Top 55 Customer Service Representatives Jobs in Wausau, WI

Customer Services Representative-Waudena
Wausau Supply Co —Schofield, WI
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Customer Service Specialist I
Foundation Finance Company, LLC —Rothschild, WI
- $18 - $19 an hour
- Full-time
- Remote
- Marketing
- Office
- Finance
- Paid parental leave
- Health savings account
13d
Customer Service Representative
Gunderson Cleaners —Wausau, WI
- $13 - $16 an hour
- Part-time
- In-person
- Entry level
Quick Apply
4h
Customer Relations Coordinator
Kocourek Subaru —Wausau, WI
- $16.50 - $17.50 an hour
- Full-time
- Office
- Entry level
Quick Apply
Commercial Insurance Coordinator
DIMOND BROS INSURANCE —Merrill, WI
- $19 - $22 an hour
- Full-time
- Office
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Commercial Insurance Coordinator
DIMOND BROS INSURANCE —Wausau, WI
- $19 - $22 an hour
- Full-time
- Office
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Service Representative
DALE'S WESTON LANES —Weston, WI
- Part-time
- Serving
- Entry level
Verification Specialist I
Foundation Finance Company, LLC —Rothschild, WI
- $18 - $19 an hour
- Full-time
- Remote
- Word processing
- Typing
- 2 years
- Paid parental leave
- Health savings account
1d
CWA Airline Customer Service Agent
Unifi Aviation, LLC —Mosinee, WI
- $14 an hour
- Overtime
- 18 years or older
- Working with individuals with disabilities
- No experience needed
- Paid training
- Health insurance
Customer Service Representative II
Marathon Electric, LLC —Wausau, WI
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
Quick Apply
12d
Client Services Coordinator I
Apogee Architectural Metals —Wausau, WI
- Overtime
- Inventory management
- Office
- High school diploma or GED
- Wellness program
- Employee stock purchase plan
Optical Customer Service Associate
Midline Vision —Wausau, WI
- HIPAA
- Clinic experience
- Outpatient experience
- Paid time off
- Vision insurance
Customer Relations Representative
CRYSTAL FINISHING SYSTEMS —Schofield, WI
- Microsoft Excel
- Pass drug screening
- Office
- Health savings account
- Paid holidays
Quick Apply
11d
Customer Service Representative
HOM FURNITURE —Wausau, WI
- $16 - $18 an hour
- Part-time
- High school diploma or GED
- Ability to lift 25 pounds
- Entry level
- Paid training
- Health insurance
Quick Apply
Client Specialist
Robert W. Baird —Wausau, WI
- Microsoft Excel
- Mid-level
- Office
Customer Care Specialist - Part Time
Foot Locker —Wausau, WI
- $16 an hour
- Part-time
- Computer skills
- Entry level
- Tuition reimbursement
- Employee discount
Dealer Services Specialist I
Foundation Finance Company, LLC —Rothschild, WI
- $20.00 - $21.50 an hour
- Weekends as needed
- Remote
- Sales
- Marketing
- Finance
- Paid parental leave
- Health savings account
5d
eCustomer Care Specialist
Foot Locker —Wausau, WI
- $16.50 an hour
- Full-time
- Writing skills
- Office
- Typing
- Health insurance
- Dental insurance
Optical Customer Service Associate, Part-Time
Midline Vision Group LLC —Mosinee, WI
- $17 - $20 an hour
- Full-time
- Customer service
- Outpatient experience
- High school diploma or GED
- Dental insurance
- Paid time off
Quick Apply
DIRECTOR- ACCESS & REFERRALS AND NURSE CONTACT CENTER
ASPIRUS HEALTH —Wausau, WI
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
- Wellness program
- Paid time off

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Customer Services Representative-Waudena

Wausau Supply Co -
Schofield, WI

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Opportunities for advancement

Qualifications

Typing

Full Job Description

WHO WE ARE:

Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of providing top-quality building materials to authorized retailers across the United States. As a proud 100% employee-owned company, we are dedicated to not only serving our customers but also ensuring that our employees have a direct stake in our success. We distribute building materials from the industry’s leading manufacturers to authorized retailers from the western Rocky Mountains to the east coast. In addition to our distribution capabilities, Wausau Supply Company is known for its high-quality manufactured brands, including Diamond Kote Siding System, Waudena, ChamClad and Taylor Entrance Systems. These brands reflect our commitment to innovation, safety, service and integrity. Our territory continues to expand as we continuously strive to meet the demands of our customers with nineteen distribution centers and five fabrication and finishing facilities across the United States.

