Top 25 application analyst Jobs in ada, ok

IT Application Support Analyst
the Chickasaw Nation —Ada, OK
- Full-time
- Background check
- Hospital
- Computer literacy
9d
Ambulatory Applications Manager
the Chickasaw Nation —Ada, OK
- Weekends as needed
- Background check
- Hospital
- Pass drug screening
Assistant Director, Business, Revenue, and Technical Apps
the Chickasaw Nation —Ada, OK
- Weekends as needed
- Background check
- Computer Science
- Hospital
Engineering Program Engineer
Flex-N-Gate —Ada, OK
- Overtime
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
9d
Epic MD Informaticist – Go-Live Support
Impulse Strategic Solutions —United States
- Contract
- Medicine
- Doctoral degree
- BC/BE
Quick Apply
3d
Senior DevOps Engineer – Data Engineering
innoVet Health, LLC —United States
- From $140,000 a year
- Full-time
- Remote
- HIPAA
- SQL
- AWS
- Health insurance
- Dental insurance
Quick Apply
10d
Performance Engineer
CGI Group, Inc. —United States
- $85,100 - $121,200 a year
- Computer Science
- 5 years
- Writing skills
- Paid parental leave
- Paid holidays
ServiceNow GRC / IRM Architect - Remote working USA
Platform 6 Ltd —United States
- $80 - $90 an hour
- Contract
- Remote
- Senior level
- Communication skills
Quick Apply
8d

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IT Application Support Analyst

the Chickasaw Nation -
Ada, OK

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Computer operation
Confidential information handling
Employee relationship building
Driver's License
Bachelor's degree
Desktop applications

Full Job Description

We are currently looking for a Full Time IT Application Support Analyst to join our IT Health Operations team located at the Chickasaw Nation Medical Center.

Summary:

Provides software support for both custom-developed and enterprise third-party applications used by the Chickasaw Nation.

Responsibilities:

Develops and maintains documentation as appropriate - files, logs, records, reports, etc.
Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served
Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel
Responds to telephone calls, email, and chat requests for support
Communicates with customers to identify and diagnose issue(s)
Troubleshoots problems using scripts and checklists as guides
Provides effective solutions to technical issues
Creates work orders as needed
Escalates situations as appropriate
Utilizes standard templates and manufactured articles to document services and processes
Takes ownership of customer issues to resolve in a timely manner
Defines system requirements and specifications
Plans, designs, develops, tests, implements and maintains desktop applications and/or multi-user databases that facilitate the timely, efficient and accurate collection, analysis and management of key clinical data in support of process improvement activities, internal/external reporting requirements and emerging healthcare-related initiatives
Develops efficient data management and reporting systems; executes effective methodologies to move current reports to new platforms for improved performance; notes and resolves issues around data collection and accuracy in reporting
Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system
Collaborates with technical teams to ensure proactive support
Maintains and tests processes related to business continuity
Identifies, researches, and resolves application-related issues by responding to tickets created in the Incident Management System in a timely manner
Assists in the configuration and troubleshooting of integrated third-party software and peripherals
Assesses the customer's business need or problem using online tools and analytical thinking to diagnose and resolve the issue or business need
Develops, implements and schedules preventative maintenance activities for all necessary facility components
Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Maintains a clean, organized work area and ensures a safe environment
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
Performs all other duties as assigned

Competencies:
Essential:

Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Ability to maintain a high level of confidentiality in all matters
Extreme customer-focused behavior
Must be able to work quickly, efficiently and accurately
Must be detail-oriented
Must be self-motivated
Ability to work independently
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Must possess strong knowledge of technology platforms and adaptation to all
Learn and demonstrate competencies to any new technology in a timely manner
Experience using a common IT Framework
Ability to multitask
Organizes work and assigned area logically and orderly
Define problems, collect data and establish facts
Identify, analyze and repair routine problems
Establishes professional working relationships as appropriate
Works well within a team
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:

Basic Computer skills

Experience:
Essential:

3 years directly related experience

Education:
Essential:

Bachelors Other

Credentials:
Essential:

Pass gaming background check
Pass general background check
Standard Driver's License
Gaming license or permit as required by assigned position

Working Conditions:
Essential:

May work where cigarette smoking occurs
Mix of office/non-office settings
Pass pre-employment drug test
Hand-eye coordination, reach and grasp
Sometimes lift and or carry up to 25 lbs.
Sitting up to 50% of shift
Standing up to 50% of shift
Visual acuity for detail, distance, color, depth perception
Walking up to 50% of shift
Subject to traveling and working at other locations or in other environments

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values
Mission:

To enhance the overall quality of life of the Chickasaw people.

Vision:

To be a nation of successful and united people with a strong cultural identity.

Core Values:

The Chickasaw People
Cultural Identity
Servant Leadership
Selflessness
Can Do Attitude
Perseverance
Stewardship
Trust and Respect
Loyalty
Honesty and Integrity
Teamwork

Apply Now

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application analyst jobs in ada, ok

IT Application Support Analyst

Ambulatory Applications Manager

Assistant Director, Business, Revenue, and Technical Apps

Engineering Program Engineer

Epic MD Informaticist – Go-Live Support

Senior DevOps Engineer – Data Engineering

Performance Engineer

ServiceNow GRC / IRM Architect - Remote working USA

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