Teller (Tatnuck Sq)
M&T Bank —Worcester, MA
- $19.00 - $28.84 an hour
- Urgently hiring
- Bilingual
- Computer literacy
- High school diploma or GED
12d
Banking Associate - Webster Square
TD Bank —Worcester, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Citizens Banker
Citizens Financial Group —Worcester, MA
- $24.69 - $26.84 an hour
- Weekends as needed
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Bank Teller
Webster First Federal Credit Union —Worcester, MA
- $18 - $22 an hour
- Overtime
- Basic math
- Office
- High school diploma or GED
Quick Apply
Float Teller
unibank —Worcester, MA
- $18 - $21 an hour
- Full-time
- Basic math
- High school diploma or GED
- Driver's License
Quick Apply
1d
Cash Vault Teller
Empyreal Logistics —Shrewsbury, MA
- From $18.75 an hour
- Full-time
- Ability to walk for extended periods
- Basic math
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Relationship Banker
unibank —Worcester, MA
- $21 - $25 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
Quick Apply
Credit Union Teller
AllCom Credit Union —Worcester, MA
- $16 - $20 an hour
- Full-time
- Office
- Front desk
- In-person
- Disability insurance
- Dental insurance
Quick Apply
Teller, Worcester Shrewsbury St, Full-Time, Onsite
Digital Federal Credit Union / DCU —Worcester, MA
- $20 an hour
- Email
- Office
- Windows
- High school diploma or GED
Quick Apply
5d
Universal Banker
Beacon Bank —Worcester, MA
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Part Time Teller, Holden,MA
Santander Bank —Holden, MA
- $30,000 - $47,000 a year
- Part-time
- Computer literacy
- Basic math
- Office
Part Time Teller
Clinton Savings Bank —Boylston, MA
- $16.33 - $19.59 an hour
- Part-time
- Office
- 1 year
- Entry level
2d
Banking Associate - Westborough
TD Bank —Westborough, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Float Teller
bankHometown —Auburn, MA
- $19.00 - $22.50 an hour
- Computer literacy
- Office
- High school diploma or GED
Banking Center Specialist
Country Bank for Savings —Worcester, MA
- $22 - $29 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Banking Associate - Leominster
TD Bank —Leominster, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
2d
ITM Assistant Manager
PeoplesBank —Spencer, MA
- $31 - $33 an hour
- Extended hours
- Basic math
- Mid-level
- High school diploma or GED
9d
Teller Supervisor
Beacon Bank —Worcester, MA
- $20.50 - $32.12 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Relationship Banker
Clinton Savings Bank —West Boylston, MA
- $17.86 - $23.81 an hour
- Full-time
- Management
- Mid-level
- Office
2d
Sales & Service Banker, Worcester, MA
Santander Bank —Worcester, MA
- $34,500 - $53,000 a year
- Weekends as needed
- Computer literacy
- Basic math
- Mid-level
1d

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Teller (Tatnuck Sq)

M&T Bank -
Worcester, MA

Apply Now

Job Details

Full-time
$19.00 - $28.84 an hour
12 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Overview:

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.

Primary Responsibilities:

Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.

Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.

Accurately balance and process customer transactions efficiently following Bank Policy.

Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.

Transition identified sales opportunity and provide introduction to appropriate banking partner.

Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).

Process customer/account maintenance accurately.

Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Promote an environment that supports belonging and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of Responsibilities:

The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.

Managerial/Supervisory Responsibilities:

Not Applicable

Education and Experience Required:

High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience
Proven verbal communication skills

Proven interpersonal skills
Proven ability to demonstrated exceptional customer service
Well-organized

Proven time management skills

Proven prioritization skills
Proficient with internet user-level technology

Education and Experience Preferred:

Bilingual based on branch needs

Physical Requirements:

Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5lbs – 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face to face work environment

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $19.00 - $28.84 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Worcester, Massachusetts, United States of America

Apply Now

Refine Your Search

Tellers jobs in Worcester, MA

Teller (Tatnuck Sq)

Banking Associate - Webster Square

Citizens Banker

Bank Teller

Float Teller

Cash Vault Teller

Relationship Banker

Credit Union Teller

Teller, Worcester Shrewsbury St, Full-Time, Onsite

Universal Banker

Part Time Teller, Holden,MA

Part Time Teller

Banking Associate - Westborough

Float Teller

Banking Center Specialist

Banking Associate - Leominster

ITM Assistant Manager

Teller Supervisor

Relationship Banker

Sales & Service Banker, Worcester, MA

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