Top 1 Receptionist part time Jobs in Ada Ok

Front Desk Clerk
the Chickasaw Nation —Sulphur, OK
- Part-time
- Background check
- Sanitation
- Pass drug screening
2d

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Front Desk Clerk

the Chickasaw Nation -
Sulphur, OK

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Job Details

Part-time
2 days ago

Qualifications

Computer operation
High school diploma or GED
Desktop applications
Technical Proficiency

Full Job Description

We are currently looking for a Part Time 38 Front Desk Clerk to join our Chickasaw Retreat and Conference Center Hotel Unit 1 team located at the Chickasaw Retreat and Conference Center working. This is a 3rd shift position.

Summary:
Responsible for processing guest reservations, registrations, payments, departures, and answering the switchboard ensuring our guests have a positive experience.

Responsibilities:

Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Maintains a clean, organized work area and ensures a safe environment
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
Explains various aspects of programs, promotions, benefits, rewards and or requirements to internal and external customers, citizens, etc.
Cleans assigned area
Cleans and sweeps floors
Cleans and sanitizes bathrooms
May empty ash trays
Disposes of trash
May clean exterior areas such as parking lots and sidewalks
Aligns seats close to machines in gaming areas
Processes all inquiries received, arrange, coordinate and confirms all hotel reservations through the Lodging Management System (LMS)
Actively assists in marketing of casino, hotel, citizen, employee and/or other events, promotions and activities to both internal and external customers as assigned
Prepares daily reports
Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
Provides accurate change for cash purchases
Processes discounts, refunds, exchanges, coupons accurately
Balances register/terminal and completes reports for receipts, cash balance
May perform minor trouble shooting of POS
Maintains accurate cash count and assume responsibility for any shortages at end of shift
May be responsible to confirm POS pricing updates
Performs all other duties as assigned

Competencies:
Essential:

Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Ability to work independently
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Develop and apply proficiency in computer systems and applications as required by role and responsibilities
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Writes effective communications with team, departments, guests and management

Skills:

Experience:
Essential:

No prior experience required

Education:
Essential:

High School, GED or Equivalent

Credentials:
Essential:

Pass gaming background check
Gaming license or permit as required by assigned position

Working Conditions:
Essential:

May work where cigarette smoking occurs
Bright and Flashing lights
Customer service
Fast-paced environment
Computers, printers, phones
Communications phone, computer
Communications written, verbal
Intent to sell, increase sales, excellent service
Pass pre-employment drug test
Use computer up to 75% of shift
Operate normal office equipment
Sometimes lift and or carry up to 25 lbs
Sitting up to 100% of shift
Standing up to 75% of shift
Walking up to 25% of shift
May work day shift
May work evening shift
May work holidays
May work night shift
May be on-call
May work rotating shifts
May work weekend shift

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values
Mission:

To enhance the overall quality of life of the Chickasaw people.

Vision:

To be a nation of successful and united people with a strong cultural identity.

Core Values:

The Chickasaw People
Cultural Identity
Servant Leadership
Selflessness
Can Do Attitude
Perseverance
Stewardship
Trust and Respect
Loyalty
Honesty and Integrity
Teamwork

Apply Now

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