Top 451 Member service representative Jobs in Akron, Oh

Patient Access Representative Copley Medical Group
University Hospitals —Fairlawn, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
Patient Access Representative Internal Medicine Specialist
University Hospitals —Cuyahoga Falls, OH
- $15.00 - $23.14 an hour
- Internal Medicine
- High school diploma or GED
- Organizational skills
Call Center Representative - Roadside Assistance
AAA East Central —Independence, OH
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
Patient Service Representative Gastroenterology
Akron Children's Hospital —Akron, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Patient Service Representative
Akron Children's Hospital —Twinsburg, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
3d
Patient Access/Central Scheduling (Full-Time)
Crystal Clinic Orthopaedic Center —Akron, OH
- $17 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Member Service Representative (FPY)
Akron Area YMCA —Akron, OH
- $11 an hour
- 18 years or older
- Computer literacy
- 16+ years old
Quick Apply
Patient Access Representative II OB/GYN, Garfield/Broadview Heights/Twinsburg
University Hospitals —Garfield Heights, OH
- $16.40 - $25.66 an hour
- Surgery
- Mid-level
- High school diploma or GED
PERSONAL SERVICE REPRESENTATIVE 1
7 17 Credit Union —Kent, OH
- Office
- High school diploma or GED
- Travel
Quick Apply
Business Development Representative
WARDJet LLC —Tallmadge, OH
- $60,000 - $80,000 a year
- Full-time
- CRM software
- Background check
- Mid-level
- Health savings account
- Health insurance
Quick Apply
11d
Customer Service Supervisor
H-P Products —Louisville, OH
- Full-time
- Microsoft Excel
- 5 years
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
12d
Revenue Cycle Manager, Customer Service & Self-Pay
Revcare, Inc. —Fairlawn, OH
- 8 hour shift
- Microsoft Excel
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
2d
Spectrum - Outside Sales - Virtual Hiring Event! (40K Base Salary + Uncapped Commission)
Spectrum —Independence, OH
- $75,000 - $105,000 a year
- Weekends as needed
- English
- Office
- Residential
- Mileage reimbursement
- Health insurance
6d
Member Service Representative
Crunch Fitness - Fit Fusion —Brunswick, OH
- $10 - $15 an hour
- Part-time
- CPR Certification
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Licensed Insurance Representative
Scott McEvoy Insurance Agency —Cleveland, OH
- $75,000 - $100,000 a year
- Contract
- Hybrid work
- Background check
- In-person
- Communication skills
Quick Apply
Territorial Vehicle Acquisition Specialist I (Sales Rep)
CarGroup Holdings LLC —Stow, OH
- $36,500 a year
- Full-time
- High school diploma or GED
- Driver's License
- Entry level
- Wellness program
- Paid holidays
Quick Apply
2d
Automotive Sales Representative
Ganley Buick GMC of Strongsville —Strongsville, OH
- $80,000 - $150,000 a year
- Weekends as needed
- Background check
- Hospitality
- 18 years or older
- Paid training
- Paid holidays
Quick Apply
Territorial Vehicle Acquisition Specialist I (Sales Rep)
CarGroup Holdings LLC —Bedford Heights, OH
- $36,500 a year
- Full-time
- High school diploma or GED
- Driver's License
- Entry level
- Wellness program
- Paid holidays
Quick Apply
2d
Customer Service Coordinator
Genie of Fairview —Richfield, OH
- $20 an hour
- Weekends as needed
- High school diploma or GED
- In-person
- Business
- Paid training
- Paid holidays
Quick Apply
8d
Entry-Level B2B Sales Representative
Summit Building Services —Stow, OH
- $45,000 - $52,000 a year
- Full-time
- Research
- Business development
- Communication skills
- Travel reimbursement
- Health insurance
Quick Apply

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Patient Access Representative Copley Medical Group

University Hospitals -
Fairlawn, OH

Apply Now

Job Details

$15.00 - $23.14 an hour

Qualifications

Patient question and concern management
High school diploma or GED
Patient data collection
Clinical confidentiality policies

Full Job Description

A Brief Overview

The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience.

What You Will Do

Checking patients in and/or out for medical visits
Answering the phone to address patient inquiries and scheduling appointments.
Assists patients with enrolling and utilizing MyChart.
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
Communicating information and important details to other medical care team
May contact insurance companies regarding coverage, preapprovals, billing and other issues
Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
Assist with completion of various types of paperwork and forms.
Effectively work EPIC workques, worklist and inbasket messages.
Schedules referrals and follow-up visits.
Accurate and timely scanning of documents into EPIC

Additional Responsibilities

Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.
Actively participates in UH emergency preparedness.
Maintains a clean and organized work area.
Will be cross-trained to perform other duties as assigned.
May be scheduled to work at off-sites.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

High School Equivalent / GED (Required)
Associate's Degree or progress towards degree (Preferred)
Medical Terminology (Preferred)

Work Experience

1+ years Customer Service (Required)
1+ years Customer Service in healthcare (Preferred)

Knowledge, Skills, & Abilities

Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency)
Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency)
Strong organizational skills (Required proficiency)
Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency)
Attention to detail to ensure all patient information is accurate and available (Required proficiency)
Compassion to help patients and caregivers in difficult situations (Required proficiency)
Understanding of the importance of confidentiality (Required proficiency)
Basic knowledge of electronic health records and basic medical terminology (Preferred proficiency)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely up to 20 lbs
Carrying Rarely up to 20 lbs
Pushing Rarely up to 20 lbs
Pulling Rarely up to 20 lbs
Climbing Rarely up to 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

Apply Now

Refine Your Search

member service representative jobs in akron, oh

Patient Access Representative Copley Medical Group

Patient Access Representative Internal Medicine Specialist

Call Center Representative - Roadside Assistance

Patient Service Representative Gastroenterology

Patient Service Representative

Patient Access/Central Scheduling (Full-Time)

Member Service Representative (FPY)

Patient Access Representative II OB/GYN, Garfield/Broadview Heights/Twinsburg

PERSONAL SERVICE REPRESENTATIVE 1

Business Development Representative

Customer Service Supervisor

Revenue Cycle Manager, Customer Service & Self-Pay

Spectrum - Outside Sales - Virtual Hiring Event! (40K Base Salary + Uncapped Commission)

Member Service Representative

Licensed Insurance Representative

Territorial Vehicle Acquisition Specialist I (Sales Rep)

Automotive Sales Representative

Territorial Vehicle Acquisition Specialist I (Sales Rep)

Customer Service Coordinator

Entry-Level B2B Sales Representative

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