Top 287 Senior service associate Jobs in Akron Oh

Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
- $24 - $27 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Military
Quick Apply
District Loss Prevention Manager
TJ Maxx —Strongsville, OH
- $95,800 - $122,100 a year
- Full-time
- Mid-level
- Recruiting
- Leadership
- Health savings account
- Paid holidays
4d
Geotechnical Field Professional
Geo-Technology Associates Inc. —Alliance, OH
- Clean driving record
- Civil engineering
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
Field Controls Technician
Thermo Systems LLC —Ohio
- Full-time
- Travel
- US work authorization
- Entry level
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Sales Associate - Club Pilates
Xponential Fitness —Chagrin Falls, OH
- Part-time
- Computer literacy
- English
- Travel
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Senior Tax Accountant
Persinger & Associates Inc. —Aurora, OH
- $74,000 - $110,000 a year
- Full-time
- CPA
- 5 years
- Finance
- Continuing education credits
- AD&D insurance
Quick Apply
Pharmacy Director
PharMerica —Medina, OH
- $147,680 - $158,080 a year
- Full-time
- Clean driving record
- Computer literacy
- Supervising experience
- Disability insurance
- Dental insurance
Assistant Center Director - $2,000 SIGN ON BONUS!!
Clever Bee Academy —Akron, OH
- $45,000 - $47,000 a year
- Full-time
- Background check
- Classroom
- CPR Certification
- Continuing education credits
- Health insurance
Quick Apply
Sales Associate - Club Pilates
Xponential Fitness —Solon, OH
- Part-time
- Computer literacy
- English
- Travel
Quick Apply
Senior Program Manager
Safran Electrical & Power —Twinsburg, OH
- $105,000 - $134,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Health savings account
- Relocation assistance
Quick Apply
Transportation Manager
US Foods, Inc. —Twinsburg, OH
- $60,000 - $100,000 a year
- Full-time
- Inventory control
- Computer literacy
- Mid-level
- Employee stock purchase plan
- Disability insurance
Lifestyle Assistant - Part Time
Maplewood at Cuyahoga Falls LLC —Cuyahoga Falls, OH
- Part-time
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Housekeeper
StoryPoint —Medina, OH
- Full-time
- Travel
- Apartments
- 1 year
Quick Apply
Server
StoryPoint —Medina, OH
- $13.50 - $15.00 an hour
- Part-time
- Travel
- Ability to lift 25 pounds
- Entry level
Quick Apply
Engineering Technician
Mar-Bal Inc —Chagrin Falls, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d
Logistics Brokerage Manager
Kenan Advantage Group —North Canton, OH
- 5 years
- Office
- Microsoft Office
Associate Clinical Sales Consultant, Specialty Nutrition Systems - Ohio (Columbus, Cleveland)
Avanos Medical —Ohio
- $63,000 - $76,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- RN License
- Health insurance
- 401(k) matching
Dishwasher/Stock Full Time
Altenheim Senior Living —Strongsville, OH
- Up to $15.50 an hour
- Full-time
- Background check
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Delivery Driver (non CDL)
HD Supply —Solon, OH
- $22.00 - $25.30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Commuter assistance
- AD&D insurance
7d
Lead, HR Business Partner
Bridgestone Americas —Akron, OH
- Full-time
- 6 years
- Bachelor's degree
- US work authorization
6d

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senior service associate jobs near akron oh

Cyber Security Analyst I

Fortress SRM LLC
Independence, OH

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Qualifications

Customer communication
Windows
CompTIA Security+

Full Job Description

The Cyber Security Analyst I is an entry-level position within Fortress SRM’s 24x7x365 Security Operations Center (SOC). This role supports the detection, analysis, and initial response to cybersecurity alerts and incidents across client environments under the guidance of senior analysts and SOC leadership.

The Analyst I focuses on foundational security operations, alert triage, monitoring, documentation, and client communication while developing core cybersecurity skills. This role is ideal for individuals early in their cybersecurity career seeking hands-on experience in a Managed Security Services Provider (MSSP) environment.

