Top 1864 Customer solutions specialist Jobs in Addison Il

ADA Eligibility Specialist
Transdev —Chicago, IL
- Up to $60,000 a year
- Full-time
- Microsoft PowerPoint
- Bilingual
- Microsoft Word
- Health savings account
- Disability insurance
Quick Apply
AR/AP Specialist
ALYCE Paris —Addison, IL
- $30 - $36 an hour
- 8 hour shift
- Mid-level
- Office
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Set Up Technician
Novolex —Franklin Park, IL
- $28.73 - $34.14 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Ocean LCL Import Specialist
JobSquad Staffing Solutions —Franklin Park, IL
- $28 - $35 an hour
- Monday to Friday
- Customer service
- Mid-level
- 3 years
Quick Apply
7d
Sourcing Specialist
Midland —Wheeling, IL
- $80,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Basic math
- Mid-level
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Customer Experience Specialist
Shevick Sales Corp —Niles, IL
- $50,000 - $55,000 a year
- 8 hour shift
- Background check
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
Support Specialist (Chat, Emails, Calls) Remote
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- Monday to Friday
- Remote
- Bachelor's degree
- No degree
- Typing
- Paid training
- Commuter assistance
Customer Solutions Specialist - Level 1
Wespath Benefits and Investments —Glenview, IL
- From $56,000 a year
- Call employer
- Hybrid work
- Word processing
- Office
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Customer Solution Specialist
AMMEGA —Carol Stream, IL
- Full-time
- Microsoft Outlook
- Mid-level
- Analysis skills
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Customer Service Specialist
Bel Group —Chicago, IL
- $60,000 - $70,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
4d
Customer Account Specialist
PLZ Corp —Downers Grove, IL
- $59,000 - $65,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
7d
Customer Service Specialist
Midwest Salt & Grit One —Winfield, IL
- $48,000 - $53,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Disability insurance
- Health insurance
Quick Apply
Call Center Specialist- R&W (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account
Customer Service Specialist
Network Distribution —Schaumburg, IL
- $50,000 - $60,000 a year
- Microsoft Outlook
- Salesforce
- Writing skills
- Profit sharing
- Wellness program
Quick Apply
Desktop Support Specialist - Entry Level
SDI Presence —Chicago, IL
- $21.15 - $24.04 an hour
- Weekends as needed
- Background check
- Data analysis skills
- In-person
- Wellness program
- Disability insurance
Quick Apply
13d
Customer Experience Specialist
The Chicago Housing Authority —Chicago, IL
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Disability insurance
- Health insurance
15h
Communications Specialist
Barrow Wise Consulting —Chicago, IL
- $65,000 - $91,000 a year
- Full-time
- Remote
- Mid-level
- Organizational skills
- 4 years
- Health insurance
- 401(k)
Quick Apply
Customer Solutions Specialist (Hybrid-Chicago, IL)
Byline Bank. —Chicago, IL
- $21.63 - $26.92 an hour
- Full-time
- Hybrid work
- Spanish
- High school diploma or GED
- Analysis skills
Customer Sales Specialist I
Arrow Electronics, Inc. —Downers Grove, IL
- $27.56 - $33.69 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Word processing
- Office
- Health savings account
- Paid holidays
Specialist Quality Solutions
Medline Industries —Northfield, IL
- $79,000 - $119,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Travel
- Health insurance
- 401(k)

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ADA Eligibility Specialist

Transdev -
Chicago, IL

Quick Apply

Job Details

Full-time
Up to $60,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Retirement plan

Qualifications

Disability support services
Microsoft PowerPoint
Bilingual
Microsoft Word
Behavioral observation
Confidential information handling
Microsoft Excel
Microsoft Outlook
ADA accessibility regulations
Experience working with individuals with disabilities
Customer service
Interviewing clients
Patient assessment
Bachelor's degree
Experience working with adults with disabilities
Interviewing
Typing
Physical assessments
Disability rights laws
Office experience

Full Job Description

The ADA Eligibility Specialist is responsible for reviewing ADA paratransit application materials, supplemental intake and professional verification forms, conducting in-person interview for applicants, and performing functional assessments with applicants to determine eligibility for ADA paratransit service.

The ADA Eligibility Specialist is also responsible for maintaining accurate documentation and providing final eligibility determinations to the Client. This position is based in Chicago, IL in supporting the Regional Transportation Authority (RTA).

Transdev is proud to offer:

Competitive compensation package of minimum $54,000 – maximum $60,000

Benefits include:

Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

Determines final eligibility based upon the application, interview, functional assessment and any supplemental information
Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
Determine what functional assessments the applicant will be required to undergo
Provide written eligibility determination documentation to Client within ADA required and contracted time frame
Reads and interprets ADA paratransit applications, intake forms, and professional verification forms
Review interview results and application paperwork and follow up on assessments and professional verification, as needed
Provide further written documentation to Client upon request
Assist the leadership team in identifying process improvement opportunities
Conduct functional physical and/or cognitive assessment with applicants that may include:
Physical Functional Assessment using an indoor course
FACTS
MMSE
Tinetti Balance and Gait Assessment
Beck’s Assessment
Apply information obtained to determine applicant’s capability to independently ride fixed route transportation
Provide required forms to administrative personnel for data-entry and eligibility letter generation
Participate in staff meetings with leadership and/or Client
Participate in community outreach and education as needed
Participate in initial and on-going training as required by Transdev and Client
Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for Transdev and Client
Build rapport and communicate effectively with Transdev and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service
Participate in appeals process, upon request
Maintain a positive attitude when interacting with individuals, support Staff and caregivers
Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training

Qualifications:

Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field
Willing to accept relevant experience and specialized certifications in lieu of a Bachelor’s degree (Certifications can include: COTA, OT, PT)
3+ years of professional experience working with individuals with disabilities
Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adults
Experience conducting information-gathering relating to ADA Paratransit eligibility
Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint)
Knowledge of the public transportation system & services
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diverse population
Ability to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to established protocols
Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certification letters
Desire to learn additional programs
Excellent organizational and multi-tasking skills
Ability to work flexible hours
Ability to adapt to a rapidly changing environment
Ability to work under limited supervision
Ability to make clear and factual observations
Additional language skills are preferred
Ability to maintain high level of confidentiality

Physical Requirements:

The essential functions of this position require the ability to:

Work outside in varying temperature, weather, and humidity conditions as needed.
Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Type: Full-time

Pay: Up to $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

professional: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer solutions specialist jobs in addison il

ADA Eligibility Specialist

AR/AP Specialist

Set Up Technician

Ocean LCL Import Specialist

Sourcing Specialist

Customer Experience Specialist

Support Specialist (Chat, Emails, Calls) Remote

Customer Solutions Specialist - Level 1

Customer Solution Specialist

Customer Service Specialist

Customer Account Specialist

Customer Service Specialist

Call Center Specialist- R&W (Remote)

Customer Service Specialist

Desktop Support Specialist - Entry Level

Customer Experience Specialist

Communications Specialist

Customer Solutions Specialist (Hybrid-Chicago, IL)

Customer Sales Specialist I

Specialist Quality Solutions

I want to receive the latest job alert for customer solutions specialist in addison il

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