Top 493 Family support specialist Jobs in Akron Oh

GDI - Benefits & Leave Specialist
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $70,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Disability insurance
- Paid sick time
1d
Intake Specialist: Multiple Positions Open-2 (English and Bilingual/Spanish)
Bright Beginnings ESCNEO —Independence, OH
- $33,087 - $43,427 a year
- Multiple hires
- Spanish
- Experience working with individuals with disabilities
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
4d
Recovery Specialist - In Home Private Care Giver
Fidelity Health Care —Ohio
- CPR Certification
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Intervention Specialist
ACCEL Schools —Akron, OH
- $42,000 - $55,000 a year
- Classroom
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
7d
Case Manager/Therapeutic Behavior Support Specialist (TBS)
Charak Center for Health and Wellness —Stow, OH
- From $16 an hour
- Part-time
- Bilingual
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Support Specialist
Louisa Ridge Adult Day Services Inc —Cuyahoga Falls, OH
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
Quick Apply
Domestic Violence Shelter Crisis Intervention Specialist - PT
Hope and Healing Survivor Resource Center —Akron, OH
- $17 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- 401(k)
- 401(k) matching
Quick Apply
5d
Patient Service Specialist
Cleveland Clinic —Akron, OH
- $15.75 - $21.65 an hour
- Part-time
- Hospital
- Basic math
- Windows
- Health insurance
- Dental insurance
Recruitment Research Specialist
Direct Recruiters, Inc. —Cleveland, OH
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Direct Support Professional - Day Program - 1st SHIFT/MONDAY-FRIDAY!!
Midwest Family of Companies —Kent, OH
- From $14 an hour
- Online Application
- Driver's License
- 21 years or older
- Entry level
- Paid training
- Paid holidays
5d
Delivery Scheduler
Arhaus LLC —Boston Heights, OH
- Full-time
- Office
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
Medicaid Eligibility Specialist
Cuyahoga County Board of Developmental Disabilities —Highland Hills, OH
- $56,385 - $63,000 a year
- Online Application
- Hybrid work
- Pass drug screening
- Mid-level
- Office
- Mileage reimbursement
- Paid holidays
8d
Patient Access Representative Internal Medicine Specialist
University Hospitals —Cuyahoga Falls, OH
- $15.00 - $23.14 an hour
- Internal Medicine
- High school diploma or GED
- Organizational skills
Family/Parent Peer Support Specialist - Mobile Response (MRSS)
Coleman Health Services —Canton, OH
- From $18 an hour
- Full-time
- Addiction Medicine
- Caregiving
- High school diploma or GED
- Paid time off
- Flexible schedule
Quick Apply
Clerical Specialist (CREO)
Community Action Akron Summit —Akron, OH
- $17.22 an hour
- Email
- Writing skills
- Basic math
- Office
- 403(b) matching
- Paid holidays
Supply Chain Specialist
Kids Dental Brands —Cuyahoga Falls, OH
- $65,000 - $75,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Children
- Wellness program
- Paid holidays
Quick Apply
Domestic Violence Shelter Crisis Intervention Specialist
Hope and Healing Survivor Resource Center —Akron, OH
- $17 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Social Service Worker 3– Family Team Meeting (FTM) Coordinator
County of Portage —Ravenna, OH
- From $23.44 an hour
- Full-time
- Writing skills
- Mid-level
- Driver's License
Direct Support Specialist (DSP)
Louisa Ridge Adult Day Services, Inc. —Cuyahoga Falls, OH
- Weekends as needed
- High school diploma or GED
- Data entry
- Organizational skills
Quick Apply
PASS Specialist
Planned Parenthood of Greater Ohio —Akron, OH
- $19 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Case management
- Paid parental leave
- AD&D insurance
13d

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GDI - Benefits & Leave Specialist

Great Day Improvements: A Family of Brands -
Twinsburg, OH

Apply Now

Job Details

Full-time
$70,000 - $75,000 a year
1 day ago

Benefits

Disability insurance
Paid military leave
Paid sick time

Qualifications

Affordable Care Act (ACA)
Systems integration
Data Integration (Data management)
ADA accessibility regulations
Payroll deduction management
FMLA
State-specific regulations in benefits management
Caseload management
Vendor coordination
HIPAA
COBRA management
HR legal compliance
Workers' compensation insurance knowledge
Employee data management
Bachelor's degree
Disability benefits programs
Vendor relationship management
Disability benefits management
Health insurance management
Disability rights laws
Excel data analysis
Disability insurance management

Full Job Description

Overview:

Great Day Improvements - Benefits & Leave Specialist - Twinsburg, OH

Location: Twinsburg, OH

Job-Type: Hybrid, 3 days on-site
Salary Range: $70,000–$75,000 annually
FLSA Status: Exempt

Great Day Improvements is seeking an experienced Benefits & Leave Specialist to join our Human Resources team. This role will serve as the day-to-day owner and subject matter resource for employee leave administration while also supporting the broader benefits function.

You will independently manage employee leave cases from initial intake through return to work and case closure, ensuring leaves are administered accurately, consistently, and in compliance with federal, state, and local requirements. This role is ideal for someone who understands the complexity of leave administration, can confidently navigate overlapping leave and disability programs, and brings both strong attention to detail and a thoughtful employee-service mindset.