At Wausau Supply Company, we are driven by a passion for excellence and a dedication to service, ensuring that we remain a trusted partner in the building materials industry for generations to come.

BENEFITS WE OFFER:

+ 3 weeks paid vacation within 1st year

+ 9 paid holidays

+ 100% Employee Owned

+ Employee Stock Ownership Program

~Employer funded with an average retirement contribution of up to $4 per hour

+ 401K Retirement Fund - Additional opportunity for employee to contribute

+ Health, Dental, Vision, Short Term/ Long Term Disability

+ Employee Assistance Program

+ Opportunity for advancement

+ Training and development

+ Employee Material Purchase Program

WHAT THIS ROLE WILL BE DOING:

Summary: As an industry leader in the exterior door market, a Waudena Customer Service Representative (CSR) is responsible for being the frontline ambassador to our WSC customers. Demonstrating professionalism, honesty, integrity, and interest in our customer is required on every interaction. This position is a great mix of utilizing customer service skills and having the freedom to find a solution that is profitable for both the customer and WSC.

Duties to include (not limited to):

Handle a large volume of incoming calls, emails and web chat interactions.

Identify and predict potential needs of each customer and communicate solutions in an empathetic and courteous manner.

Work toward first call resolution on questions, quotes, and orders. This includes taking orders on the fly, organizing information, and finishing the call on the call.

Clearly communicate feature and benefits of applicable products and services in terms the customer will understand, while taking into account regional and industry terminology.

Communicate with other departments and co-workers to maximize a consistent experience for the customer and to leverage information uncovered during customer interactions.

Effectively and creatively navigate all resources to gain the knowledge base needed to problem solve and grow.

Cross-train to assist with quote requests and entry of EQ orders.

Price negotiate to secure business while balancing the long-term relationship of WSC and the customer.

Learn and adhere to all internal procedures to promote consistent and efficient service to the customer.

Meet or exceed all established metrics for quantity and quality.

Supplement other departments during slow periods, including Marketing, Production and Human Resources.

A Customer Service Representative will possess and demonstrate:

Consistently display a positive and helpful attitude with customer and co-workers.

Practice and display empathy, patience, and care on every customer and co-worker interaction.

Effective verbal and written communication skills with the ability to adapt to regional and industry terms.

Effective organizational skills with minimal oversight.

Proficient time management and task prioritization skills.

Independent decision-making skills, initiative and accountability.

A willingness to accept coaching, criticism, and the ideas of others.

A natural curiosity in our customers’ business and ask relevant questions that will positively impact both the customer and WSC’s business relationship.

Education / Experience:

High School Diploma

Proficiency in typing skills

Working Demands / Requirements:

Ability to sustain long periods of working at a desk with continuous phone calls.

Willingness to assist in other departments during non-peak periods.

Reports to: Waudena Customer Experience Manager

Conclusion: A Waudena Customer Service Representative for WSC will exemplify the high standards that have come to be associated with WSC. Acting with professionalism, honesty, and integrity is expected with every interaction. Understand and take ownership that every customer contact influences whether or not they will come back.

Apply Now

Refine Your Search

Customer Service Representatives jobs in Wausau, WI

Customer Services Representative-Waudena

Customer Service Specialist I

Customer Service Representative

Customer Relations Coordinator

Commercial Insurance Coordinator

Commercial Insurance Coordinator

Customer Service Representative

Verification Specialist I

CWA Airline Customer Service Agent

Customer Service Representative II

Client Services Coordinator I

Optical Customer Service Associate

Customer Relations Representative

Customer Service Representative

Client Specialist

Customer Care Specialist - Part Time

Dealer Services Specialist I

eCustomer Care Specialist

Optical Customer Service Associate, Part-Time

DIRECTOR- ACCESS & REFERRALS AND NURSE CONTACT CENTER

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