Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
This position is located at MCAS YUMA, AZ. Candidates selected for this position will serve as a FMEAP SPECIALIST.
Major Duties
SUMMARY OF DUTIES: This position is in the Personal and Professional Development (P&PD) Branch; Marine and Family Programs; Marine Corps Community Services. The purpose of the Family Member Employment Assistance Program (FMEAP) Specialist is to perform a full range of services in providing comprehensive employment assistance to military spouses and eligible family members to support their career success. Provides one-on-one career coaching and advising, career readiness tools, resources and services, including job and career fairs, outreach, training workshops and informational briefs.
DUTIES AND RESPONSIBILITIES:
Builds and maintains relationships within the military community, local, regional, and national industry partners, to include federal, state, county, city, and private industries to maintain a comprehensive list of ongoing employment opportunities, state employment services, military spouse employment initiatives, job portals, entrepreneurship opportunities, industry sites, skills building training, and labor market information and workforce labor trends. Engages with civilian employers in the community to establish connections, explore employment opportunities, network, and foster community capacity building efforts for military spouses and family members. Maintains and develops a comprehensive database of resources for spouses and family members to include, but not limited to, educational resources, entrepreneur opportunities, job matching services, specialized skills training, self-employment-services, volunteer opportunities, accessibility services, services for adults with disabilities, career certification programs, internship opportunities, Marine Corps Community Services (MCCS), and Marine and Family Programs. Works with MCCS Marketing Department to create and develop marketing campaign strategies for the program, which may include, flyers, infographics, videos, and other resources to market the program and services offered. Organizes, plans, develops, and executes special events, such as job and career fairs, outreach, community network and partnership events, and other initiatives for and pertaining to family member employment.
Performs a variety of administrative duties including, maintaining attendance rosters for workshops and training, scheduling one-on-one meetings and interviews, planning workshop schedules, following up with clients to support their career and education needs, providing timely feedback for request for information to HQMC. Maintains client records to match and follow up with clients on job vacancies. Executes timely data collection and submissions of services and support rendered to HQMC Data Tool. Participates in the Marine Corps Family Programs (MCFP) Certification by submitting timely evidence and participating in observations and interviews on behalf of the program as requested. Attends regularly scheduled meetings and trainings with HQMC including scheduled conference calls, annual training, and professional trainings. Evaluates and interprets data to ensure that program needs are met for program and services.
Provides oversight, administration, coordination, and development of the Volunteer Management Program (VMP). Builds and maintains relationships with Marine and Family Programs, MCCS Programs, and community organizations to coordinate and enhance opportunities for volunteers. Fosters collaborative partnerships with Marine and Family Programs, MCCS Programs, and community organizations to promote the VMP to the Marine Corps community. Establishes procedures for the acceptance of volunteer opportunities for service members, family members, and civilian employees. Manages, monitors, and assesses volunteerism and volunteer placement satisfaction. Follows procedures and best practices to recruit, retain, train, and recognize volunteers for their service. Screens, trains, and refers service members, family members, and civilian employees to volunteer opportunities that align with their skills, interests, and aptitudes. Maintains a database of internal and external partners and volunteer activities. Tracks and records data in accordance with HQMC policy in Data Tool for VMP. Maintains records of volunteers and Accepting Official documentation. Attends annual training, conference calls, and other training that is provided by HQMC. Works with MCCS Marketing to promote and market the VMP¿s mission, purpose, workshops, and program information. Certifies the acceptance of volunteer hours for awards and recognition. Plans and coordinates Volunteer Recognition Ceremony for installation.
Tailors personalized career planning sessions to military spouses and eligible family members, guiding them in setting and achieving career goals aligned with their unique skills, interests, and professional backgrounds. Conducts comprehensive career assessments to evaluate strengths, interests, skills, and career objectives, providing a clear roadmap for professional development and assisting clients with setting realistic and achievable career goals. Conducts interviews to assess client's knowledge, skills, and abilities for referral to employment vacancies and educational opportunities. Assists clients in exploring various occupational pathways within specific industries or sectors, advising on job roles, required qualifications, and potential career trajectories and transportable careers. Offers personalized support to clients in resume review and writing with an emphasis on highlighting key skills and volunteer work, application processes for both civilian and federal careers, effective interviewing techniques, presentation skills, negotiation skills, guidance in professionalism and confidence to help clients secure favorable employment terms. Provides information and referrals to clients on Military Spouse Education and Career Opportunities (MySECO), Military Spouse Employment Partnership (MSEP), Military Spouse Career Accelerator Pilot (MSCAP), My Career Advancement Account (MyCAA), Military OneSource, and the Military Spouse Relicensing Program. Advises, assists, and provides information and referrals on educational pursuits, certifications, job training, and volunteer opportunities that align with client career goals. Provides follow up and follow on support to clients in their career goals and plans. Facilitates and develops training briefs and workshops for spouses, family members, commands, and Marines on resume essentials, flexible job options, self marketing and networking, career connections, federal jobs, salary negotiations, career credentials, and spouse transition readiness. Employs tailored instructional strategies to address the diverse learning styles of individuals, while integrating strategies for adult learners. Delivers high quality workshops to meet client's needs, utilizing technology and varied media as appropriate. Engages best practices in classroom management for adult learners while implementing Headquarters Marine Corps (HQMC) approved standardized curriculum, handouts, facilitator guides, and participant guides. Establishes a safe and respectful environment that fosters effective learning and open communication to optimize engagement. Plans, organizes, instructs, and facilitates educational courses of high quality.
