Top 1 Funeral Home Managers Jobs in Tampa, FL

Operations Care Center Manager
Gateway Services Inc —Clearwater, FL
- $70,000 - $75,000 a year
- Overtime
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
1d

Other jobs to consider

Find your next job by exploring related positions.

Funeral Director
Aikens Funeral Home —Tampa, FL
Must possess a state of Florida driver’s license with great driving skills and an acceptable driving record. The licensed funeral director also performs on-call…
$55,000 - $68,000 a year
Quick Apply
8h
Staff Associate
Northstar Memorial Group —Tampa, FL
Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the…
Quick Apply
2d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Office Manager
Green Lawn Cemetery —Columbus, OH
You'll be the main point of contact connecting our families, field crew, and home office — keeping contracts, records, and payments accurate and on schedule.
$55,000 - $65,000 a year
Quick Apply
14d
Operations Care Center Manager
Gateway Services Inc —Columbus, OH
Ensure all activities are performed safely and that the Care Center is maintained in a compliant state. Be able to perform all operations and customer service…
$70,000 - $75,000 a year
Quick Apply

I want to receive the latest job alert for Funeral Home Managers in Tampa, FL

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Funeral Home Managers jobs near Tampa, FL

Distribution Center jobs in Longview, TX

Center Manager jobs in San Jose, CA

Center Manager jobs in Lake Worth, TX

Center Manager jobs in Dawsonville, GA

Heb Manager jobs in San Antonio, TX

Center Manager jobs in Louisville, KY

Mental Health Case Manager jobs in Atlanta, GA

Operations Care Center Manager

Gateway Services Inc -
Clearwater, FL

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year
1 day ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Job Overview

The Operations Care Center Manager, reporting into the Regional Manager, is responsible for day-to-day decision-making and team leadership pertaining to all aspects of operations. The Care Center Manager will also oversee the deployment of corporate strategic plans within the site’s operations and the effective and efficient operation of processes in support of the organization’s targets for productivity, quality, customer service excellence, revenue, Team Member engagement and profitability growth.

Duties & Responsibilities

Ownership over all day-to-day operations at the Care Center.
Ensure that all compliance and environmental initiatives and procedures are implemented and managed appropriately at the Care Center
Ensure all activities are performed safely and that the Care Center is maintained in a compliant state.
“Think and act like an owner” – demonstrate a strong business acumen when dealing with team members, suppliers, and customers.
Demonstrate comfort with P&L Statement and Cost reviews on a monthly basis.
Collaborate with corporate Finance Department, Regional Manager, Managing Director and COO on annual budget development.
Utilize Key Performance Indicators (KPIs) to set objectives and drive Care Center performance.
Analyze daily and weekly demand signals (intake) and manage on-time fulfilment of orders.
Coordinate labor requirements against demand (short-term and medium-term).
Coordinate tools, operating supplies, packaging materials and products required to fulfill demand.
Manage completion of orders from intake to delivery to ensure on-time delivery of orders.
Maintain dashboards in PeT (our central order tracking and fulfillment software).
Resolve order exceptions as they arise; work with client care, clinics and other departments to drive resolution.
Monitor pending deliveries and expedite past-due deliveries.
Maintain and optimize routes for pick-up and delivery efficiency.
Manage inventory levels of product and supplies and coordinate re-ordering as required.
Ensure that all Health and Safety and Human Resource initiatives and procedures are implemented and managed appropriately at the Care Center
Work in conjunction with HR to hire, train and manage a team of technicians, ensuring they are engaged and equipped with the skills they need to perform their jobs successfully.
Verify timecards to ensure accurate biweekly payroll; manage team member expenses.
Coordinate and/or conduct training for all new and existing team members, including New Hire training, PeT specific training.
Develop and maintain strong relationships with pet owners, veterinarians, and other stakeholders
Monitor inventory levels and ensure that supplies and equipment are in good working order
Ensure that the facility is ‘Tour-Ready’ by always keeping the location clean and well-maintained, and that safety measures are in place to protect team members and visitors.
Ensure equipment preventative maintenance schedules are adhered to.
Participate in routine audits and continuous improvement activities.
Ensure that all Operational Excellence initiatives and procedures are implemented and managed appropriately at the Care Center
Model and reinforce Gateway’s operational standards by deploying policies, standards, and procedures.
Audit the Care Center to identify and close gaps versus Gateway’s standards.
Be able to perform all operations and customer service duties including, but not limited to loading and unloading crematoriums, processing cremains, packaging, quality control and servicing a route as a driver/customer service representative.
Manage all local customer relations and interactions (intake, viewing and visitations, emergency pick-ups etc.).
Confidently address any, and all, client concerns (with or without support from other functional areas).
Engage with Sales team on local clinic retention and adoption initiatives or other clinic-facing sales activities.
Perform other duties as required.

Education, Training & Qualifications

High School diploma or equivalent.
Post-secondary degree or diploma attainment is preferred.
Three to five years previous supervisory experience in an industrial or service environment with proven leadership abilities.
Certified in Pet Cremation (CPCOP)

Skills & Abilities

Demonstrated leadership skills, with a strong focus on operations and business processes.
Excellent people management skills, with a track record of motivating and empowering team members
Demonstration of working independently with minimal supervision, meeting scheduled timelines and budgets.
Excellent communication and interpersonal skills, with the ability to build lasting relationships with clients and other stakeholders.
Strong organizational and planning skills, with the ability to prioritize tasks and manage conflicting demands.
Attention to detail and accuracy, with a focus on maintaining high standards of quality and safety.
Demonstrated ability to identify key issues and propose practical solutions.
High level of integrity and worth ethic.
Strong attention to detail.

Working Conditions

Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion.
Occasionally lifting/moving 100+ lbs.
Regular exposure to high noise environments.
Regular exposure to high heat environments.
Overtime and weekend work may be available during busier times.
Regular handling of deceased pets.

Quick Apply

Refine Your Search

Funeral Home Managers jobs in Tampa, FL

Operations Care Center Manager

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for Funeral Home Managers in Tampa, FL

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected