Top 6 Phone operator Jobs in Akron, Oh

Patient Registration, Telephone Operator Liaison
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Disability insurance
Guest Services Operator, PRN, 3pm - 11pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Part-time
- Microsoft Excel
- Hospital
- High school diploma or GED
Quick Apply
Receptionist - PRN
Ernest Health —Akron, OH
- Full-time
- Hospital
- Word processing
- Computer literacy
- Wellness program
- Health savings account
Guest Services Operator, PRN, 7am - 3pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Part-time
- Microsoft Excel
- High school diploma or GED
- 1 year
Quick Apply
Guest Services Operator, PRN, 11pm - 7am
Western Reserve Hospital —Cuyahoga Falls, OH
- Part-time
- Microsoft Excel
- Hospital
- High school diploma or GED
Quick Apply
OPERATOR - COMMUNICATIONS
Aultman Health Foundation —Alliance, OH
- Hospital
- Computer literacy
- High school diploma or GED

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Patient Registration, Telephone Operator Liaison

Summa Health -
Akron, OH

Apply Now

Job Details

Full-time
$17.43 - $20.92 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan
Pet insurance

Qualifications

Customer communication
High school diploma or GED
Typing
Medical terminology

Full Job Description

Summa Connect - 1:30pm-10:00pm

Full-Time, e/o Weekend & Holiday Rotation

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary:
Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns.
Performs patient information queries, answers general information questions. Provides a high level of customer service to present a positive impression of Summa Health.

Minimum Qualifications:

Formal Education Required:

High school diploma/GED required
Post high school level coursework in healthcare, accounting, business, public relations or related field.

Experience and Training Required:

One (1) year experience performing customer service or general office support experience in any industry. Contact or call center experience preferred.
Experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus
Ability to pass typing test administered by Human Resources of 25 WPM
Ability to pass medical terminology exam administered by Human Resources

Other Skills, Competencies and Qualifications:

Population Specific Competency: Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
Knowledge of keyboard with high accuracy and Microsoft Office products (Excel, Word, Outlook)
Demonstrates communication, organizational and interpersonal skills.
Ability to work well within a team environment by offering and accepting honest and constructive feedback, supporting team goals, encouraging fellow team members.
Ability to be highly motivated, work independently, make decisions, and work in a fast-paced stressful environment.
Attentiveness to detail.
Organizational Competencies: Appearance, Attitude, Courtesy, Concern, Communication, Teamwork, Safety.
Functional Competencies: Customer Service Orientation, Access Operations, Quality & Compliance Management, Physician & Patient Relations, Documentation & Reporting, Employee Engagement
Personal Attributes: Customer Focus, Adaptability and Flexibility, Ability to understand and follow directions, Communication, Professionalism, Enthusiasm, Positivity, Integrity/ethical standards, Results-oriented, Organizational skills with strong attention to detail.

Level of Physical Demands:

Ability to sit for extended periods up to 10 hours
Work every other Weekend, evenings, and holidays as assigned
Reliable Transportation required
Ability to adjust work hours to meet business demands as required

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

Basic Life and Accidental Death & Dismemberment (AD&D)
Supplemental Life and AD&D
Dependent Life Insurance
Short-Term and Long-Term Disability
Accident Insurance, Hospital Indemnity, and Critical Illness
Retirement Savings Plan
Flexible Spending Accounts – Healthcare and Dependent Care
Employee Assistance Program (EAP)
Identity Theft Protection
Pet Insurance
Education Assistance
Daily Pay

Apply Now

Refine Your Search

phone operator jobs in akron, oh

Patient Registration, Telephone Operator Liaison

Guest Services Operator, PRN, 3pm - 11pm

Receptionist - PRN

Guest Services Operator, PRN, 7am - 3pm

Guest Services Operator, PRN, 11pm - 7am

OPERATOR - COMMUNICATIONS

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