Hotel Front Desk Agent
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Hilton Garden Inn Atlanta NW-Kennesaw Town Center —Kennesaw, GA
- Part-time
- Ability to walk for extended periods
- Writing skills
- English
- Health insurance
- 401(k)
Quick Apply
Guest Service Agent
Embassy Suites Kennesaw —Kennesaw, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
9d
Guest Service Representative
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Fairfield by Marriott —Acworth, GA
- From $16 a year
- Part-time
- Mid-level
- Hotel
- Team management
- Dental insurance
- 401(k)
Quick Apply
13d
Hotel Front Desk Agent
Hampton Inn Marietta —Marietta, GA
- $14 - $17 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Night Auditor
Embassy Suites Kennesaw —Kennesaw, GA
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
7d
Hotel Night Audit - TownePlace Suites Kennesaw
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $17 an hour
- Overnight shift
- Hotel
- Entry level
- Flexible schedule
Quick Apply
Hotel Laundry Attendant
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $15.50 an hour
- Weekends as needed
- Basic math
- Hotel
- Ability to lift 50 pounds
Quick Apply
Hotel Housekeeping
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Entry level
Quick Apply
Hotel Front Desk Agent
SPRINGHILL SUITES ALPHARETTA —Alpharetta, GA
- $18 an hour
- Weekends as needed
- Hotel
- 1 year
- Entry level
- Flexible schedule
Quick Apply
Bartender
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Serving
- Bar
- English
- Paid holidays
- Health insurance
Quick Apply
Front Office Supervisor
Embassy Suites Kennesaw —Kennesaw, GA
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Houseperson
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Bar
- Writing skills
- Sanitation
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Front desk
8d
Night Auditor
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Writing skills
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Part Time Night Auditor
Tru by Hilton —Cartersville, GA
- $14 - $15 an hour
- Part-time
- Hotel
- Accounting
- In-person
- Employee discount
Quick Apply
8d
Guest Service Supervisor
Home2Suites by Hilton TRU Kennesaw —Kennesaw, GA
- 8 hour shift
- Writing skills
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
1d
Guest Service Agent
SpringHill Suites Atlanta Perimeter —Atlanta, GA
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Sheraton Suites Galleria Atlanta —Atlanta, GA
- Hotel
- Cleaning
- Communication skills
- Free parking
- Health insurance
Quick Apply

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hotel jobs near acworth ga

Hotel Front Desk Agent

KENNESAW TOWNEPLACE SUITES
Kennesaw, GA

Quick Apply

Job Details

$17 an hour

Qualifications

Customer communication
Property management systems (PMS)
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
Technical Proficiency

Full Job Description

Front Desk Agent Job Description

The front desk agent serves as the face of the hotel, responsible for the entire guest cycle from reservation to departure. Key duties include managing check-ins/check-outs, handling guest inquiries and complaints, processing payments, coordinating with housekeeping for room readiness, and providing information on hotel amenities and provided services. They are the first and usually the last point of contact, managing the overall guest experience.

Core Front Office Duties & Responsibilities

Guest Registration and Check-in/Check-out: Efficiently managing guest arrivals and departures, creating key cards, and managing the booking system.
Reservations Management: Handling incoming calls, emails, brand portal messages and online reservations, including changes, cancellations, and special request.
Guest Communication & Information: Welcoming guests, informing them about amenities and local attractions, and passing along any vital information to guests.
Financial Transactions: Processing payments, verifying credit card data, collecting deposits, and managing billing/settlements.
Departmental Coordination: Serving as the liaison with housekeeping for room readiness and maintenance for repairs.
Guest Services & Complaint Resolution: Addressing guest issues promptly and professionally to ensure satisfaction.
Security & Compliance: Ensuring guest safety by verifying IDs, securing keys, and enforcing hotel policies.

Key Skills Required

Communication & Interpersonal Skills: Excellent verbal and written skills for guest interaction. Efficiently resolving guest complaints and issues.
Organization & Multitasking: Ability to manage multiple requests and bookings simultaneously.
Technical Proficiency: Familiarity with Hotel Management Software (PMS).
Customer Service Focus: High empathy and a welcoming demeanor.

Schedule Flexibility: Ability to work early mornings, nights, weekends, & holidays.

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