Top 943 Senior program specialist Jobs in Acton Ma

Senior Complaint Specialist
Anika Therapeutics —Bedford, MA
- $84,000 - $110,000 a year
- Full-time
- Engineering
- 3 years
- Analysis skills
- Health savings account
- Employee stock purchase plan
Quick Apply
Senior Education LMS Specialist
IHI —Boston, MA
- $64,417 - $103,067 a year
- Full-time
- Remote
- Computer literacy
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Physical Therapist - (SIGN ON BONUS!) Watertown, MA
FOX Rehabilitation —Watertown, MA
- $70,000 - $110,000 a year
- Part-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Senior Director of Advancement
Family Nurturing Center of Massachusetts —Dorchester, MA
- $145,000 - $155,000 a year
- Full-time
- Hybrid work
- Bilingual
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
12d
Sales & Marketing & Recruitment Director
GOLDEN DAYS SOCIAL CIRCLE —Boxborough, MA
- $75 - $85 an hour
- Full-time
- Background check
- Marketing
- 5 years
- Paid time off
- 401(k) matching
Quick Apply
3h
Behavior Analyst (BCBA) - Hybrid
Autism Learning Partners —Worcester, MA
- $82,000 - $90,000 a year
- 8 hour shift
- Hybrid work
- Experience working with individuals with developmental disabilities
- Current TB test
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
Senior Billing Specialist
Tallman Eye Associates —Lawrence, MA
- 8 hour shift
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist
Saint Vincent Hospital —Worcester, MA
- $39.53 - $61.28 an hour
- Full-time
- Background check
- Hospital
- Physical & Rehabilitation Medicine
Manager or Senior Manager - Credits, Grants, and Incentives (AMCS)
KPMG —Boston, MA
- $105,640 - $223,100 a year
- Full-time
- Microsoft Excel
- Management
- CPA
- Disability insurance
- Health insurance
Physical Therapist - Weston, MA
FOX Rehabilitation —Weston, MA
- $70,000 - $110,000 a year
- Part-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
2d
Military Service - U.S. Air National Guard, Biomedical Equipment
Military Service - U.S. Air National Guard Recruiting —Massachusetts
- From $49,838.78 a year
- Full-time
- 18 years or older
- Military
- High school diploma or GED
- Health insurance
Senior Accounting Services Specialist
Newburg CPA —Waltham, MA
- $75,000 - $85,000 a year
- Full-time
- 5 years
- Mid-level
- Microsoft Office
- Health savings account
- Disability insurance
Quick Apply
Senior Specialist-Product Marketing
Microchip Technology —Lawrence, MA
- $46,000 - $128,000 a year
- Full-time
- Bachelor of Science
- 3 years
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
10d
Animal Compliance Specialist
Resource Logistics, Inc. —Boston, MA
- $25 - $30 an hour
- Contract
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
6d
Behavior Analyst (BCBA) - Hybrid
Autism Learning Partners —Burlington, MA
- $82,000 - $93,000 a year
- 8 hour shift
- Current TB test
- Mid-level
- Criminal background check
- Continuing education credits
- Disability insurance
Quick Apply
In-Home Therapist (New Grads Welcome to Apply!)
Walker, Inc. —Boston, MA
- $75,000 a year
- Full-time
- Bilingual
- Outpatient experience
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
4d
Senior Supply Chain Specialist
Lenox Executive Search —Boston, MA
- $60 - $70 an hour
- Full-time
- Writing skills
- Research
- 3 years
Quick Apply
4d
Military Service - Air Force Reserve, Education & Training
Military Service - Air Force Reserve —Worcester, MA
- From $50,000 a year
- Part-time
- Military
- High school diploma or GED
- Entry level
- Health insurance
- Tuition reimbursement
Military Service - U.S. Air Force, Flight Surgeon
Military Service - U.S. Air Force —Worcester, MA
- From $57,088.25 a year
- Full-time
- Medicine
- Surgery
- 1 year
- Health insurance
Military Service - U.S. Air Force, Flight Surgeon
Military Service - U.S. Air Force —Boston, MA
- From $57,088.25 a year
- Full-time
- Medicine
- Surgery
- 1 year
- Health insurance