Responsibilities:

Leave Administration

Independently manage the full lifecycle of employee leaves, including FMLA, ADA/reasonable accommodations, state and local paid and unpaid leave, paid sick leave, personal and military leave, disability-related leave, and other protected leaves from initial intake through return to work and case closure.
Determine eligibility, qualifying reasons, applicable protections, concurrent leave requirements, notices, certifications, recertifications, designation, intermittent or reduced-schedule leave, entitlement exhaustion, extensions, and return-to-work requirements.
Coordinate complex and overlapping leave programs, including FMLA, ADA, state/local leave, STD/LTD, workers' compensation, company leave, and PTO/FTO, while tracking leave balances, documentation deadlines, extensions, and return-to-work dates.
Partner with HR, managers, payroll, disability carriers, workers' compensation partners, and other stakeholders to ensure leave entitlement, pay, benefits continuation, job protection, work restrictions, light duty, transitional work, and accommodation requirements are administered correctly.
Manage the return-to-work process, including fitness-for-duty documentation, restrictions, accommodations, transitional work, leave extensions, and final case closure.
Serve as the primary point of contact for employees throughout the leave process, providing clear, timely, empathetic communication regarding rights, responsibilities, documentation, deadlines, pay, benefits, and return-to-work expectations.
Maintain accurate, confidential, and audit-ready records within the HRIS and leave management systems; independently resolve routine and complex cases and escalate high-risk or legally complex matters as appropriate.
Develop and maintain leave procedures, forms, employee communications, manager guidance, and standard operating procedures.

Benefits, Systems & Open Enrollment

Support day-to-day benefits administration, including enrollments, qualifying life events, terminations, eligibility changes, benefit records, deductions, invoices, carrier files, and employee inquiries.
Partner with payroll to ensure benefit deductions, elections, and leave-related pay are accurate and appropriately coordinated.
Maintain benefit and leave plans, eligibility rules, and event processing within ADP Workforce Now or a comparable HRIS; audit system data and troubleshoot enrollment, eligibility, file-feed, and integration issues.
Support integrations and file feeds between the HRIS and benefit carriers, COBRA, FSA/HSA, disability, leave, retirement, and other third-party vendors.
Assist with system testing, validation, configuration changes, and implementation of system updates.
Support annual open enrollment, including system setup and testing, employee communications and FAQs, enrollment monitoring, issue resolution, election validation, and carrier transmission files.

Compliance, Reporting & Employee Support

Support compliance with federal, state, and local benefits and leave requirements, including FMLA, ADA, ACA, COBRA, HIPAA, ERISA, and applicable state and local leave laws.
Prepare benefits and leave reports, audits, annual filings, required notices, and data for internal stakeholders and external vendors.
Maintain process documentation and standard operating procedures to support consistent, compliant administration.
Educate employees and managers on benefit options, leave rights and responsibilities, enrollment processes, and system navigation while providing professional, confidential, and empathetic support.

Qualifications:

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field strong preferred.
2–5+ years of benefits administration experience, including hands-on leave of absence case management.
Working knowledge of FMLA, ADA/reasonable accommodation requirements, and state and local leave laws, including experience administering leave across multiple states.
Hands-on experience administering benefits and leave within ADP Workforce Now or a comparable HRIS platform.
Strong understanding of benefits and leave compliance requirements, including FMLA, ADA, ERISA, ACA, COBRA, and HIPAA.
Experience working with benefit carriers, disability vendors, leave administrators, workers' compensation partners, and other third-party vendors.
Knowledge of payroll processes related to benefit deductions and leave pay, along with experience with file feeds, EDI transmissions, integrations, or system testing.
Familiarity with ACA reporting and compliance processes.
Strong Excel, reporting, data-analysis, organizational, and time-management skills.
Excellent written and verbal communication skills with the judgment, empathy, discretion, and attention to detail required to manage sensitive employee situations.
Ability to independently manage multiple active cases and deadlines while collaborating effectively across HR and the broader organization.

Preferred

Professional certification such as CLMS, CEBS, SHRM-CP, or SHRM-SCP.
Strong hands-on experience with ADP Workforce Now.
Experience managing complex or overlapping leave, disability, workers' compensation, and accommodation cases.

GDI is an Equal Employment Opportunity Employer

#INDGDI

Apply Now

Refine Your Search

family support specialist jobs in akron oh

GDI - Benefits & Leave Specialist

Intake Specialist: Multiple Positions Open-2 (English and Bilingual/Spanish)

Recovery Specialist - In Home Private Care Giver

Intervention Specialist

Case Manager/Therapeutic Behavior Support Specialist (TBS)

Support Specialist

Domestic Violence Shelter Crisis Intervention Specialist - PT

Patient Service Specialist

Recruitment Research Specialist

Direct Support Professional - Day Program - 1st SHIFT/MONDAY-FRIDAY!!

Delivery Scheduler

Medicaid Eligibility Specialist

Patient Access Representative Internal Medicine Specialist

Family/Parent Peer Support Specialist - Mobile Response (MRSS)

Clerical Specialist (CREO)

Supply Chain Specialist

Domestic Violence Shelter Crisis Intervention Specialist

Social Service Worker 3– Family Team Meeting (FTM) Coordinator

Direct Support Specialist (DSP)

PASS Specialist

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