Work schedules are determined based on SOC coverage needs.

Key Responsibilities

Security Monitoring & Alert Triage

Monitor security alerts and tickets generated by SOC tools and client environments.
Perform initial triage of alerts related to endpoint protection, email security, patching, backups, and system health.
Identify false positives and escalate suspicious or confirmed threats according to documented procedures.
Follow established runbooks and Standard Operating Procedures (SOPs).

Incident Support

Assist senior analysts with security incident investigations and response activities.
Collect relevant logs, screenshots, and system information to support analysis.
Document incident details clearly and accurately in the ticketing system.
Escalate incidents promptly when thresholds or risk indicators are met.

Endpoint, Patching & Monitoring Support

Monitor alerts from RMM, EDR, backup, and monitoring tools.
Assist with patching validation and remediation tracking.
Support routine endpoint security tasks under supervision.
Help produce basic patching and monitoring reports.

Email & User Security

Assist with analysis of phishing, spam, and suspicious emails.
Support remediation steps such as user guidance, password resets, or isolation actions as directed.
Promote basic cyber hygiene and security awareness best practices.

Documentation & Operations

Maintain accurate and timely ticket notes, actions taken, and resolution summaries.
Follow client-specific procedures and escalation paths.
Contribute to knowledge base articles and operational documentation.
Participate in shift handoffs and SOC communications.

Learning & Development

Actively participate in training, shadowing, and mentorship opportunities.
Develop foundational skills in security tools, threat analysis, and incident handling.
Stay current on common threats, attack techniques, and defensive practices.

Required Qualifications

Education & Experience
- Associate or Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field
  OR equivalent military training/experience
  OR 0–2 years of relevant IT or cybersecurity experience.
Exposure to one or more of the following areas preferred:
- IT support or service desk
- Security monitoring or SOC environments
- Basic networking or system administration
- Vulnerability scanning or patching support
Certifications
- CompTIA Security+ (required or ability to obtain within defined timeframe)
- CompTIA A+ or Network+ preferred
- Interest in pursuing advanced security certifications encouraged
Technical Skills (Foundational)
- Basic understanding of Windows and macOS operating systems
- Familiarity with Active Directory and user account management
- Awareness of common cybersecurity threats (phishing, malware, ransomware)
- Basic understanding of networking concepts (IP, DNS, VPN)
- Willingness to learn SIEM, EDR, and security monitoring tools

Core Competencies

Team-Oriented – Works well with peers and senior analysts in a collaborative SOC environment.
Attention to Detail – Accurately documents findings and follows procedures.
Analytical Curiosity – Asks questions and seeks to understand alerts and outcomes.
Adaptability – Comfortable working shifts in a fast-paced, alert-driven environment.
Client Awareness – Understands the importance of clear, professional communication.
Reliability – Demonstrates consistent attendance, punctuality, and accountability.

Why Join Fortress SRM

Entry point into a professional cybersecurity career within a real-world SOC.
Hands-on exposure to modern security tools, threats, and client environments.
Structured learning, mentorship, and clear career progression to Analyst II.
Supportive team culture focused on growth, training, and operational excellence.
Opportunity to build a strong cybersecurity foundation across multiple industries.

This shift works Wednesday - Saturday 9:30PM - 7:30AM EST.

Quick Apply

Refine Your Search

senior service associate jobs in akron oh

Cyber Security Analyst I

District Loss Prevention Manager

Geotechnical Field Professional

Field Controls Technician

Sales Associate - Club Pilates

Senior Tax Accountant

Pharmacy Director

Assistant Center Director - $2,000 SIGN ON BONUS!!

Sales Associate - Club Pilates

Senior Program Manager

Transportation Manager

Lifestyle Assistant - Part Time

Housekeeper

Server

Engineering Technician

Logistics Brokerage Manager

Associate Clinical Sales Consultant, Specialty Nutrition Systems - Ohio (Columbus, Cleveland)

Dishwasher/Stock Full Time

Delivery Driver (non CDL)

Lead, HR Business Partner

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