Top 20679 Product support Jobs in Addison, Tx

Software Quality Assurance Engineer
ApproveShield, LLC —Richardson, TX
- $70,000 - $85,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
CRM & LOYALTY ANALYTICS ANALYST
Sally Beauty Holdings, LLC —Plano, TX
- Full-time
- Hybrid work
- Computer Science
- Office
- Residential
- Store discount
- Paid holidays
10d
Quality Engineer Specialist - Digital Retail Accounts
PNC Financial Services Group —Dallas, TX
- $75,000 - $137,500 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
7d
Test Automation Engineer
Ethos Group —Irving, TX
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
Personal Assistant
Aborder Products Inc. —Irving, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
[Entry Level] Software Tester (2605-3)
JND —Plano, TX
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
[Entry Level] Software Tester / Field Tester (2605-3)
JND —Plano, TX
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
IT Desktop Support Analyst
TreeHouse Foods —Carrollton, TX
- $63,500 - $95,300 a year
- Full-time
- 6 years
- Mid-level
- Office
- Paid training
- Tuition reimbursement
8h
Product Support Engineer
Kyndryl —Dallas, TX
- $63,360 - $137,040 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Commercial
- Health insurance
- Dental insurance
7d
Product Specialist
GEICO —Richardson, TX
- $65,600 - $129,150 a year
- Full-time
- Research
- Mid-level
- Office
6h
Product Support Engineer
Samsung —Plano, TX
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Wellness program
- Health insurance
Application Support Analyst II: Card Services
Jack Henry & Associates —Allen, TX
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
Product Support Agent III
RealPage, Inc. —Richardson, TX
- $21.54 - $36.63 an hour
- Overtime
- Hybrid work
- Microsoft Outlook
- Ability to climb stairs
- Bachelor's degree
- Paid holidays
- Dental insurance
Support Tech
HOMEVESTORS OF AMERICA INC —Dallas, TX
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Technical Support Engineer
YugabyteDB —Dallas, TX
- $90,000 - $120,000 a year
- Remote
- Mid-level
- US work authorization
- Linux
- Health insurance
- Retirement plan
IT Support Lead
Raising Cane's —Plano, TX
- Full-time
- Office
- Senior level
Quick Apply
QA Tester
OxeFit, Inc. —Farmers Branch, TX
- $65,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Product Support Engineer - Level 2
Kyndryl —Dallas, TX
- $92,040 - $209,880 a year
- Full-time
- Remote
- Mid-level
- Mentoring
- Commercial
- Health insurance
- Dental insurance
10d
Customer Service Associate
The Travelers Companies, Inc. —Richardson, TX
- $37,400 - $61,600 a year
- Hybrid work
- High school diploma or GED
- Children
- Communication skills
- Wellness program
- Paid holidays

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product support jobs near addison, tx

Software Quality Assurance Engineer

ApproveShield, LLC -
Richardson, TX

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Puppeteer
Computer Science
Bug Tracking (Quality assurance practices)
Software Engineering
SQL databases
Tooling
Database testing
Cucumber
Selenium
Programming languages
JavaScript
System testing
Continuous integration
Ruby
Cypress
DevOps automation
Python

Full Job Description

Software QA Engineer (Mid-Level)

Location: 3400 N Central Expy Richardson, TX 75080
Job Type: Full-time
Department: Engineering
Experience Level: Mid-Level (2–5 years)

As a Software QA Engineer, you will play a key role in ensuring the quality and reliability of our products across multiple platforms. You will collaborate closely with developers, product managers, and senior QA staff to design and execute tests, build automation, and continuously improve our QA processes. This role is ideal for a skilled QA professional who has strong hands-on experience and is ready to take ownership of major testing initiatives while continuing to grow their technical depth.

Responsibilities

Develop, maintain, and execute automated test suites using tools such as Selenium, Cypress, Playwright, or similar frameworks.
Contribute to the creation of test plans, test cases, and test strategies for web, mobile, and API-based systems.
Perform functional, regression, integration, exploratory, and API testing across complex software environments.
Collaborate with product managers and developers to understand requirements and define clear acceptance criteria.
Participate in root cause analysis and help implement corrective and preventive actions.
Support the design and execution of performance, load, and security tests with guidance from senior team members.
Work with engineering teams to improve CI/CD integration, test coverage, and overall QA efficiency.
Assist with User Acceptance Testing (UAT) coordination and test data preparation.
Help maintain test environments, manage test data, and contribute feedback on new QA tools or technologies.
Document and communicate test results, defects, and quality metrics to stakeholders in a clear and structured manner.

Requirements

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
2–5 years of experience in software quality assurance and testing methodologies.
Proficiency in at least one automated testing framework (e.g., Selenium, Cypress, Playwright, TestNG, JUnit).
Programming or scripting skills in languages such as JavaScript, Python, Java, or C#.
Experience with API testing tools such as Postman, REST Assured, or SoapUI.
Familiarity with CI/CD pipelines, DevOps workflows, and automated testing integration.
Experience using test management and bug tracking tools (JIRA, TestRail, Zephyr).
Understanding of database testing and writing basic to intermediate SQL queries.
Solid understanding of web technologies, cross-browser testing, and responsive UI validation.
Strong analytical and problem-solving skills with attention to detail.
Effective verbal and written communication skills.

Bonus Skills (Preferred)

Experience with cloud-based testing platforms (BrowserStack, Sauce Labs, AWS Device Farm).
Familiarity with security testing practices and tools (e.g., OWASP guidelines).
Exposure to Docker/Kubernetes environments or containerized testing.
Knowledge of microservices testing, distributed systems, or service virtualization.
Software testing certifications (ISTQB, CSTE, or similar).
Experience with test data management or synthetic data generation.
Understanding of accessibility testing standards (WCAG, Section 508).
Exposure to shift-left testing, static analysis, or quality gates in CI/CD.
Experience in Agile/Scrum environments or familiarity with TDD principles.
Knowledge of observability/monitoring tools (Splunk, New Relic, DataDog).

Job Type: Full-time

Projected Total Compensation: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Richardson, TX 75080

Quick Apply

Refine Your Search

product support jobs in addison, tx

Software Quality Assurance Engineer

CRM & LOYALTY ANALYTICS ANALYST

Quality Engineer Specialist - Digital Retail Accounts

Test Automation Engineer

Personal Assistant

[Entry Level] Software Tester (2605-3)

Customer Support Specialist

[Entry Level] Software Tester / Field Tester (2605-3)

IT Desktop Support Analyst

Product Support Engineer

Product Specialist

Product Support Engineer

Application Support Analyst II: Card Services

Product Support Agent III

Support Tech

Technical Support Engineer

IT Support Lead

QA Tester

Product Support Engineer - Level 2

Customer Service Associate

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