I want to receive the latest job alert for senior program specialist in acton ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior program specialist jobs near acton ma

Physical Therapist jobs in Weston, MA

Grants Manager jobs in Boston, MA

Biomedical Equipment Technician jobs in Massachusetts

Therapist jobs in Boston, MA

Board Certified Behavior Analyst jobs in Worcester, MA

Surgeon jobs in Boston, MA

Physical Therapist jobs in Watertown, MA

Compliance Officer jobs in Boston, MA

Physical Therapist jobs in Worcester, MA

Associate Therapist jobs in Moreno Valley, CA

Physical Therapist Assistant jobs in Maryland

Physical Therapist jobs in Salt Lake City, UT

Mental Health Therapist jobs in Tacoma, WA

Physical Therapy Aide jobs in Sacramento County, CA

Physical Therapist jobs in Sarasota, FL

Physical Therapist jobs in Franklin, TN

Physical Therapist jobs in Rochester Hills, MI

Sales And Marketing Manager jobs in Camp Hill, PA

Sales And Marketing Manager jobs in Seminole, FL

Sales And Marketing Manager jobs in Rochester, MI

Senior Complaint Specialist

Anika Therapeutics -
Bedford, MA

Quick Apply

Job Details

Full-time
$84,000 - $110,000 a year

Benefits

Health savings account
Employee stock purchase plan
Health insurance
401(k)
Paid time off

Qualifications

Incident investigation techniques for hazard identification
Compliance risk assessment
Customer communication
Investigations regulatory compliance
Defect resolution root cause analysis
Adverse event reporting
Spreadsheets
Good documentation practices (GDP)
Corrective and preventive actions (CAPA)
Technical report writing
Internal investigations
Quality risk management
Design controls
Biomedical regulatory compliance
Productivity software
Product quality failure
ISO 13485
FDA regulations
Failure analysis
Database software proficiency

Full Job Description

What You’ll Do

The Senior Complaint Specialist ensures global complaint handling activities comply with ISO, FDA, EU MDR 2017/745, and MDSAP requirements. This role manages the full lifecycle of medical device complaints, including intake, evaluation, investigation, regulatory reporting, resolution, and closure, while ensuring compliance, timely execution, and high-quality documentation. In this role, you serve as a subject matter expert in complaint handling, medical device reporting, and post-market quality systems.

How You’ll Contribute

Manage the end-to-end lifecycle of global customer complaints across multiple sites, ensuring compliance with applicable regulatory requirements and internal procedures.
Perform complaint intake, assessment, investigation, resolution, and final customer communication for medical device and product quality issues.
Evaluate complaints for Medical Device Reporting (MDR) and determine reporting requirements in accordance with FDA, ISO, and global regulatory expectations.
Conduct root cause analyses, lead complaint investigations, and prepare detailed, high-quality investigation reports.
Utilize complaint management systems to document, track, trend, and report complaint data and quality metrics.
Monitor complaint trends and escalate potential quality or safety signals to management for timely action.
Support Post Market Surveillance activities, including data collection, trending analysis, and regulatory reporting inputs.
Collaborate with internal and external stakeholders (e.g., clinical sites, physicians, hospitals, sales representatives, and suppliers) to gather complaint-related information.
Assist in the development and maintenance of complaint metrics, dashboards, and management reporting.
Support CAPA and Change Control processes, including investigation support, documentation, and effectiveness verification.
Ensure integration of risk management principles in accordance with ISO 14971 and alignment with design and process controls.
Participate in internal and external audits as a subject matter expert in complaint handling processes.
Support continuous improvement initiatives for the global complaint handling and post-market quality systems.
Maintain accurate complaint files and ensure compliance with good documentation practices (GDP).
Serve as a trainer and SME for complaint handling processes within the Quality organization.
Perform other duties and projects as assigned.

What It Takes

This role operates in a highly regulated, data-driven quality environment requiring independent judgment, technical evaluation, and regulatory decision-making. The Senior Complaint Specialist must analyze complex product quality issues across multiple global sites, determine regulatory reporting obligations, and ensure compliance with FDA, ISO, and EU MDR requirements. The position requires strong investigative capability, the ability to interpret technical and clinical data, and sound decision-making in determining product risk and patient safety implications. Errors in judgment or documentation may result in regulatory non-compliance, delayed reporting, or patient safety risk.

What You Bring

Bachelor’s degree in Engineering, Life Sciences, or related discipline, or equivalent experience.
Minimum of 3+ years of direct experience in complaint handling and quality systems documentation.
Strong knowledge of FDA regulations including 21 CFR Part 820 and 21 CFR Part 211.
Working knowledge of ISO 13485, EU MDR 2017/745, and global medical device regulatory requirements.
Experience with complaint handling, investigations, root cause analysis, and documentation of quality events.
Experience supporting CAPA and Change Control processes within a regulated environment.
Familiarity with design control principles and risk management concepts (ISO 14971).
Strong analytical and problem-solving skills with the ability to interpret technical and quality data.
Experience using complaint management systems and quality management databases.
Strong written and verbal communication skills with the ability to produce clear, compliant technical reports.
Proficiency with Microsoft Office tools, including spreadsheets and databases.

Nice to Have

Knowledge of statistical process control (SPC) methods and techniques.
Experience with statistical software tools and data analysis.
Working knowledge of Six Sigma methodologies.
Experience supporting internal/external audits and supplier quality audits.
Strong experience in trending analysis and development of quality metrics dashboards.
Demonstrated ability to work independently, manage competing priorities, and deliver results on time.
Strong presentation and cross-functional communication skills.
Experience supporting global post-market surveillance systems and reporting frameworks.

The salary range provided is based on the Company’s reasonable estimate of the base salary pay range for this position at the time of posting. Actual base pay is determined by several factors relevant to the position, including skills, competencies, experience, education, and geographic location. Anika also offers a discretionary bonus program for all full-time employees, comprehensive healthcare benefits, health savings account, 401(k) plan with up to 5% company match which includes immediate vesting, employee stock purchase plan at a 15% discount, accrued paid time off, additional long-term incentives including stock awards, and much more. At Anika, we take pride in offering robust Total Rewards, inclusive of market-leading benefits to meet our employees where they are in their career and in life.

The compensation and benefits information is provided as of the date of this posting. Anika reserves the right to modify compensation and benefits at any time, subject to applicable law.

Quick Apply

Refine Your Search

senior program specialist jobs in acton ma

Senior Complaint Specialist

Senior Education LMS Specialist

Physical Therapist - (SIGN ON BONUS!) Watertown, MA

Senior Director of Advancement

Sales & Marketing & Recruitment Director

Behavior Analyst (BCBA) - Hybrid

Senior Billing Specialist

Physical Therapist

Manager or Senior Manager - Credits, Grants, and Incentives (AMCS)

Physical Therapist - Weston, MA

Military Service - U.S. Air National Guard, Biomedical Equipment

Senior Accounting Services Specialist

Senior Specialist-Product Marketing

Animal Compliance Specialist

Behavior Analyst (BCBA) - Hybrid

In-Home Therapist (New Grads Welcome to Apply!)

Senior Supply Chain Specialist

Military Service - Air Force Reserve, Education & Training

Military Service - U.S. Air Force, Flight Surgeon

Military Service - U.S. Air Force, Flight Surgeon

I want to receive the latest job alert for senior program specialist in acton ma

Related Searches

Explore jobs in more locations

What You’ll Do

How You’ll Contribute

What It Takes

What You Bring

Nice to Have

Job Seeker Tools

Employer Tools

Browse

Stay Connected