Top 155 Call center remote work from home Jobs in Acton, Ma

Call Center Scheduler
APDerm —Acton, MA
- $19.00 - $28.50 an hour
- Full-time
- Microsoft Word
- Medical office experience
- Urgent Care
Quick Apply
4d
Patient Care Coordinator
Optum —Worcester, MA
- $18 - $32 an hour
- 8 hour shift
- Hybrid work
- 18 years or older
- Microsoft Outlook
- Pass drug screening
Hospital Medical Leader (Veterinarian)
Petco —Dedham, MA
- $139,800 - $223,700 a year
- Full-time
- Senior level
- Paid parental leave
- Health insurance
Office Manager/CSR
Russell Landscaping —Billerica, MA
- $27.24 - $32.80 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid time off
- Referral program
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Medical Support Assistant (Advanced)
US Veterans Health Administration —Bedford, MA
- $56,518 - $73,474 a year
- Part-time
- Background check
- Writing skills
- Medical office experience
Security Analyst (CCTV/Alarm Monitoring)
Securitas Security Services —Boston, MA
- $22 - $24 an hour
- Full-time
- Office
- Entry level
- Paid holidays
- Disability insurance
Patient Transporter
Brigham and Women's Faulkner Hospital, Inc. —Boston, MA
- $18.10 - $24.36 an hour
- Full-time
- English
- High school diploma or GED
- Cleaning
- Opportunities for advancement
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Patient Experience Representative I- Center for Airways Disorder
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- High school diploma or GED
- Clinic
- Entry level
HR Business Partner, Product
Sonos, Inc —Boston, MA
- $87,000 - $109,200 a year
- Email
- Hybrid work
- Mid-level
- Office
- US work authorization
- Paid parental leave
- AD&D insurance
EHR Applications Analyst 2 – Willow
Beth Israel Lahey Health —Charlestown, MA
- $80,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Client Administration Manager
Loomis Sayles & Company —Boston, MA
- $135,000 - $155,000 a year
- Full-time
- Writing skills
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Distribution Coordinator- Part-Time, Weekend Days
Brigham and Women's Faulkner Hospital, Inc. —Boston, MA
- $18.33 - $27.24 an hour
- Part-time
- Computer literacy
- English
- Mid-level
- Opportunities for advancement
Quick Apply
3d
THEATRE RENTAL MANAGER
Boston Center for the Arts —Boston, MA
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- 3 years
- Organizational skills
- Disability insurance
- Dental insurance
Client Service Rep, Lab, 40hr, Mixed Shift
UMass Memorial Health —Worcester, MA
- $20.32 - $38.17 an hour
- 8 hour shift
- Sales
- Medical office experience
- High school diploma or GED
6d
Inpatient Coding Auditor
Huron Managed Services LLC —Boston, MA
- $38.46 - $52.40 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Dental insurance
Quick Apply
11d
Partner Inside Sales Representative (Remote)
Lakeshore Learning Materials, LLC —Boston, MA
- $31.50 - $34.62 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid parental leave
- Health savings account
Quick Apply
4d
Sr Technician (Elec)
MIT Lincoln Laboratory —Westford, MA
- $44.63 - $48.65 an hour
- 5 years
- Mentoring
- Trade school
- Health insurance
- Dental insurance
Veterinary Hospital Receptionist
Petco —Saugus, MA
- $15.00 - $20.90 an hour
- Full-time
- High school diploma or GED
- Cleaning
- Computer skills
- Health insurance
- 401(k)
Technical Services Engineer
Axis Communications —Chelmsford, MA
- $36.06 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Paid parental leave
- Dental insurance
Reading Teachers and HiSET Test Prep Teachers for Adult Education Classes (part-time or substitute)
City of Cambridge, MA —Cambridge, MA
- $33.19 an hour
- Part-time
- Classroom
- Experience working with individuals with disabilities
- Computer literacy
- Commuter assistance

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Call Center Scheduler

APDerm -
Acton, MA

Quick Apply

Job Details

Full-time
$19.00 - $28.50 an hour
4 days ago

Qualifications

Microsoft Word
Word embeddings
High school diploma or GED

Full Job Description

Schedule all general dermatology appointments. Answer all incoming calls and triage to the correct department or individual. Also responsible for rescheduling cancelled appointments or follow up appointments. Demonstrates sensitivity to patient’s needs and requirements. Demonstrates superior telephone and interpersonal skills.

