Top 962 Customer service Jobs in Akron Oh

Dispatcher, Life Science - 3rd Shift
US Pack Services LLC —Akron, OH
- $20 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply
Medical Receptionist/Front Desk - Cuyahoga Falls
Pioneer Physicians Network —Cuyahoga Falls, OH
- $17.79 - $21.00 an hour
- Full-time
- Word processing
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
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Customer Service Representative
Home Genius Exteriors —Kent, OH
- $23 - $50 an hour
- Full-time
- Entry level
- Paid training
- Health insurance
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Customer Success Representative I (CSR I)
Etactics, Inc. —Hudson, OH
- From $20 an hour
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Health insurance
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Call Center Customer Service
LeafHome —Hudson, OH
- $17 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid parental leave
- Health insurance
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Call Center Representative - Roadside Assistance
AAA East Central —Independence, OH
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
Representative Needed for Inbound Customer Service Role
Disabled Veteran Solutions —Akron, OH
- $18 - $19 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
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2d
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
Whole Foods Market —Akron, OH
- $16.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Guest Services Operator, Full-time 36 Hours, 3pm - 11pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Full-time
- Microsoft Excel
- High school diploma or GED
- 1 year
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20h
Customer Solutions Coordinator
US Foods, Inc. —Twinsburg, OH
- $24.49 - $40.82 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
Medical Call Center Agent
Optum —Cuyahoga Falls, OH
- $16 - $29 an hour
- Overtime
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
Customer Service Representative
Associated Materials Innovations —Cuyahoga Falls, OH
- $21 an hour
- Mid-level
- Residential
- 3 years
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Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Akron, OH
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Dental insurance
Quick Apply
1d
Front Desk Concierge
Meadow Falls of Bath —Akron, OH
- Part-time
- Computer literacy
- Administrative experience
- High school diploma or GED
Quick Apply
Retail Customer Service Associate
FedEx Office —Akron, OH
- $17.00 - $19.98 an hour
- Full-time
- High school diploma or GED
- Project management
- Cleaning
4d
Consumer Relations Representative 1
The Goodyear Tire & Rubber Co. —Akron, OH
- Online Application
- High school diploma or GED
- Communication skills
- Entry level
Front Desk Clerk/Weekends and Evenings/Full-Time
Courtyard by Marriott Akron Downtown —Akron, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
9d
Front Desk Receptionist
Fairlawn Country Club —Akron, OH
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Service Coordinator
SAGE INTEGRATION HOLDING S LLC —Kent, OH
- $25 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
PASS Specialist
Planned Parenthood of Greater Ohio —Akron, OH
- $19 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Case management
- Paid parental leave
- AD&D insurance

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Dispatcher, Life Science - 3rd Shift

US Pack Services LLC -
Akron, OH

Quick Apply

Job Details

Full-time
$20 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
401(k)
Paid time off
Life insurance
Paid sick time

Qualifications

Customer communication
Microsoft Excel
High school diploma or GED
Client database systems
Data integrity and documentation
Productivity software
Cross-functional communication
Quality data entry
Customer data entry

Full Job Description

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.

Find out more at: www.gouspack.com

At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more!

USPack’s Benefits for Full Time positions include:

401(K)
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays

USPack’s Benefits for Part Time positions include:

401(K)
Paid Sick Time

The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments

To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties and Responsibilities - Customer and Contractor Support:

Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems.
Assist Independent Contractors with route completion issues, escalations, and general operational support needs.
Build positive relationships with customers and contractors to strengthen service satisfaction and retention.

Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination:

Process routed, on-demand, and special delivery orders in accordance with established standards and procedures.
Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints.
Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met.

Essential Job Duties and Responsibilities - Administrative and Operational Support:

Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs).
Maintain and log Proof of Delivery (POD) documentation within required timeframes.
Track shipments via GPS and proactively resolve delays or service interruptions.
Conduct post-flight and trace investigations as needed to support continuous service improvement.
Generate daily reports summarizing transportation issues and proposed corrective actions.

Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting:

Manage incoming emails, electronic filing, and system data related to customer and contractor records.
Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary.

Knowledge/Skills/Abilities Requirements:

Strong communication skills, both written and verbal, across all organizational levels.
Exceptional attention to detail and accuracy in data entry and recordkeeping.
Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment.
Strong critical thinking and problem-solving abilities.
Ability to work independently as well as collaboratively within a team environment.
Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems.
Ability to handle multiple priorities and meet deadlines under pressure.
Bilingual (English-Spanish) preferred.

Education/Experience/Certificates/Licenses Requirements:

High school diploma required; Associate’s Degree preferred.
Minimum of 2–3 years’ experience in customer service, call center operations, logistics, or administrative support roles.
Employees assigned to support Life Science customer(s) must successfully complete a TSA Security Threat Assessment and all required TSA security training prior to performing any function involving unescorted access to regulated cargo, and must obtain and maintain all required Life Science certifications within ninety (90) days of hire. These are bona fide, federally-mandated qualification standards and conditions of employment. Failure to obtain or maintain these qualifications will result in ineligibility to continue in the role, consistent with applicable law.
Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred.
Knowledge of aviation or airline networks is a plus.

Permanent schedule:

Shift Days: Tuesday through Saturday OR Sunday through Thursday

Shift Hours: 9:30pm - 6am (Available to work extra hours, weekends, and holidays preferred.)

Payrate: $20 per hour

At USPack, our values are at the heart of everything we do, every day. They’re living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us.

We are:

Driven by integrity – We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success.

Driven by a passion for service – We’re driven by doing more, by empowering others to succeed. We’re proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it’s a way of life. It’s our passion.

Driven by collaboration – We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success.

Driven by accountability – We’re driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don’t just say it, we show it. We make it happen and we measure it.

Driven by innovation – We’re driven by what’s now and what’s next. For us it’s about never settling for the status quo. It’s about staying one step ahead and embracing change. It’s about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible.

If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: Recruiting(AT)gouspack.com

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

customer service jobs in akron oh

Dispatcher, Life Science - 3rd Shift

Medical Receptionist/Front Desk - Cuyahoga Falls

Customer Service Representative

Customer Success Representative I (CSR I)

Call Center Customer Service

Call Center Representative - Roadside Assistance

Representative Needed for Inbound Customer Service Role

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Guest Services Operator, Full-time 36 Hours, 3pm - 11pm

Customer Solutions Coordinator

Medical Call Center Agent

Customer Service Representative

Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

Front Desk Concierge

Retail Customer Service Associate

Consumer Relations Representative 1

Front Desk Clerk/Weekends and Evenings/Full-Time

Front Desk Receptionist

Service Coordinator

PASS Specialist

I want to receive the latest job alert for customer service in akron oh

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Essential Job Duties and Responsibilities - Customer and Contractor Support:

Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination:

Essential Job Duties and Responsibilities - Administrative and Operational Support:

Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting:

Knowledge/Skills/Abilities Requirements:

Education/Experience/Certificates/Licenses Requirements:

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