Top 51 Client service specialist Jobs in Akron, Oh

Client Support Specialist – Standard Commercial Lines
SeibertKeck Insurance Partners —Fairlawn, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
19h
Customer Service Specialist
SOPREMA —Wadsworth, OH
- 8 hour shift
- Background check
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Cuyahoga Falls, OH
- $16.83 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Multi-Location Customer Service Specialist
Sherwin-Williams —Strongsville, OH
- $16.83 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
9d
Resident Services Specialist 2
ACCESS, Inc —Akron, OH
- $16 an hour
- Part-time
- Background check
- Ability to climb stairs
- Children
- Wellness program
- Health savings account
Quick Apply
Customer Service Specialist
Allstate Insurance Agency - Scott Tatro —Akron, OH
- $38,000 - $48,000 a year
- Full-time
- Office
- High school diploma or GED
- Business Administration
- Paid time off
- 401(k) matching
Quick Apply
Client Support Specialist – Small Business Unit
SeibertKeck Insurance Partners —Fairlawn, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Office
- Paid parental leave
- Health savings account
Quick Apply
19h
Client Service Specialist
Klie Law Offices, PLLC —Canton, OH
- $55,000 - $70,000 a year
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Client Service Specialist/Financial Paraplanner
Golden Reserve LLC —Akron, OH
- $70,000 - $100,000 a year
- Overtime
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Therapeutic Behavioral Services Specialist (TBS)
Psychosocial Therapies —Akron, OH
- Full-time
- 18 years or older
- Mid-level
- 3 years
- Paid holidays
- Paid time off
Quick Apply
Client Account & Inventory Specialist
GBS Corp. —North Canton, OH
- Full-time
- Mid-level
- Office
- US work authorization
- Profit sharing
- Health insurance
Quick Apply
Client Service Specialist
MAI WEALTH MANAGEMENT, INC. —Independence, OH
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Customer Service Specialist - Payee Center
CommQuest Services Inc —Canton, OH
- Email
- Background check
- Pass drug screening
- Office
Quick Apply
Client Support Specialist
Guard 1 by TimeKeeping Systems —Solon, OH
- $50,000 - $58,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
EMIS Services Specialist
NEOnet —Cuyahoga Falls, OH
- From $48,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Client Relations Specialist
National Asset Recovery Specialists, Inc. —Middleburg Heights, OH
- $20 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Paid time off
Quick Apply
Therapeutic Behavioral Support Specialist (Case Manager)
Red Oak Behavioral Health —Akron, OH
- $40,000 a year
- Full-time
- School experience
- Nursing
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Private Client Banker - Springfield - Springfield, OH
JPMorganChase —Akron, OH
- Weekends as needed
- Military
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
1d
Client Support Specialist Mon-Fri 7:30am - 5:30pm
Vital Holdings LLC —Brooklyn Heights, OH
- Full-time
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Medical Receptionist PRN
Concentra —Canton, OH
- PRN
- Microsoft Excel
- Microsoft Outlook
- Inventory management
12d

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Client Support Specialist – Standard Commercial Lines

SeibertKeck Insurance Partners
Fairlawn, OH

Quick Apply

Job Details

Full-time
19 hours ago

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Opportunities for advancement
Life insurance
Referral program

Qualifications

Customer communication
Commercial insurance policies
Property & Casualty License
High school diploma or GED

Full Job Description

Client Support Specialist – Standard Commercial Lines

Location: Ohio, Kentucky or Florida

Employment Type: Full-Time, Hybrid, based in one of our locations

Why Join Us?

Build a rewarding career in the commercial insurance industry with opportunities for growth and advancement.
Work in a supportive, collaborative environment focused on teamwork and exceptional client service.
Take advantage of ongoing training, licensing support, and continuing education opportunities.
Gain valuable experience with commercial insurance operations, carrier systems, and diverse client accounts.
Develop your technical insurance expertise while expanding your professional skills and industry knowledge.

Position Summary

We are seeking a Client Support Specialist who provides administrative and technical support to the Commercial Lines Department by assisting with the daily processing of incoming and outgoing business activities. This position partners closely with Commercial Account Managers and Producers to deliver prompt, efficient, and high-quality service to clients while ensuring the accuracy of policy servicing, documentation, and account maintenance.

The ideal candidate is an experienced Commercial Lines professional who possesses strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a deadline-driven environment.

