At LifeServe Blood Center, we are searching for a passionate, hands-on, full-time Site Supervisor II to oversee our Hospital Service and Donor Service team members, as well as our donor center/mobile operations. In this vital role, you’ll guide and support staff, ensure smooth and efficient blood collections, and help us reach goals that directly save lives every day. If you thrive in a fast-paced environment, enjoy mentoring others, and want your leadership to make a difference, this is your opportunity to step into a mission-driven career.
SUMMARY
Supervises team members to ensure blood collection and distribution goals are met. Oversees and maintains all processes associated with site-specific departments, including donor centers, mobiles, hospital services, and general facility operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Supervises and assesses that personnel perform assigned duties in compliance with all policies, processes, and procedures.
- Leads and performs decision-making duties, processes, and activities that encompass assigned collections goals, sites and departments.
- Responsible for staff members, mobiles, donor centers, and depending on site, responsible for on-site manufacturing and distribution of blood products.
- Performs technical duties for donor screening, blood collection, and automation production for all donation types.
- Provides expertise to handle all questions regarding donor selection, venipuncture, automation, and donor questions.
- Promotes team member retention and professional growth by providing a positive and supportive culture and environment.
- Authority to recommend personnel decisions such as hiring, promotion, performance evaluation, coaching, disciplinary action, and terminations.
- Facilitates team member development by providing feedback, coaching, and mentoring.
- Ensures team members have adequate training to perform designated duties.
- Responsible for oversight of assigned donor center facility, blood component and/or distribution activities, and fleet management.
- Responsible for managing inventory of supplies needed to operate assigned location.
- Supervises all necessary maintenance of equipment.
- Demonstrates defensive driving techniques at all times to provide safe transport of staff and supplies.
- Drives the mobile vehicle to and from mobile in time allotted and is prepared at all times for adverse weather conditions.
- May assist with the fleet equipment and supplies during the preparation before and after mobile drives.
- Performs checks of sites/staging and fleet to ensure all LifeServe property and critical supplies are present prior to any departures and returns.
- Oversees service excellence, process excellence, and regulatory compliance and risk management.
- Assists in ensuring that established budget goals are met.
- Provides motivation and development for subordinates which may include others who have direct reports.
- Holds a current driver’s license and has a motor vehicle report meeting insurability requirements required.
- Maintains confidentiality of LifeServe Blood Center donors, team members, financial/proprietary records, and other information at all times.
- Maintains acceptable attendance.
SUPERVISORY RESPONSIBILITIES:
Depending on site location, directly supervises:
- Donor Specialist II, III, Team Leader
- Hospital Service Technicians
- Operation Technicians I, II, III
EDUCATION AND/OR EXPERIENCE:
- Associate’s degree required.
- Bachelor’s degree preferred.
- 2+ years of LifeServe leadership experience preferred.
- 2+ years of medical or blood banking leadership experience required.
- Proficient computer skills in Microsoft Office products (Outlook, Excel, etc.) and a willingness to engage in learning other software.
CERTIFICATES, LICENSES, REGISTRATIONS:
- RN or LPN with current licensure recognized by Nurse Licensure Compact (NLC) preferred.
PHYSICAL REQUIREMENTS
These physical demands are representative of the physical requirements necessary for a team member to successfully perform the essential functions of the job.
- Sit
- Stand
- Walk
- Twist/turn
- Stoop/bend
- Squat
- Climb
- Balance
- Reach/work above shoulders
- Use hands/wrists to include fine/simple/gross motor skills and machinery usage
- Forearm rotations
- Carry up to 25 lbs.
- Lift 26-50 lbs.
- Climb stairs
- Ability to sit or stand for long periods of time
Our Benefits Are Just Your Type!
When you're part of a team that saves lives every day, you deserve benefits that have your back.
Part-time team members enjoy:
- Vision coverage
- 403(b) retirement plan with up to 4% contribution after a year (and at least 1,000 service hours)
- Supplemental accident, critical illness, and hospital indemnity plans
- Flexible spending accounts for health, limited-purpose, and dependent care
Full-time team members receive all of that plus:
- Medical and dental coverage
- HSA with employer contribution
- Life and AD&D insurance
- Supplemental life insurance
LifeServe is proud to support the people who make life-saving moments possible: YOU!
Offers of employment are contingent on the successful completion of pre-employment, post-offer drug testing and background checks.
LifeServe Blood Center is fully committed to equal employment opportunity. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identification, genetic information, marital status, pregnancy, disability, veteran status, or any other legally protected status.
Applicants requiring reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected].
Required
Required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