Perform duties as the appointed Installation Volunteer Coordinator (IVC) and primary point of contact for the VMP. Provides Volunteer Management training and information to Marine Corps programs and community organizations on the acceptance of voluntary services from service members, family members, and civilian employees in support of their programs. Conducts informational briefs and presentations for internal and external customers and programs. Delivers high quality workshops to meet client needs, utilizing technology and varied media as appropriate. Engages best practices in classroom management for adult learners while implementing HQMC approved standardized curriculum, handouts, facilitator guides, and participant guides. Establishes a safe and respectful environment that fosters effective learning and open communication to optimize engagement.
Provides World Class Customer Service with an emphasis on courtesy. Assists clients and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours. May travel to complete work assignments and conduct or attend conferences and meetings.
Attends professional meetings, education conferences, training workshops, HQMC conference calls and annual trainings as required, to maintain and improve professional competence.
This position requires the incumbent to have a valid, state-issued driver¿s license. Located OCONUS, the position requires a SOFA driver¿s license
This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Performs other related duties as assigned or required.
Qualifications
QUALIFICATIONS:
Bachelor's Degree in Education, Counseling, Human Services, or a related field is required AND a minimum of three years of experience in, or related to, Human Resources, Education, advising, career planning, career coaching, or career services. Master's Degree in Education, Counseling, Human Resources, or a related field is highly preferred.
Expert ability to communicate effectively and professionally in writing and in person with various levels of technical, professional, management and administrative personnel. Must also have skills to organize and coordinate multiple projects simultaneously. Expert ability to work independently and follow through on assigned tasks. Skill in establishing and maintaining effective working relationships using tact, diplomacy, emotional intelligence, confidentiality, and overall professionalism. Must be able to incorporate and rapidly adapt to changing facets, priorities, and procedures.
Comprehensive knowledge of the administrative laws, policies, regulations, and precedents applicable to the administration of the programs to include knowledge of the Department of Defense (DoD) and the Marine Corps program goals and objectives, the sequence and timing of key program events and milestones, and methods of evaluating program accomplishments for FMEAP and VMP.
Highly proficient knowledge of Microsoft Office software suites. Knowledge of learning management systems, and automated information systems, and software applications.
Knowledge of personal and professional development requirements and program execution. Expert ability to ascertain employment and career needs from clients and provide appropriate guidance. Knowledge and experience of career coaching, career development and advising techniques to support reintegration, education, and workforce development of clients. Ability to interpret self-assessment results and determine client compatibility and requirements for current and post-transition goals. Ability to understand workforce standards and labor market trends. Ability to collect, evaluate, and disseminate information and assess and measure the organizations' and other serviced populations' trends, concerns, and needs. Thorough knowledge of employment matters and principles. Ability to screen and match clients based on skills, interests, and personal and professional development.
Knowledge of and expert ability to evaluate, plan, and deliver training in both classroom and online settings to a wide variety of audiences. Knowledge of and ability to use current education practices in career advisement.
Must be able to obtain and maintain, within 2 years of employment, the Certified Career Services Provider (CCSP) credential, through the National Career Development Association.
Measures of Effectiveness: To ensure that all employees are working in a way that aligns with our mission and values, in addition to yearly goals, performance against the following critical elements will be reviewed during the Performance Management Process:
- All employees: Work Quality, Customer Service, Interpersonal Skills.
- Managers: In addition to the above, Coaching, Managing & Developing Staff and Leadership & Communication.
How To Apply
All applications must be submitted online via the MCCS Careers website.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY)
A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.
STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under "My Job Applications"https://careers.usmc-mccs.org
Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.
NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.
VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.
Closing Statement
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents:
- Education/certification certificate(s), if applicable.
- If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
