Top 250 Customer advocate Jobs in Akron, Oh

Regional Customer Success Agent
Avtron Power Solutions —Valley View, OH
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Compliance Officer
Helping Hands Behavioral LLC —Fairlawn, OH
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Up to 50% travel
- Research
- Paid holidays
- Paid time off
Quick Apply
Provider Contracting Lead Analyst - Cigna Healthcare - Cleveland, OH
The Cigna Group —Akron, OH
- $71,400 - $119,000 a year
- Online Application
- Customer service
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
Scattered Site PSH Case Manager
COMMUNITY SUPPORT SERVICES INC —Akron, OH
- $19 - $25 an hour
- Full-time
- Addiction Medicine
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Patient Registration, COE Center of Excellence
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Hospital
- AD&D insurance
- Disability insurance
Patient Navigator
Pinnacle Fertility —Akron, OH
- $22 - $26 an hour
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Non Medical Health Advocate
Equitas Health, Inc. —Akron, OH
- $20.43 - $22.83 an hour
- Weekends as needed
- HIPAA
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Brand Ambassador
Sandpiper Productions —Akron, OH
- $62,400 - $72,800 a year
- Weekends as needed
- Bar
- 21 years or older
- Reliable transportation
- Flexible schedule
Quick Apply
Customer Service Representative
Mactac North America —Stow, OH
- Full-time
- Ability to walk for extended periods
- ERP systems
- Research
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Associated Materials Innovations —Cuyahoga Falls, OH
- $21 an hour
- Mid-level
- Residential
- 3 years
Quick Apply
Client Coordinator
Maxim Healthcare —Canton, OH
- $22 - $25 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Patient Registration, ER/L&D BARBERTON HOSP.
Summa Health —Barberton, OH
- $18.31 - $21.97 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Inpatient
- AD&D insurance
- Disability insurance
13d
Sr. Customer Success Representative
Concora Credit Inc. —Akron, OH
- 8 hour shift
- 11+ years
- Mid-level
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
Employee Life Cycle (HR) Manager
Wyant Woods Healthcare Center —Akron, OH
- $60,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Cafe Associate
Sam's Club —Cuyahoga Falls, OH
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Produce Associate
Sam's Club —Cuyahoga Falls, OH
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Employee Relationship Manager - Financial Wellness Solutions
PNC Financial Services Group —Akron, OH
- $41,250 - $68,750 a year
- Full-time
- Mid-level
- Office
- Business development
- Wellness program
- Health savings account
(Akron) Wireless Retail Sales Advocate – Rymco LLC
Rymco, LLC —Akron, OH
- $16 - $24 an hour
- Full-time
- English
- Communication skills
- Entry level
- Paid training
- Dental insurance
Quick Apply
Healthcare Recruiter
Maxim Healthcare —Canton, OH
- $21.64 an hour
- Full-time
- Marketing
- Customer service
- Office
- Profit sharing
- Paid training
Quick Apply
Customer Care Advocate I, 1st Shift
Regal Rexnord —Twinsburg, OH
- Online Application
- Computer literacy
- ERP systems
- Residential
- Health savings account
- AD&D insurance

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customer advocate jobs near akron, oh

Regional Customer Success Agent

Avtron Power Solutions
Valley View, OH

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching

Qualifications

Computer operation
Microsoft Excel
Virtual client meetings
Customer returns handling
Customer support ticket management
Face-to-face client meetings
Productivity software
Client email correspondence
Client interaction via phone calls

Full Job Description

COMPANY OVERVIEW:

Founded in 1953 Avtron has a long history of manufacturing market leading power test solutions. Now with a global footprint and sales into some of the largest industrial projects, Avtron will continue to push the envelope of what’s possible in the electrical test environment. Avtron Power Solutions manufacture and distribute market leading load bank solutions for mission critical applications. We have the largest portfolio in the industry and can meet the highest load testing standards with our intelligent SIGMA load bank control system.

POSITION SUMMARY:

The National Customer Success Agent serves as the main point of contact for customers, providing order updates, resolving issues, and coordinating with internal teams to ensure on-time delivery and exceptional service.

DUTIES AND RESPONSIBILITIES:

Essential Functions:

Customer Relationship Management: Build and maintain strong, long-term relationships with customers, acting as their primary point of contact post-sale. Manage customer service inquiries via email, chat, and phone, ensuring timely and professional responses.
Customer Advocacy: Act as an advocate for the customer internally, ensuring deadlines are met, products are delivered to specification, and commitments are fulfilled on time.
Customer Onboarding: Assist new customers in onboarding by guiding them through the setup, usage best practices, and support resources to ensure a smooth and successful start.
Order and Delivery Oversight: Monitor customer orders, coordinate with logistics and production, and ensure timely delivery and communication.
Issue Resolution: Handle and resolve customer complaints concerns in a timely and professional manner.
Cross-Functional Coordination: Collaborate with engineering, technical support, logistics, and production teams to ensure customer needs are met and exceeded expectations.
Performance & Improvement: Execute on defined KPIs and contribute to continuous improvement initiatives aimed at maximizing service levels and customer experience
Documentation: Maintain accurate records of customer interactions, issues, and resolutions

Additional Responsibilities:

Participate in annual customer business review meetings
Expedites backorders and process customer returns.
Travel less than 5%

MINIMUM QUALIFICATIONS:

Bachelor’s Degree from an accredited college or university in a relevant field or equivalent level of experience is preferred
2-4 years of relevant inside sales or customer service experience
Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
Experience using SAP and CRMs systems a plus
Creative problem-solver with outstanding customer service skills

EDUCATION, SKILLS, AND EXPERIENCE:

Education:

Bachelor’s Degree from an accredited college or university in a relevant field or equivalent level of experience is preferred

Skills

Creative problem-solver with outstanding customer service skills
Strong verbal and written communication skills
Excellent organizational and time management skills
Team player who works well individually, as well as part of a team
Proven ability to manage multiple large accounts and coordinate cross-functional support.
Excellent communication, problem-solving, and relationship-building skills.

Experience

2-4 years of relevant inside sales or customer service experience.

COMPUTER SKILLS:

Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
Experience using SAP and CRMs systems a plus

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k) 6% Match
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in akron, oh

Regional Customer Success Agent

Compliance Officer

Provider Contracting Lead Analyst - Cigna Healthcare - Cleveland, OH

Scattered Site PSH Case Manager

Patient Registration, COE Center of Excellence

Patient Navigator

Non Medical Health Advocate

Brand Ambassador

Customer Service Representative

Customer Service Representative

Client Coordinator

Patient Registration, ER/L&D BARBERTON HOSP.

Sr. Customer Success Representative

Employee Life Cycle (HR) Manager

Cafe Associate

Produce Associate

Employee Relationship Manager - Financial Wellness Solutions

(Akron) Wireless Retail Sales Advocate – Rymco LLC

Healthcare Recruiter

Customer Care Advocate I, 1st Shift

I want to receive the latest job alert for customer advocate in akron, oh

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