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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!
Senior Workday Integration Engineer
Location: Dallas, TX or Akron, OH (Hybrid)
POSITION SUMMARY:
The Senior Workday Integration Engineer is responsible for maintaining, supporting, and enhancing Signet’s Workday cloud‑based HCM and Payroll platform, with primary ownership of Workday integrations and Workday Extend–based solutions. This role serves as a senior technical contributor and subject matter expert across Workday integrations—including Core Worker, Core Benefits, and Core Payroll connectors—Extend‑driven business automation, and cross‑system workflows supporting internal and external applications.
The role actively supports production operations, including issue resolution, planned maintenance, Workday feature releases, integration upkeep, and continuous improvement initiatives. The individual operates independently while collaborating closely with IT colleagues, HRIS partners, business stakeholders, vendors, and Security teams. Success in this role requires strong technical depth in Workday integrations and Extend, experience operating within large enterprise Workday environments, and a solid understanding of Workday security concepts as they apply to user access, role‑based security, business processes, and protected data.
Additional responsibilities include leading technical discussions, providing clear written communication and status reporting, and creating and maintaining technical documentation and operational standards.
RESPONSIBILITIES:
Workday Integrations & Extend Ownership
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Support and maintain Signet’s Workday HCM and Payroll platform, with primary ownership of Workday integrations and Extend‑based solutions.
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Design, build, enhance, and support complex Workday integrations, including Core Worker, Core Benefits, and Core Payroll connectors, Studio integrations, APIs, file‑based integrations, and automation workflows.
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Design, build, and support Workday Extend applications, including UI configuration, business logic, security models, and integration enablement.
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Leverage Workday Orchestration where appropriate to support integration‑driven workflows and multi‑system business processes.
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Collaborate with architects, developers, and business analysts to ensure solutions are secure, scalable, and aligned with Workday best practices.
Workday Security, Compliance & Data Protection
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Configure, support, and troubleshoot Workday security, including user‑based, role‑based, functional, and integration‑related security.
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Support security domains, business process security policies, security groups, role assignments, service accounts, authentication methods, and protected data access across HCM, Payroll, and Extend solutions.
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Partner with HRIS, Information Security, and Compliance teams to ensure Workday security configurations adhere to enterprise standards and least‑privilege principles.
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Support functional and operational security requests, including role changes, access troubleshooting, go‑live readiness, and break/fix security issues.
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Participate in audit activities related to Workday integrations and security, including walkthroughs, evidence gathering, and remediation of identified issues to maintain ongoing audit readiness.
Production Support & Operational Leadership
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Provide advanced troubleshooting for production issues related to Workday integrations (including Core Worker, Core Benefits, and Core Payroll), Extend solutions, and security configurations.
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Monitor and respond to urgent production issues during business hours and participate in a rotating on‑call support schedule as needed.
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Perform root cause analysis for recurring issues and drive corrective and preventative actions.
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Support day‑to‑day integration and security requests while following established access, change, and approval procedures.
Maintenance, Releases & Continuous Improvement
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Perform and/or lead routine operational activities, including:
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Workday feature release testing
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Human Resource, Payroll, Benefits‑related integration updates
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Integration certificate and key renewals
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Scheduled integrations and job maintenance
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Evaluate and adopt new Workday capabilities, including AI‑enabled features where applicable.
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Identify opportunities to improve integration reliability, operational resilience, security posture, and delivery efficiency.
Leadership, Communication & Documentation
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Lead technical discussions and coordinate work across IT teams, business partners, vendors, and Security stakeholders.
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Create and maintain technical documentation, SOPs, and support playbooks for integrations, Extend solutions, and security processes.
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Support architects in the development of technical and architectural diagrams
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Provide clear written and verbal communication to technical and non‑technical audiences.
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Manage multiple concurrent support and enhancement efforts while meeting assigned deadlines.
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Operate independently with minimal reliance on manager for day‑to‑day technical direction.
Senior / Lead Expectations
In addition to hands‑on delivery responsibilities, this role is expected to:
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Act as a senior technical authority for Workday integrations—including Core Worker, Core Benefits, and Core Payroll—Workday Extend solutions, and supporting security configurations.
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Provide guidance and informal mentorship to other engineers and analysts.
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Influence integration design patterns, Workday security standards, and operational best practices.
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Own outcomes for assigned solutions rather than individual tasks.
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Proactively identify security, compliance, and operational risks related to integrations and Workday configuration before they impact the business.
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Represent the integration function confidently in cross‑functional, vendor, and audit engagements.
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This role does not include formal people management responsibilities but is expected to lead through expertise, accountability, and influence.
POSITION QUALIFICATIONS:
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Bachelor’s degree in Computer Science, MIS, or a related discipline, or equivalent relevant experience.
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Workday certifications preferred (Integrations, Extend, Studio, Payroll).
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8+ years of experience in software integration, development, or enterprise production support.
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5+ years of experience working with Workday or other large ERP platforms.
Workday Technical Expertise
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Strong, hands‑on experience with:
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Workday Extend (required)
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Workday Integrations, including Core Worker, Core Benefits, and Core Payroll connectors, and Studio
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Experience supporting integrations in large, complex Workday tenants with high transaction volume.
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Familiarity with Workday Orchestration, REST/SOAP web services, APIs, integration monitoring, and error handling.
Security & Governance
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Hands‑on experience supporting Workday security, including user‑based, role‑based, business process, and integration security.
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Experience working within controlled enterprise environments, including access controls and audit support tied to Workday integrations and payroll‑adjacent processes.
Additional Skills
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Exposure to Workday AI enablement or other AI‑enabled enterprise SaaS platforms.
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Strong troubleshooting and analytical skills.
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Experience with service management and issue tracking tools (e.g., JIRA).
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Ability to manage multiple priorities effectively.
BENEFITS & PERKS:
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Competitive healthcare, dental & vision insurance
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401(k) matching after one year of employment
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Generous time off + company holidays
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Merchandise discount
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Learning & Development programs
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Much more!
