Family Dollar is seeking a highly versatile, hands-on, strategic Manager, Corporate Communications to join the Corporate Communications team. This role is ideal for a proactive communicator who thrives in fast-paced, high-change environments and enjoys both shaping and building communications strategy and executing with excellence.
Reporting to the Director of Corporate Communications, this role partners closely with leaders across the organization to develop clear, compelling narratives that strengthen associate engagement, support business transformation, and protect and promote the Family Dollar brand.
The Manager, Corporate Communications operates as a true communications and PR specialist supporting employee engagement, media relations, and issues management. This individual must be equally comfortable advising leaders on messaging and strategy as they are developing content, managing communications channels, and executing enterprise communications initiatives.
This role offers significant visibility across the organization and exposure to key areas including business transformation, executive communications, change management, employee engagement, and public relations.
Key Responsibilities
Corporate Communications Strategy
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Partner with the Director of Corporate Communications to develop and execute integrated communications strategies aligned with company priorities and transformation efforts.
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Provide strategic communications counsel to business leaders on messaging, positioning, and stakeholder communications.
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Develop internal and external messaging that supports business priorities, corporate initiatives, and the Family Dollar employer brand.
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Support development of corporate materials including leadership communications, briefing documents, reports, and stakeholder updates.
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Maintain and manage the corporate communications editorial calendar via Monday platform.
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Conduct communications research and analysis to inform messaging and corporate positioning.
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Maintain organized communications templates, assets, and documentation.
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Familiarity with CISION media monitoring and measurement tools in order to produce reports and analytics to support communication programming.
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Serve as a strategic communications partner to senior leadership, supporting executive visibility and thought leadership within the value retail sector.
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Draft and edit executive content including op-eds, keynote remarks, LinkedIn posts, and other written communications.
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Partner with the social media team on executive social media presence, ensuring consistent messaging and alignment with company priorities.
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Prepare executives for speaking engagements by writing remarks, developing presentation materials, and shaping key messages.
Media Relations & Storytelling
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Support the company’s media relations efforts by managing inbound media inquiries and assisting with the development of press materials.
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Serve as a liaison with the company’s PR agency of record to support ongoing media outreach and storytelling opportunities.
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High degree of comfort managing media and serving as company spokesperson as appropriate.
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Identify compelling stories that highlight Family Dollar’s role in the value retail sector, customer value and convenience, and community-driven outcomes.
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Pitch stories to national, sector, and trade media.
Crisis Communications & Incident Response, Issues Management
- Support incident response and crisis communications, helping develop messaging and coordinating communications during sensitive situations.
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Partner with legal, HR, and other leadership teams to ensure clear and consistent communication during high-stakes moments.
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Monitor emerging issues and reputational risks, providing communications insight and recommendations to leadership.
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Support development and execution of issues management and crisis communications strategies.
Cross-Functional Leadership
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Collaborate closely with teams across merchandising, marketing, philanthropy and store ops to advance communications priorities tied to the Family Dollar business as a whole.
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Manage complex communications initiatives and timelines, ensuring projects move forward efficiently.
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Provide senior-level guidance on messaging, narrative development, and strategic communications opportunities.
This job description is not intended to be an exhaustive list of all responsibilities, duties, or skills required for the position. Additional duties and responsibilities may be assigned as needed.
While this role typically follows a core business schedule, flexibility is required to support operational or organizational needs that occur outside standard working hours.
Education & Experience
Education
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Bachelor’s degree in Communications, Public Relations, Journalism, Business, or a related field.
Experience
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10+ years of progressive experience in corporate communications, internal communications, public relations, or related disciplines.
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Experience supporting communications in corporate, transformation, or high-change environments preferred.
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Demonstrated ability to operate independently and manage multiple priorities in a fast-paced environment.
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Exceptional writing, editing, and storytelling skills.
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Strong executive presence and ability to advise business leaders on communications strategy.
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Proven ability to simplify complex topics into clear, compelling narratives for diverse audiences.
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Strong project management skills with the ability to manage multiple initiatives simultaneously.
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Experience managing digital communications platforms and content management systems (e.g., SharePoint, WordPress).
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Familiarity with communications analytics and engagement measurement.
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Strong collaboration skills and ability to partner effectively with cross-functional teams and agency partners.
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Strategic thinker with the ability to drive communications initiatives from concept through execution.
Why Join Family Dollar
This role offers the opportunity to play a meaningful role in shaping how Family Dollar communicates during a period of business transformation and growth. The Manager, Corporate Communications will work closely with leadership and teams across the organization to strengthen employee engagement, support key business initiatives, and protect and promote the company’s reputation. The role is based at the Store Support Center in Chesapeake, Va in office four days a week.
Full time
510 Volvo Parkway,Chesapeake,Virginia 23320
Communications
Family Dollar
