Top 194 guest service agent Jobs in addison il

Guest Service Agent
Level Hospitality, LLC. —Chicago, IL
- $16.60 - $18.00 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
University Club of Chicago —Chicago, IL
- $23.50 - $25.00 an hour
- Weekends as needed
- Customer service
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Assistant Front Office Manager
Renaissance Chicago North Shore —Northbrook, IL
- $55,000 a year
- Overtime
- Inventory management
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Supervisor
Holiday Inn Express —Elgin, IL
- $14 - $19 an hour
- 8 hour shift
- Hospitality
- Customer service
- Mid-level
- Flexible schedule
Quick Apply
Front Desk Agent
Emily Management LLC —Chicago, IL
- $23 an hour
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Flexible spending account
- Employee assistance program
Quick Apply
Front Desk Agent
Motel 6 / Studio 6 —Villa Park, IL
- $15 - $16 an hour
- Part-time
- Hotel
- US work authorization
- Organizational skills
- Flexible schedule
Quick Apply
Night Auditor
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
5d
Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
KMS INVESTMENT LLC —Bensenville, IL
- $52,000 - $60,000 a year
- Weekends as needed
- Mid-level
- Hotel
- In-person
- Employee discount
- Opportunities for advancement
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Front Desk Agent-Fulltime Flexible Shifts
DoubleTree by Hilton Chicago O'Hare IL —Rosemont, IL
- $19.50 an hour
- Weekends as needed
- English
- Hotel
- Communication skills
- Free parking
- Paid training
Quick Apply
Front Desk Agent
Courtyard Bloomingdale —Bloomingdale, IL
- $16 - $17 an hour
- Computer literacy
- Hotel
- High school diploma or GED
(PT) Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Part-time
- Sales
- Writing skills
- Basic math
Front Desk Agent
Fairfield Inn & Suites —Lombard, IL
- From $17 an hour
- Part-time
- Management
- Sales
- Windows
- Paid holidays
- Health insurance
Quick Apply
13h
Guest Service Agent
SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale —Burr Ridge, IL
- $16 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Night Auditor
Hersha Hospitality Management, LP —Elmhurst, IL
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
5d
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Night Auditor
SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale —Burr Ridge, IL
- $19 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Front Desk Agent/Night Auditor
Holiday Inn & Suites Carol Stream —Carol Stream, IL
- $17 - $19 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent
Warwick Allerton Chicago —Chicago, IL
- $21 - $23 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
Quick Apply
Front Desk Agent
Hilton Garden Inn Chicago Downtown Riverwalk —Chicago, IL
- $20 - $22 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Basic math
Quick Apply

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guest service agent jobs near addison il

Guest Service Agent

Level Hospitality, LLC.
Chicago, IL

Quick Apply

Job Details

Part-time | Full-time
$16.60 - $18.00 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Teamwork
Guest relations
Night audit
High school diploma or GED
Organizational skills
Property management systems (PMS)
OPERA

Full Job Description

About Us

Welcome to Level Hospitality, where our management team brings a wealth of extensive and diverse expertise in the realms of development, construction, and hospitality management. We are dedicated to a focused vision, unwavering values, and bold long-term strategies, which have solidified our enduring reputation for reliability and professionalism in the industry. At Level Hospitality, we pride ourselves on working hand in hand with property owners, partners, and fellow hospitality experts. Our collaborative approach ensures the precise and efficient development and management of our hotels, allowing us to consistently deliver exceptional results.

Job Summary:

As a Guest Service Agent, you will be the first point of contact for guests, ensuring a warm and efficient welcome. You will be responsible for managing check-ins and check-outs, handling reservations, and addressing guest inquiries with professionalism and poise. As well as audits, balances, and reports on the various areas of the hotel (e.g., food and beverage, rooms, front desk, gift shop, etc.) to provide accurate and timely financial information on the hotel’s operational performance for the day. Your role includes collaborating with other departments to enhance guest experiences. A successful candidate will possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.

Upsell additional facilities and services, when appropriate
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like OPERA.
Customer service attitude
Excellent communication and organizational skills
Perform all other duties and tasks as assigned.

Essential Duties and Responsibilities

Perform all check-in and check-out tasks
Greet and welcome guests in a professional and friendly manner.
Manage room reservations and cancellations.
Answer phone calls and respond to guest inquiries.
Coordinate with housekeeping and maintenance as needed
Handle guest complaints or special requests efficiently.
Maintain a clean and organized front desk area.
Excellent communication and organizational skills
Upsell additional facilities and services, when appropriate.
Perform all other duties and tasks as assigned.

If you are passionate about the hospitality industry and are eager to contribute to a dynamic and forward-thinking team, we invite you to join us at Level Hospitality. We offer a vibrant work environment where your professional growth and personal well-being are our priorities. Apply today and be part of a company that values innovation, integrity, and collaboration. Let's create exceptional experiences together!

Job Types: Full-time, Part-time

Pay: $16.60 - $18.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have prior experience managing check-in and check-out tasks in a hospitality setting? If so, what systems or software have you used?
How do you utilize your communication skills to enhance guest interactions? Share an example where effective communication led to improved guest satisfaction.
Can you provide an example of a time when your problem-solving skills were crucial in ensuring a positive guest outcome?
Shift expectations include weekdays, weekends, overnight, and holidays. Are you able to meet these shift expectations?

Education:

High school or equivalent (Preferred)

Experience:

QUORE: 1 year (Preferred)
Hotel Guest Service Agent: 1 year (Required)
PMS - Opera: 1 year (Required)

Shift availability:

Overnight Shift (Required)

Work Location: In person

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