Top 56 It support Jobs in Aberdeen, Md

Customer Support Engineer
Anura Solutions, LLC —Middletown, DE
- From $60,000 a year
- Full-time
- Background check
- Office
- JavaScript
- Health savings account
- Paid holidays
Quick Apply
5d
IT Help Desk Support
A & T SYSTEMS INC —Aberdeen Proving Ground, MD
- Mid-level
- 3 years
IT Helpdesk Technician
Empowering Minds Resource Center —Edgewood, MD
- Part-time
- Mid-level
- Office
- High school diploma or GED
IT Support Specialist I
Leggett & Platt —Havre de Grace, MD
- English
- Research
- Residential
IT Support Technician
WILMOT MODULAR STRUCTURES INC —White Marsh, MD
- $24 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
Help Desk Support
22nd Century Technologies Inc. —Aberdeen, MD
- $48,000 - $50,000 a year
- Full-time
- 11+ years
- English
- Mid-level
Quick Apply
IT Service Desk Analyst II
Singer Equipment Company —Belcamp, MD
- $24 - $27 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
8d
IT Support Analyst
Aberdeen Proving Ground Federal Credit Union —Edgewood, MD
- $53,800 - $86,000 a year
- Full-time
- Microsoft Excel
- Azure
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
SATCOM Helpdesk Technician
Bering Straits Native Corporation —Aberdeen, MD
- $93,000 a year
- Background check
- Pass drug screening
- High school diploma or GED
Quick Apply
IT Service Desk Support Technician
Cecil College —North East, MD
- $16 an hour
- Part-time
- Classroom
- Research
- Office
- Disability insurance
13d
IT Support Specialist
Communications Construction Group, LLC —Rising Sun, MD
- Hybrid work
- Google Workspace
- Research
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
19h
IT Helpdesk Analyst
UPPER BAY COUNSELING AND SUPPORT SERVICES INC —Elkton, MD
- $17.25 - $20.00 an hour
- 8 hour shift
- Google Workspace
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
5d
IT Analyst III
Akima, LLC —Aberdeen Proving Ground, MD
- $55,000 - $66,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Technical Support Specialist
RSC2 INC —Aberdeen Proving Ground, MD
- $75,000 - $176,000 a year
- Full-time
- Computer Science
- Analysis skills
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Specialist (Tier 1 Support)
First Home Mortgage —Middle River, MD
- $55,000 - $65,000 a year
- Azure
- Mid-level
- Organizational skills
Service Desk Technician I
Mariner Finance —Nottingham, MD
- $22.11 - $26.55 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Customer Support Specialist
S2Technologies —Aberdeen Proving Ground, MD
- $30,000 - $50,000 an hour
- Full-time
- Microsoft Excel
- Windows
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Tier One Technical Support
SAIC —Aberdeen Proving Ground, MD
- $80,001 - $120,000 a year
- Full-time
- Computer science
- Computer Science
- Windows
7h
Service Desk Technician – Intermediate
Black Bear Technology Solutions LLC —Aberdeen Proving Ground, MD
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Multifunctional Field Technical Support (MFTS)/Help Desk (contingent 045)
Systems Products and Solutions, Inc —Aberdeen Proving Ground, MD
- 7 years
- Mid-level
- Windows
Quick Apply

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it support jobs near aberdeen, md

Customer Support Engineer

Anura Solutions, LLC
Middletown, DE

Quick Apply

Job Details

Full-time
From $60,000 a year
5 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Snacks provided
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
JavaScript
Customer support

Full Job Description

Who We Are

At Anura, we're more than ad fraud detection experts—we're the team behind one of the industry's most trusted fraud prevention platforms.

Founded by husband-and-wife team Beth and Rich Kahn, Anura was built on the belief that every marketing dollar should count. Every day, businesses around the world rely on our technology to stop bots, malware, click fraud, and sophisticated invalid traffic before it wastes their advertising budgets.

As a privately owned SaaS company, we value innovation, curiosity, collaboration, and exceptional client service. When Anura grows, our team grows too. If you're looking for a place where your work makes an impact and your career can grow alongside the company, we'd love to meet you!

Why Work With Us

At Anura, you'll do more than answer support tickets.

As a Customer Support Engineer, you'll become a trusted technical resource for our clients. You'll work directly with marketers, developers, agencies, and enterprise organizations to help them successfully integrate our platform, troubleshoot technical issues, and get the most value from their investment.

