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quality assurance specialist jobs in aberdeen, md

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  • Contact Center Quality Assurance Analyst

    Immersion Consulting, LLC —Annapolis, MD

    Monitor calls, chats, emails, and transactions to ensure adherence to standards defined in the PWS and QASP. Support creation of weekly and annual performance…

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  • BI Pharmaceuticals, Inc. —Columbus, OH

    Actively participates in alignment calls with BIPI-Ridgefield, HPSG, and Complaint MSO to drive continuous process improvements.

  • JPMorganChase —Columbus, OH

    The QA Specialist will monitor inbound/outbound calls and written interactions (email/tickets) to evaluate professionalism, technical accuracy, customer service…

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