University Information
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
An integral and external arm of the University Advancement Division, the Office of Alumni Engagement is responsible for engaging, developing and sustaining relations with the University’s alumni. The mission of the Office is to foster alumni interest in and loyalty to the University through strategically planning and implementing programs and communications intended to connect alumni and students to the University. The Office serves the greater University Advancement Division in identifying and cultivating alumni for philanthropic gifts of time, talent and treasure (financial resources). The work of the Office supports both the work of the UNCG Alumni Association and the University Advancement Division. The Office also maintains and manages the Alumni House for campus, alumni, and community use.
Position Summary
The Alumni House Manager is responsible for overseeing and managing the Alumni House, actively marketing the facility to enhance and maximize revenue generation, as well as directing event operations for the Advancement Division. The Alumni House Manager develops and reviews annual preventative maintenance and upkeep of schedules, while proactively identifying needs for maintenance and repairs as a result of facility and equipment use. The Alumni House Manager oversees the coordination of necessary campus services such as Facilities, Catering, Risk Management, Public Safety and others as appropriate.
The Alumni House Manager oversees the Alumni House and related events to ensure appropriate event management by assigned staff and adherence to campus and facility policies and procedures. Handles all aspects of rental reservations including bookings, confirmations, billings, collections and maintaining complete rental records. Knowledge of audio/visual equipment required for rental, set-up and usage for events. Must be able to actively assist with set-up, breakdown and clean-up before and after events. Coordinates staff for events, filling in as needed.
The Alumni House Manager provides direction, oversees general administrative tasks, and monitors the distribution of efforts across projects. This individual is also required to serve as the front desk supervisor, being available at the front desk throughout the day. Provides assistance in developing and documenting Alumni House priorities to inform the planning, implementation, and follow-up of activities.
The Alumni House Manager supervises the execution of rental contracts, including the review of rental discussions including fee structures, and appropriate coordination of room set-up needs, staffing and catering, as well as post event record keeping. Oversees post-rental evaluations and reviews monthly management reports. Provides data analysis and tracks House use by internal and external constituent groups. Disseminates data to appropriate constituencies. Develops and oversee the maintenance of organized filing systems for all documents. Responsible for training staff to perform general administrative duties and support for the programs and Alumni House activities.
Minimum Qualifications
BACHELOR’S DEGREE AND ONE YEAR OF EXPERIENCE RELATED TO THE AREA OF ASSIGNMENT; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications
- Outstanding organization and project management skills with the ability to prioritize multiple tasks and mange time efficiently.
- Creative problem-solving skills and the ability to innovate.
- Strong customer service skills.
- Ability to effectively communicate information and ideas in written and verbal formats.
- Experience working with budgets, and the ability to forecast projected revenue, downfalls and expenses.
- Ability to effectively communicate information and ideas in written and verbal formats.
- Ability to establish credibility and confidence with stakeholders.
- Team player, with the confidence to take the lead and guide colleagues.
- Demonstrated effectiveness in working with internal constituents such as diverse student body, faculty, and staff, and external constituents such as alumni, volunteer boards, strategic partners, stakeholder groups and volunteers.
- Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks, and is flexible in changing conditions.
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to Applicants
Applicants are required to upload a list of at least three (3) professional references that includes:
- Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
Recruitment Range
$59,311 - $61,874
Org #-Department
Alumni Engagement - 34001
Work Hours of Position
8AM-5PM, M-F plus mornings, evenings and weekends as required
Number of Months per Year
12
Job Family
Administrative & Managerial
Career Banded Title
University Program Specialist
If other, please indicate
If time-limited, please specify end date for appointment.
