Top 6 Guest service agent Jobs in Abingdon, Va

Front Desk Agent
Spark by Hilton —Abingdon, VA
- $12.75 - $13.25 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
Quick Apply
Front Desk Agent - Hotel Operations
Hard Rock Hotel & Casino Bristol —Bristol, VA
- $14 - $19 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Basic math
Quick Apply
7d
Front Desk Agent
The Bristol Hotel —Bristol, VA
- Part-time
- English
- Hotel
- High school diploma or GED
Front Desk Agent - Hotel Operations- J1
Hard Rock Hotel & Casino Bristol —Bristol, VA
- $14 - $19 an hour
- Part-time
- Background check
- Microsoft Excel
- Basic math
Quick Apply

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Service Ambassador
Valley Rehabilitation and Nursing Center —Chilhowie, VA
Answer and manage incoming calls, directing them to the appropriate department. Assist with administrative tasks such as filing, scanning, and data entry.
$14 - $17 an hour
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11d
Part Time Restaurant Server
Perkins Restaurant & Bakery —Bristol, VA
Provide friendly, efficient service to guests according to company policies, procedures, programs and performance standards.
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Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
Answer phone calls and respond to guest inquiries in a courteous and timely manner. Maintain a clean and organized front desk area, including lobby and guest…
From $15 an hour
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11d
Front Desk Agent Overnights - FT
Hollywood Casino at Columbus —Columbus, OH
Maintains PMS accuracy by posting charges, collecting payments, verifying credit authorizations, inputting messages, and distributing guest mail or packages…

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guest service agent jobs near abingdon, va

Front Desk Agent

Spark by Hilton
Abingdon, VA

Quick Apply

Job Details

Full-time
$12.75 - $13.25 an hour

Qualifications

Hospitality
Computer operation
Guest relations
Customer service
English
Host/hostess experience
Driver's License

Full Job Description

Job Summary
We are seeking a dedicated and personable Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our guests. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to handle various tasks efficiently. As the first point of contact for guests, you will play a vital role in enhancing their experience at our establishment.

Duties

Greet guests upon arrival with a warm and friendly demeanor.
Check guests in and out of the hotel efficiently, ensuring all necessary information is collected and processed accurately.
Handle guest inquiries, requests, and complaints promptly and professionally to ensure satisfaction.
Manage phone calls with excellent phone etiquette, providing information about hotel services and local attractions.
Assist with night audit duties as required, ensuring accurate financial reporting at the end of each day.
Maintain an organized front desk area, including managing reservations and updating guest records.
Collaborate with housekeeping and maintenance teams to address guest needs effectively.
Provide multilingual support when necessary to enhance guest relations and services.
Promote hotel amenities and services to guests to enhance their stay.

Qualifications

Previous experience in customer service or hospitality management is preferred.
Strong interpersonal skills with a focus on guest services and relations.
Familiarity with hotel management software is a plus.
Ability to work flexible hours, including nights, weekends, and holidays as needed.
Bilingual or multilingual abilities are highly desirable to cater to diverse clientele.
Excellent problem-solving skills with attention to detail.
A positive attitude and a commitment to providing outstanding service.

Join our team as a Front Desk Agent where you can make a difference in every guest's experience!

Job Type: Full-time

Pay: $12.75 - $13.25 per hour

Work Location: In person

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guest service agent jobs in abingdon, va

Front Desk Agent

Front Desk Agent - Hotel Operations

Front Desk Agent

Front Desk Agent - Hotel Operations- J1

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