Supervises ongoing critical environment maintenance and repair for all service lines with major impact on achieving pre-defined service level agreements (SLAs). Oversees medium-level impact projects and coordinates with relevant stakeholders. Manages incidents that impact Data Center infrastructure services and drives proactive and timely resolution of such incidents. Ensures alignment of own work with safe working practices. Oversees on-site data centers operations in relation to the engineering infrastructure, identifying risks and gaps and troubleshooting as required. Follows and adapts policies and procedures. Participates in training programs for newer members of the team.
Note: This is a full-time onsite position in Shackelford County, TX. Relocation assistance will be provided.
Role Overview
As a Facilities Operations Technician V– General , you will lead and guide the reliability, safety, and lifecycle performance of mission-critical facility systems within hyperscale data centers. In this role, you will apply advanced technical expertise to solve complex issues, support high-impact events, and help guide upgrades, standards, and operational improvements that protect uptime.
Key Responsibilities
Lead troubleshooting, incident investigations, and root cause analysis for high-impact or recurring issues affecting critical facility systems.
Support and improve standards, procedures, and operational practices across electrical, mechanical, cooling, controls, and supporting infrastructure.
Provide technical guidance for upgrades, retrofits, expansions, major maintenance, and commissioning support activities.
Partner with site operations teams to improve maintainability, safe execution of work, and documentation quality, including procedures, drawings, one-lines, settings, and test plans.
Coordinate with internal teams and external stakeholders, such as vendors, service providers, engineering teams, and construction partners, to ensure reliable and consistent operational outcomes.
Review technical documentation and help ensure consistent execution and technical quality across sites.
Mentor less experienced technicians and help strengthen technical capability, troubleshooting rigor, and execution discipline across the team.
Ideal Candidate Profile
Extensive (5-8+ Years) experience with mission-critical facility systems in data centers, industrial environments, utilities, healthcare, manufacturing, or other high-availability operations.
Strong understanding of one or more major infrastructure domains, such as electrical distribution, mechanical cooling, controls systems, or integrated facility operations.
Demonstrated ability to lead complex technical work and support critical operational decisions.
Advanced trade qualification, technical certification, or equivalent practical experience preferred.
Skills and Competencies
Advanced troubleshooting and root cause analysis capability.
Strong technical judgment and decision-making in high-risk or time-sensitive situations.
Ability to communicate technical risk and options clearly to a range of audiences.
Ability to influence teams through standards, analysis, and operational alignment.
Preferred Skills / Certifications
Deep experience with critical infrastructure systems such as switchgear, UPS, generators, cooling systems, BMS/EPMS, controls platforms, or integrated facility support systems.
5-8+ Years of experience working directly within a Data Center environment
Experience reviewing operating procedures, commissioning plans, maintenance strategies, incident response documentation, and system performance trends.
Ability to mentor less experienced technicians and support technical development across the team.
Journeyman or Master Electrician license, advanced HVAC/mechanical credential, or equivalent trade qualification where applicable.
NFPA 70E training and strong safety background preferred.
EPA Section 608 Certification preferred where refrigerant-handling responsibilities apply.
OEM or manufacturer certifications/training on critical power systems, HVAC infrastructure, controls platforms, or building systems strongly preferred.
Schneider Electric, Eaton, ABB, Siemens, Vertiv, Johnson Controls, Trane, Honeywell, or similar advanced equipment training is a plus.
NICET or similar power systems, controls, or technical testing certification is a plus where relevant to the role.
Physical Demands / Work Environment
This is a mission-critical role supporting 24/7 operations where 100% uptime is essential; as such, regular attendance and flexibility for shift-based schedules are required. To perform these duties, you must be able to frequently walk, bend, kneel, crouch, push/pull objects, and climb stairs. You will be required to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater. Additionally, you must be capable of maintaining balance while working from a ladder or elevated platforms. These tasks are performed in an industrial environment and must be executed safely, with or without reasonable accommodation, to maintain the continuous health of the facility infrastructure.
Why Oracle Cloud Infrastructure?
Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.
Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.
Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.
Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.
