialist with technical expertise in electrical, mechanical, and structural engineering. Participate in establishing design plans, prepare…
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Primary Pack Operations Manager 2nd Shift
ID Logistics —West Jefferson, OH
This role involves significant customer interaction, focuses on driving profitability and productivity, and upholds high-quality standards.
$82,000 - $110,000 a year
14d
Operations Supervisor (2nd shift)
ODW Logistics Inc —Lockbourne, OH
Train, coach, engage and develop employees on efficient work methods aimed at improving the accuracy, efficiency, profitability, safety and security of the…
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General and Operations Managers jobs near Syracuse, NY

Customer Operations Manager

Hertz -
Syracuse, NY

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Job Details

Full-time
$62,400 a year
8 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Opportunities for advancement

Qualifications

Vendor relationship building
Customer communication
High school diploma or GED

Full Job Description

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location.

The salary for this position is $62,400.00

What You’ll Do:

Responsible for daily customer operations and revenue generation for their assigned function
Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes
Resolves customer issues, ensuring a positive customer experience
Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)
Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)
Actively engages in effective communication plans focused on building employee engagement in order to achieve business results
Conducts performance evaluations that are timely and constructive, where applicable
Participates in the recruiting process, as required
Provides management with various updates and indicators as requested

What We’re Looking For:

1-3 years’ experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred.
High School Diploma required, Bachelor’s Degree preferred
Moderate proficiency in Microsoft Office Suite
Ability to collaborate with internal and external stakeholders
Flexible and adaptable; ability to work effectively in ambiguous situations
Excellent verbal and written communication skills
Ability to address and resolve customer service challenges
Results driven, ability to make decisions and help solve problems
Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team
Ability to drive process and organizational change
Ability to influence
Ability to motivate teams and keep a positive attitude in a fast-paced environment
Ability to work under minimal supervision with a goal-oriented mindset
Ability to see the big picture and leverage critical thinking and decision-making skills
Excellent organization, time management, delegation, and prioritization skills.

What You’ll Get:

Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

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Refine Your Search

General and Operations Managers jobs in Syracuse, NY

Customer Operations Manager

Operations & Maintenance Reliability Manager

Maintenance Operations Supervisor

Operations Manager

Field Service Operations Manager

Operations & Visual Manager

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