Essential Responsibilities

Process policy audits received from carriers and refer items to the Commercial Account Manager (CAM) when applicable, following agency audit procedures.
Review and process endorsements and policy change requests for accuracy after they have been ordered by the CAM, including carrier follow-up as needed.
Prepare endorsement summaries and supporting documentation.
Assist Account Managers with pre-renewal marketing activities.
Process and review renewal policies for accuracy and completeness.
Prepare renewal certificates of insurance and basic new certificates as directed by the CAM.
Update policy information, billing screens, company commissions, producer codes, company codes, and status codes within agency management systems.
Process agency-billed invoices related to endorsements and audits.
Obtain, organize, and file electronic documents from carrier websites into ImageRight.
Assist in developing initial client proposals for review by the Account Manager.
Navigate carrier websites to obtain renewals, endorsements, invoices, policy documents, and other account-related information.
Maintain accurate client records and policy documentation in accordance with agency standards and procedures.
Provide timely and professional support to Account Managers, Producers, carriers, and clients.

Qualifications

Education and Experience

High school diploma or GED required.
Minimum of two (2) years of Commercial Lines Property & Casualty insurance experience.
Current and active Ohio Property & Casualty (P&C) License required.

Professional Development

Maintain a current Ohio P&C License.
Participate in continuing education and insurance-related professional development, such as CISR, CIC, or similar industry designation programs.

Knowledge, Skills, and Abilities

Strong understanding of commercial insurance policies, coverages, endorsements, renewals, and audits.
Ability to review certificate holder requirements and verify applicable policy coverages.
Knowledge of certificate wording requirements and the ability to coordinate with insureds regarding required coverage additions, quotations, and compliance needs.
Exceptional attention to detail with the ability to identify missing coverages, coverage gaps, and policy discrepancies.
Proficiency in Microsoft Office applications, including Excel and Word.
Proficient in AMS360, ImageRight, internet research, and carrier web portals.
Ability to effectively navigate multiple carrier websites to obtain policy documents, invoices, endorsements, and renewal information.
Strong analytical, organizational, and decision-making skills.
Excellent verbal and written communication skills.
Professional demeanor and commitment to delivering exceptional customer service.
Ability to adapt to changing priorities while adhering to agency guidelines, procedures, and service standards.
Ability to work independently, prioritize competing responsibilities, and manage a high-volume workload with accuracy and efficiency.

Benefits

Health, dental and vision insurance from day one
Company-funded health savings account (HSA)
Life insurance, short and long-term disability insurance
401(k) with employer match
Paid time off, including summer hours and paid parental leave
Hybrid work location
And much more!

About Us

With 100+ years of history behind every client relationship, we’ve built a reputation on integrity, expertise, and the dedication of our people. That commitment has earned us recognition as a Top Insurance Employer and Top Insurance Workplace by Insurance Business America, a spot among the Top 100 Independent Insurance Agencies by Insurance Journal, and distinction as a leading Northeast Ohio agency by Crain’s Cleveland Business.

Founded in Akron, OH in 1910, we’ve grown to 250+ employees across 20+ locations in Ohio, Kentucky and Florida, while maintaining the personal, relationship driven service that sets us apart.

If you’re passionate about service, enjoy working with people, and want to build a rewarding career with a company that values both professional achievement and personal fulfillment, you’ll thrive at SeibertKeck Insurance Partners.

Our competitive edge comes from:

Regional specialization and deep market knowledge
Client education that emphasizes prevention over reaction
Access to regional, national, and international insurance markets
A reliable in-house claims service team that advocates for clients when it matters most

At SeibertKeck Insurance Partners, we go beyond premium. We reduce costs through proprietary risk-management and loss-control strategies, negotiate the best possible rates through strong carrier relationships, and support clients with responsive, around-the-clock claims partners.

We’re proud of where we’ve been, and even more excited about where we’re going!

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, disability, age, or any other protected characteristic.

www.seibertkeck.com

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Fairlawn, OH 44333

Quick Apply

Refine Your Search

client service specialist jobs in akron, oh

Client Support Specialist – Standard Commercial Lines

Customer Service Specialist

Bilingual Multi-Location Customer Service Specialist (Spanish)

Multi-Location Customer Service Specialist

Resident Services Specialist 2

Customer Service Specialist

Client Support Specialist – Small Business Unit

Client Service Specialist

Client Service Specialist/Financial Paraplanner

Therapeutic Behavioral Services Specialist (TBS)

Client Account & Inventory Specialist

Client Service Specialist

Customer Service Specialist - Payee Center

Client Support Specialist

EMIS Services Specialist

Client Relations Specialist

Therapeutic Behavioral Support Specialist (Case Manager)

Private Client Banker - Springfield - Springfield, OH

Client Support Specialist Mon-Fri 7:30am - 5:30pm

Medical Receptionist PRN

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