This is a primarily remote position but you must reside in MA, NH, RI, NY or CT.

Answers telephone calls promptly and in a friendly manner saying one’s name at beginning of call.
Pre-Registers all New Patients which includes name, sex, date of birth, home address, home telephone number, work telephone number, cell/pager number, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than ‘self’, subscriber’s date of birth, primary care physician’s name, and co-payment amount.
Verifying every caller’s information which includes; date of birth, home address, home telephone number, work telephone number, cell/pager number, checking patients insurance eligibility status by one click of a button, insurance information which includes plan name, plan ID #, plan group #, subscriber name if other than ‘self’, subscriber’s date of birth, primary care physician’s name, and co-payment amount.
Scheduling the patient with the correct appointment type code, scheduling the patient with the correct amount of time, documentation of appointment reason for every patient is essential, and confirming appointment date, time, provider they are seeing and office location.
Putting patient on call wait list if patient wishes to be seen sooner.
Checking the wait list daily when cancellations come through.
Notifying appropriate office of same day add-ons and cancellations
Triages all calls to appropriate personnel.
Responsible for scheduling queue voicemail throughout the day and returning patient calls within 30 minutes of received message. If a patient cancels an appointment via voicemail you are to call the patient back to try to reschedule even if they have stated they will call to reschedule.
Responsible for patient reschedules and patient reminders.
Entering faxed referral registration requests from primary care and urgent care offices. Calling patients to schedule appointments and documenting in Athena charts when they are not reached.
Informing patients about proper protocols.
Informing patients if their insurance requires a referral.
Maintains a ONETeam mindset using the foundation of our core values, the 3Ps: Positivity, Productivity, and Professionalism.
Support APDerm’s mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or suspected behavior and actions that do not meet APDerm standards.

Education and Experience:

High school diploma or equivalent.
Two years’ experience in physician practice or customer service-related background.

Essential Skills and Abilities:

Exceptional articulate communication skills.
Able to demonstrate concern for patient’s problems.
Cares for patients as one would wish to be treated.
Conveys enthusiasm.
Ability to empathize with geriatric and disabled people.
Good problem-solving skills.
Knowledge of Microsoft Word.

The salary for this role will range from USD $19.00 to 28.50 per hour based on full-time employment. Salary offers are based on a wide range of factors including but not limited to years of experience, location, relevant skills, training, education, etc. Certain roles may be eligible for performance-based incentive compensation and/or long-term incentives. APDerm supports your life's needs through an extensive offering comprehensive, competitive and inclusive set of health, financial and other benefits that support your total well-being.

APDerm is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or APDerm policy.

Please email [email protected] if you need a disability accommodation for any part of the employment process.

Quick Apply

Refine Your Search

call center remote work from home jobs in acton, ma

Call Center Scheduler

Patient Care Coordinator

Hospital Medical Leader (Veterinarian)

Office Manager/CSR

Medical Support Assistant (Advanced)

Security Analyst (CCTV/Alarm Monitoring)

Patient Transporter

Patient Experience Representative I- Center for Airways Disorder

HR Business Partner, Product

EHR Applications Analyst 2 – Willow

Client Administration Manager

Distribution Coordinator- Part-Time, Weekend Days

THEATRE RENTAL MANAGER

Client Service Rep, Lab, 40hr, Mixed Shift

Inpatient Coding Auditor

Partner Inside Sales Representative (Remote)

Sr Technician (Elec)

Veterinary Hospital Receptionist

Technical Services Engineer

Reading Teachers and HiSET Test Prep Teachers for Adult Education Classes (part-time or substitute)

I want to receive the latest job alert for call center remote work from home in acton, ma

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