Top 472 It technician Jobs in Addison Tx

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
Quick Apply
12d
Technician - IT Service Desk
Sunoco LP —Dallas, TX
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
7d
IT Support Specialist
Scorpion Enterprises, LLC —Addison, TX
- $55,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
4h
Senior Desktop Support Technician
Cain Watters & Associates, LLC —Frisco, TX
- $31 - $40 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
IT Helpdesk Technician
AEG- Corporate —Addison, TX
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
14d
Service Desk Technician II
AXS —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
IT Service Support Technician for MSP
SolutionOne Consulting, Inc. —Allen, TX
- $25 - $30 an hour
- Weekends as needed
- Azure
- Mid-level
- Office
Quick Apply
IT Specialist
Healthmark Group —Addison, TX
- $19 - $24 an hour
- Full-time
- Inventory management
- HIPAA
- Mid-level
Quick Apply
Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years
Help Desk Analyst
Methodist Health System —Dallas, TX
- Weekends as needed
- Computer science
- Computer Science
- Military
11d
IT Warehouse Technician
Community Choice Financial Family of Brands —Carrollton, TX
- Full-time
- Mid-level
- High school diploma or GED
- Warehouse
- Paid training
- Health savings account
13d
Service Desk Analyst
Kronia Technologies —Dallas, TX
- $25 - $45 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Paid time off
Quick Apply
11d
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
FTE - Help Desk Technician
DALLAS THEOLOGICAL SEMINARY —Dallas, TX
- $45,000 - $55,000 a year
- Full-time
- Classroom
- Computer science
- Computer Science
6d
Endpoint Support Technician
Jack Henry & Associates —Allen, TX
- $49,750 - $62,250 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Irving, TX
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Windows
Quick Apply
IT Help Desk specialist
Intratek Computer Inc —Dallas-Fort Worth, TX
- Up to $25 an hour
- Contract
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply

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it technician jobs near addison tx

Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in addison tx

Help Desk Analyst

Help Desk Technician

Technician - IT Service Desk

IT Support Specialist

Senior Desktop Support Technician

IT Helpdesk Technician

Service Desk Technician II

IT Service Support Technician for MSP

IT Specialist

Help Desk Support II

Help Desk Analyst

IT Warehouse Technician

Service Desk Analyst

IT Help Desk Analyst

FTE - Help Desk Technician

Endpoint Support Technician

Tier 1, IT Help Desk Support

IT Helpdesk Support

Service Desk Technician

IT Help Desk specialist

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