Top 39 Customer Service Representatives Jobs in Wenatchee, WA

Customer Service Representative
PACIFIC AEROSPACE & ELECTRONICS —Wenatchee, WA
- $28 - $32 an hour
- Overtime
- Microsoft PowerPoint
- ERP systems
- Mid-level
- AD&D insurance
- Paid holidays
2d
Customer Service – Insulation division (Maternity Leave Cover)
Termico Group of Companies —Malaga, WA
- $58,500 - $60,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Computer skills
- Work from home
Quick Apply
3d
Customer Service Representative/Teller
Wheatland Bank —Wenatchee, WA
- $17.82 - $26.74 an hour
- Extended hours
- High school diploma or GED
- Travel
- US work authorization
- Profit sharing
- Health savings account
11d
Rock Stars & Superstars
Native Network —Wenatchee, WA
- Research
- Entry level
Quick Apply
11d
Sales Support Specialist
Stemilt Growers LLC —Wenatchee, WA
- $20 - $24 an hour
- Weekends as needed
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid holidays
- Disability insurance
Customer Service/Sales
Home Depot —Wenatchee, WA
- $19.50 - $20.50 an hour
- Temporary
- Entry level
- Profit sharing
- Paid parental leave
Client Account Manager
Courser Employment Services LLC —Wenatchee, WA
- Full-time
- Mid-level
- Presentation skills
- 2 years
- Paid parental leave
- Paid holidays
Customer Service Representative
WaFd Bank —Leavenworth, WA
- $18.00 - $21.03 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Office
- Paid parental leave
- AD&D insurance
Customer Service Associate I
Dollar Tree —East Wenatchee, WA
- $17.13 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Sales Associate/Customer Service
Ace Hardware —Wenatchee, WA
- From $17.25 an hour
- Part-time
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Bilingual Sales Representative (Sales, Customer Service)
Freeway Insurance Services America, LLC —Wenatchee, WA
- $50,000 - $135,000 a year
- Urgently hiring
- Spanish
- English
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Pro Customer Service/Sales
Home Depot —Wenatchee, WA
- $18.50 - $20.50 an hour
- Temporary
- Entry level
- Commercial
- Profit sharing
- Paid parental leave
Customer Service Representative
Circle K —East Wenatchee, WA
- $17.13 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
5d
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply

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Customer Service Representative

PACIFIC AEROSPACE & ELECTRONICS -
Wenatchee, WA

Apply Now

Job Details

Full-time
$28 - $32 an hour
2 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Gym membership

Qualifications

Microsoft PowerPoint
Customer communication
Maintaining an organized workspace
Clean workspace maintenance

Full Job Description

Description:

The Company:

Pacific Aerospace & Electronics (PacAero) is seeking a Customer Service Rep to join our team! A successful candidate is committed to pushing the boundaries of technology, performance, and innovation. Join us and connect your career to the future!

PacAero’s core businesses include an array of electronic connectors and housings for the world’s most extreme environments. PacAero is primarily located in Wenatchee, WA with a remote manufacturing site, Bonded Metals, located in Sequim, WA. Working together, we employ proprietary technologies, best practices engineering, and specialized manufacturing techniques to produce hermetic connectors and electronic packaging that perform in the world’s most extreme environments. PacAero’s products are hard at work in medical components, such as cardiac-function devices, on key aerospace & defense programs, in space and deep below the earth's surface.

The Position:

Job Summary

Under the guidance of a manager or other senior staff members, coordinate internal sales and customer service activities for various customer accounts. As one of PacAero’s primary points of contact with the customer, the Customer Service Representative presents a professional, dynamic image of the company to the customer.

Schedule: Mon - Fri, 7:00am to 3:30pm

Primary Responsibilities

Work cooperatively with all employees and departments.
Adapt work schedule as required to meet company needs.
Attendance & Punctuality: Is consistently at work and on time.
Follow company handbook policy and company’s cell phone policy.
Follow all safety procedures, wear appropriate PPE, and report hazardous conditions to supervisory/Environmental Health and Safety staff.
Perform other duties as assigned.

