Top 209 Customer support & client services managers Jobs in Addison, Tx

Operations Manager (DAL)
CLEAR - Field —Dallas, TX
- $72,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
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8d
Dispatch Manager - Technician Routing
Kings III Emergency Communications —Coppell, TX
- $80,000 - $90,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Client Service Manager
Confidential —Dallas, TX
- Overtime
- Background check
- Military
- Mid-level
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19h
Customer Service Department Manager - Bilingual
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
Customer Service Manager
DHL —Roanoke, TX
- $70,000 - $104,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
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14d
Customer Relations Manager-Stonebriar
Stonebriar Chevrolet —Frisco, TX
- Full-time
- Background check
- 18 years or older
- Management
- Health insurance
- 401(k)
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Correspondence Team Manager, Client Service Center
Louis Vuitton —Irving, TX
- $80,000 - $100,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Customer Care Supervisor
Culligan Quench —Grapevine, TX
- $57,143 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Customer Care Supervisor, PSA
Collectors —Plano, TX
- $67,535 - $79,453 a year
- Email
- 6 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Contact Center Staffing Analyst- Remote
Texas Oncology —Dallas, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Master's degree
- Wellness program
- Disability insurance
Manager, Customer Service I
Chewy —Dallas, TX
- Full-time
- Mid-level
- Travel
- Mentoring
Customer Experience Manager
C2 GPS—Workforce Solutions Greater Dallas —Dallas, TX
- Spanish
- Clean driving record
- Word processing
- Paid parental leave
- Disability insurance
Client Experience Manager
SAGE INTEGRATION HOLDING S LLC —McKinney, TX
- $85,000 - $100,000 a year
- Full-time
- Clean driving record
- Construction site
- 5 years
- Paid holidays
- Health insurance
Quick Apply
1d
Supervisor, Customer Relations
Collectors —Plano, TX
- $67,535 - $79,453 a year
- Email
- Spanish
- 6 years
- Research
- Commuter assistance
- Paid holidays
Customer Care Red Alert Supervisor
Rooms To Go —Arlington, TX
- Full-time
- Mid-level
- US work authorization
- 2 years
- Disability insurance
- Health insurance
BDC Manager-Stonebriar
Stonebriar Chevrolet —Frisco, TX
- Full-time
- 18 years or older
- Dealership
- No experience needed
- 401(k) matching
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Manager Client Solutions Sr
Acosta —Lewisville, TX
- $72,600 - $90,800 a year
- Full-time
- Microsoft Outlook
- Business development
- Bachelor's degree
Quick Apply
6d
Senior Manager, Customer Support (Customer Experience & Support Operations)
Aurora Innovation —Dallas, TX
- $162,000 - $287,000 a year
- Weekends as needed
- Hybrid work
- Office
- Recruiting
- Organizational skills
Quick Apply
1d
Supervisor, Beckett Customer Care
Collectors —Plano, TX
- $67,535 - $79,453 a year
- Email
- Hybrid work
- 5 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Manager, Benefits & Activation
Benefit Harbor LP —Plano, TX
- $93,000 - $95,000 a year
- Extended hours
- Research
- Office
- 3 years
Quick Apply
13d

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customer support & client services managers jobs near addison, tx

Operations Manager (DAL)

CLEAR - Field -
Dallas, TX

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Job Details

$72,000 - $92,000 a year
8 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Bereavement leave
Life insurance

Qualifications

Employee misconduct investigations
Employee grievance management
Talent management
Customer satisfaction tracking
Mid-level
Compliance with security regulations
Sales team management
3 years
Airfield security procedures
Team development
Hiring
Professional development support
Team training
Sales coaching
Employee relations management
Mentoring
Recruiting
Security
Business operations
Customer service management
Sales leadership
Employee engagement
Transportation Security Administration (TSA) protocols
Leadership
Communication skills
Technical Proficiency
General management
Stakeholder relationship building

Full Job Description

About CLEAR:

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

The Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily operations of a team of hourly Ambassadors. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales.

Key Responsibilities Include:

Support the General Manager in all essential duties for the efficient operation of the station, creating an environment in which Ambassadors are able to perform duties related to security, service and sales.
Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
Assist with the recruitment, on-boarding, and development of Ambassadors while supporting a culture of continuous learning and development.
Coach, mentor, and train the team to meet sales and customer service goals and standards
Assist with employee relations matters & investigations as needed
Analyze key metrics, customer feedback and direct "on the floor" observations to make informed decisions on how to improve team performance
Build and foster internal and external stakeholder relationships & serve as a trusted member of your local station leadership team
Spend at least 80% of time on the floor in a customer-facing environment at the airport

Ideal candidates will have:

At least 3 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
Solid leadership and organizational skills, and ability to manage multiple priorities in an ever-changing environment
Experience with employee engagement, customer satisfaction, sales and adhering to compliance standards.
Proficiency in using technology daily in your work
Required to successfully complete a government background investigation
Ability to stand/walk for extended periods of time
Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)

The base salary range for this role is $72,000-$92,000 / year depending on level of skills and experience.

This range represents the combined base salary and incentive compensation consistent with our current compensation program for this position at CLEAR. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance.

Perks of Being a Team Member at CLEAR!

Competitive compensation structure with base and target bonus
3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
$100 monthly wellness stipend for health and fitness-related expenses
401k Retirement Plan with company match
Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance
Family Planning benefits through KindBody
Paid Parental Leave
Family, Military & Bereavement Leave Program
Emotional Well Being Assistance
Ongoing training & development programs to grow & advance your career with a growing company!
Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!

Terms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

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Refine Your Search

customer support & client services managers jobs in addison, tx

Operations Manager (DAL)

Dispatch Manager - Technician Routing

Client Service Manager

Customer Service Department Manager - Bilingual

Customer Service Manager

Customer Relations Manager-Stonebriar

Correspondence Team Manager, Client Service Center

Customer Care Supervisor

Customer Care Supervisor, PSA

Contact Center Staffing Analyst- Remote

Manager, Customer Service I

Customer Experience Manager

Client Experience Manager

Supervisor, Customer Relations

Customer Care Red Alert Supervisor

BDC Manager-Stonebriar

Manager Client Solutions Sr

Senior Manager, Customer Support (Customer Experience & Support Operations)

Supervisor, Beckett Customer Care

Manager, Benefits & Activation

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