DEPARTMENT: Behavioral Health
NATURE OF POSITION: The Behavioral Health Case Manager II is an integral member of Central Oklahoma Family Medical Center (COFMC), Inc.
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Must be at least 25 years of age
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Experience in a behavior health setting
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Ability to retain employee confidentiality
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Commitment to the mission of COFMC
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Clean driving record
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Valid Oklahoma Driver License
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Good time management skills
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Concise and clear writing
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Above average computer skills
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Ability to work independently, requesting assistance from supervisor only as needed
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Ability to follow chain of authority
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Ability to arrive on time and work through designated work hours (MR, 7:00
3:30, F 7:00-1:00 PM)
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Knowledge of current social and economic problems, principles of family
economics and budgeting, human relation, community, state and national health and welfare resources, social assistance requirements and psychological
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Completion, or eligible to enroll, of the curriculum requirements for a Behavioral
Health Case Manager II (BHCM II) certification for the State of Oklahoma
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Completion of the curriculum requirement for a Bachelor’s degree from an
accredited university in a mental health related field, or a current license as a registered nurse in the State of Oklahoma
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Ability to demonstrate knowledge base as indicated by the COFMC Competency
Assessment for Behavioral Healthcare Practitioners
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Knowledge of theoretical principles of Psychosocial Rehabilitation and knowledge of appropriate client recreational and group rehab activities
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Knowledge of emergency procedures, clinical policies and procedures, and infection control procedures
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Previous supervisory experience preferred
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Customer service experience required Ability to work and communicate with a multidisciplinary healthcare team and the public
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Expanded computer skills; required
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Phone etiquette
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Must be able to sit, stand, walk, bend, and/or lift for extended periods of time
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Ability to demonstrate knowledge base as indicated by the COFMC Competency
Assessment for Behavioral Healthcare Practitioners.
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Knowledge of current social and economic problems, principles of family
economics and budgeting, human relation, community, state and national health and welfare resources, social assistance requirements and psychological
terminology.
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Knowledge of emergency procedures, clinical policies and procedures, and infection control procedures.
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Knowledge of theoretical principles of Psychosocial Rehabilitation and knowledge of appropriate client recreational and group rehab activities.
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Attend all meetings, trainings, and/or other events as deemed mandatory by the
PSR Supervisor, Director of Behavioral Health, and/or by COFMC Admin.
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Document all other pertinent client information on a “BH Case Note” either in the
paper chart or in the client EHR in accordance to the acting practice of the BH department in a timely and efficient manner.
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Document services rendered in a weekly progress note through the use of an
electronic health record (EHR) in accordance to the acting practice of the
Behavioral Health department in a timely and efficient manner.
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Keep accurate van logs and document services rendered in accordance with
COFMC and the State of Oklahoma policies and procedures and submit monthly for review.
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Keep accurate weekly billing sheets and submit for review in a timely manner.
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Always maintain BHCM certification and remain in good standing with the State of Oklahoma.
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Participate in treatment team review meetings as they pertain to client services.
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Provide psychosocial education to SPMI clients regarding adult daily living skills
(ADL’s; personal hygiene, housekeeping, budgeting) and basic living skills (self advocacy, health/safety, and goal setting) through the format and/or use of
group discussion, group work, handouts, video(s) and outings.
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Provide transportation services to client(s) as assigned by the PSR Supervisor.
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Works cooperatively with all team members and departments.
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Works independently requesting assistance from supervisor only as needed.
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Abstains from criticizing COFMC, colleagues and supervisors.
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Demonstrates loyalty to COFMC, colleagues and supervisors.
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Demonstrates support of the mission and vision of COFMC.
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Accepts and participates in cross training.
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Takes initiative to identify skill development needs.
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Performs other duties as assigned.
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Exhibits enthusiasm, a positive attitude, and professionalism in the workplace
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Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation)
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Displays a friendly manner and is easy to approach
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Maintains a neat, clean, wellgroomed, appearance and dresses in accordance with the dress code policy
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Leaves personal problems out of the workplace
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Treats all coworkers with dignity and respect
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Abstains from gossip in the workplace
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Arrives on time and works through designated hours
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Completes tasks effectively, accurately and on time
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Demonstrates little or no absenteeism/follows leave guidelines
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Follows designated line of support
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Display a willingness and flexibility to respond to unusual jobrelated demands
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Manages time well
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Recognizes and assists others in the work of the department, even though the work may be outside of regular duties
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Shares equally in the workload of the department
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Works cooperatively with all team members and departments
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Works independently requesting assistance from supervisor only as needed
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Abstains from criticizing COFMC, colleagues and supervisors
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Demonstrates loyalty to COFMC, colleagues and supervisors
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Demonstrates support of the mission and vision of COFMC
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Accepts and participates in cross training
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Takes initiative to identify skill development needs
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Commitment to the mission of COFMC.
OUR MISSION The mission of The Clinic at Central Oklahoma Family Medical Center is to provide quality, comprehensive, and affordable care that improves the health and well-being of our communities. OUR VISION The vision of The Clinic at Central Oklahoma Family Medical Center is to provide a healthcare network that delivers the highest quality of care in our communities. We continuously strive to improve by cultivating strong relationships among patients, communities, and healthcare resources to promote health care for all.