Customer Service Representative Responsibilities

Coordinate with IPT lead, Engineering, Manufacturing, and QA to establish input for design, producibility and lead time, testing and inspection. Enter a complete and accurate quote information in ERP System.
Coordinate and process accurate quote packages to customers.
Coordinate and process accurate sales order packages based on customer purchase orders.
Review PO for accuracy vs. quote, resolve any discrepancies prior to order entry.
Generate a complete and accurate sales order checklist.
Coordinate with Integrated Product Teams (IPT) to follow up on quote status and consistently report status in ERP and CRM (Salesforce) Systems.
Assist with order entry and order tracking in ERP and Salesforce systems
Ensure all entries are accurate and aligned between ERP and CRM systems.
Monitor order status and report schedule information to the customer on a regular, proactive basis.
Represent the customer's interests within PacAero, ensuring the customer’s requests are understood and addressed in quote and sales order processes
Identify internal resources and apply problem-solving skills to resolve issues.
Provide sales forecast information as required.
Report new market trends observed or reported from the field.
Report on major customer or program developments.
Periodic and limited travel to customers' facilities may be required.

Benefits:

PacAero provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal or state law.

At PacAero, we strive to create an inclusive and supportive work environment, and our benefits package is a reflection of this commitment. Our benefit offerings include:

Insurance Benefits: We provide our employees with access to a comprehensive benefits package that includes medical, dental, and vision insurance, voluntary life, critical illness, accident, and hospital indemnity, to ensure they can prioritize their health and well-being.
Paid Time Off (PTO): We believe in the importance of work-life balance, so we offer generous PTO allowances that accrue with each pay period so that our employees can rest and recharge, spend time with family and friends, or pursue personal interests. Employees will also accrue sick time per WA state regulations.
Paid Holidays: We recognize the importance of spending time with loved ones during holidays, so our employees receive paid holidays to celebrate and enjoy these moments.
401(k) w/ Matching: We offer a 100% match, up to 4%, to help our employees save for their future.
Short-Term & Long-Term Disability Insurances: We want to ensure that our employees are protected in case of unexpected circumstances, and provide short-term & long-term disability insurances, entirely employer paid.
Tuition Reimbursement: We believe in continuous learning and development and offer tuition reimbursement to support our employees' educational goals.
Additional Perks: Our employees enjoy a range of additional benefits such as dependable work schedules, overtime opportunities, term life & AD&D insurance, corporate gym membership discounts, and more.

Due to ITAR Requirements, all PacAero employees must be classified as US Persons and are required to show proof upon hire. *U.S. Person as defined by 22 C.F.R. 120.15 of the ITAR: U.S. Person means a person who is a lawful permanent resident as defined by 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). It also means any corporation, business association, partnership, society, trust, or any other entity, organization or group that is incorporated to do business in the United States.

Requirements:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions.

Essential:

Demonstrates dependability, accountability, attention to detail and thoughtfulness in all assigned tasks.
Retains and applies learned information effectively.
Possesses strong observation and communication skills.
Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
Focuses on solving conflict, not blaming; Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
Works with minimal supervision and demonstrates some independent problem-solving ability.
Adapts to changes in the work environment; manages completing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Maintains a safe, clean, and organized workspace.
Supports company goals, policies, and team efforts.

Education/Experience Requirements

Associate’s or equivalent from a two-year college; or
2+ years related experience and/or training
MS, Excel, Power Point proficient

Work Environment

Ergonomic strain – Desk setup, long stretches of data entry, two-monitor neck twists - repetitive motions between monitors.
Eye strain / fatigue: constant exposure to screens and different types of lighting. Constant data entry and analysis
Noise distractions: open offices, phone, or other means of communication. This includes walk-ins
Shift work: must be willing to work M-F 7:00am-3:30pm, overtime as needed

Physical Requirements:

Sitting: buyers spend long hours sitting for data entry and admin work
Lifting: low to moderate office supplies
Repetitive motion: between 2 – 3 screens and keyboard/mouse coordination

In addition, all employees of PacAero are expected to

Promote teamwork and cooperative effort
Maintain a clean, safe, and unobstructed work area
Understand and apply appropriate quality improvement processes

Apply Now

Refine Your Search

Customer Service Representatives jobs in Wenatchee, WA

Customer Service Representative

Customer Service – Insulation division (Maternity Leave Cover)

Customer Service Representative/Teller

Rock Stars & Superstars

Sales Support Specialist

Customer Service/Sales

Client Account Manager

Customer Service Representative

Customer Service Associate I

Sales Associate/Customer Service

Bilingual Sales Representative (Sales, Customer Service)

Pro Customer Service/Sales

Customer Service Representative

Insurance Service Agent - Ukrainian & Russian Speaker

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