This isn't a traditional help desk role. Every day brings new technical challenges, opportunities to work with modern web technologies, and the chance to become an expert in ad fraud detection, JavaScript implementations, and digital marketing technology.

If you enjoy solving problems, learning how websites work, and helping customers succeed, you'll feel right at home here.

Who You Are

You're naturally curious and enjoy figuring out how things work. You don't panic when something breaks—you enjoy the challenge of solving it.

You don't need to know everything on day one. We'll teach you our platform, our industry, and the technical skills needed to succeed. We're looking for someone with a strong work ethic, excellent communication skills, and a genuine desire to learn.

This role is ideal for someone coming from IT support, technical support, help desk, implementation, web development, systems administration, or SaaS customer support who enjoys solving technical problems and working directly with customers.

You are:

Customer Focused – You genuinely enjoy helping people and delivering an outstanding client experience.
Technically Curious – You enjoy learning new technologies and understanding how websites, JavaScript, APIs, and web integrations work.
Problem Solver – You enjoy troubleshooting issues, identifying root causes, and finding practical solutions.
Adaptable – You're comfortable managing multiple priorities and adjusting when new challenges arise.
Team Oriented – You enjoy collaborating across departments and believe the best solutions come from working together.

What You’ll Do

No two days look exactly the same, but your responsibilities will include:

Guide clients through JavaScript, Google Tag Manager, and server-side integrations.
Lead technical implementation calls and help new clients successfully onboard to the Anura platform.
Troubleshoot website integrations using browser developer tools, JavaScript, network requests, and other diagnostic tools.
Investigate technical issues and work directly with clients to identify and resolve implementation challenges.
Validate client integrations and ensure data is reporting accurately.
Explain technical concepts in a way that's easy for both technical and non-technical users to understand.
Communicate with clients through HubSpot.
Send Paperwork to clients with PandaDocs.
Partner closely with Client Success Managers, Sales, and our Development Team to ensure a seamless customer experience.
Findings, solutions, and best practices to improve our internal knowledge base.
Continue expanding your knowledge of web technologies, APIs, digital advertising, and fraud detection.

What You’ll Need to Succeed

Strong verbal and written communication skills.
Excellent troubleshooting and problem-solving abilities.
Strong attention to detail.
Ability to manage multiple priorities.
Professional, dependable, and self-motivated.
Passion for learning new technologies.
Core Values: You embody our values — Authentic, Never Satisfied, United, Reliable, and A Lot of Fun.

Nice-to-Haves

Experience with any of the following is a plus:

JavaScript
HTML/CSS
Browser Developer Tools
Google Tag Manager
REST APIs
Technical support
Website troubleshooting
Digital marketing or advertising technology

Don't check every box? We'd still love to hear from you. We believe great attitude, curiosity, and a willingness to learn are just as important as technical experience.

What You’ll Get

A collaborative, supportive team that enjoys working together.
Hands-on training in ad fraud detection, SaaS technology, and web integrations.
Opportunities to work with modern web technologies and expand your technical skills.
Career growth opportunities within a growing technology company.
Team lunches, holiday celebrations, and company events.
A fully stocked breakroom (snacks included).
Paid Time Off, paid holidays, and your birthday off.
Comprehensive health, dental, vision, life insurance, and HSA benefits.
401(k) with company contributions

Before You Apply

This is a 100% onsite position located in Middletown, Delaware.

Please include a cover letter telling us why you're interested in joining Anura. We review every cover letter and appreciate candidates who take the time to personalize their application.

We also encourage you to visit Anura.io and review our developer documentation at docs.anura.io before applying. You don't need to understand everything, but we'd love to see that you're curious, take initiative, and are excited to learn about the technology you'll be supporting.

Equal Opportunity Employer

Anura Solutions provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind, regardless of race, color, religion, sex, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Ability to Commute:

Middletown, DE 19709 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in aberdeen, md

Customer Support Engineer

IT Help Desk Support

IT Helpdesk Technician

IT Support Specialist I

IT Support Technician

Help Desk Support

IT Service Desk Analyst II

IT Support Analyst

SATCOM Helpdesk Technician

IT Service Desk Support Technician

IT Support Specialist

IT Helpdesk Analyst

IT Analyst III

IT Technical Support Specialist

Desktop Support Specialist (Tier 1 Support)

Service Desk Technician I

Customer Support Specialist

Tier One Technical Support

Service Desk Technician – Intermediate

Multifunctional Field Technical Support (MFTS)/Help Desk (contingent 045)

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